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Very Good
4.0/5
Based on 712 guest reviews
- Has an outdoor pool!
- Gym is available on property
- 264 rooms in property
- 3 floors in hotel
- 126 suites in hotel
- Check-in: 03:00 pm
- Hotel has an eco-friendly policy
- Groups/Meetings rating of 9.4/10
- 7 conference rooms in property
Standard prices by room type for the next 60 days
Local Attractions
Beach, arqueological area, local food, wildlife
Landmarks and Location of Grand Palladium White Sand Resort & Spa All Inclusive
Property Description
Grand Palladium Complex located 25 minutes from Playa del Carmen; built on an extension of land more than 2,000,000 m2 and consists of five resorts, all inclusive and five stars resort. The resort has been designed and built with the environment in mind, disrupting the natural atmosphere as little as possible. The minibar is restocked daily. We have standar rooms, junior suites, suites and mayan suites. Rooms have king size or two double beds (except suites and mayan suites which have king beds. 8 a la carte restaurants, 5 buffet restaurants, 22 bars, a sport bar, a discoteque, 2 night shows, 9 pools and one salt water pool. Footbal, voleiball and tennis courts, archery, mini golf, non motorized sports, kids club and junior club.In each resort we meeting rooms with space for 600 people. AV facilities, banquets in rooms, special restaurants or beach.
Green Sustainability
In an effort to maintain our high level of quality and service we are pleased to share with you our Environmental Procedures and Green Initiatives.Maroma Complex is an ecological protected area, were motorized activities are not allowed at the beach.Our main road access was limited on size due to is located on the mangrove (which can not be removed, due to ecological government restrictions).All garden areas on property should filled out with vegetation of the area, so we can not set up grass as regular gardens.Our offices and business center have established a paper recycling program.The campaign “Leave A Green Print” Friends of Sian Kaan involves the following activities:Signage in areas dedicated to employees as remainders for best practices such as energy conservation (examples: turn off lights, turn off computers and unused equipment in employee areas/offices), water conservation, recycling, landscape conservation, flora and fauna conservation, general environmental education, etc.Secrets Maroma Beach has registered in the Rainforest- Alliance program which works with hotels, restaurants and other tourism businesses to help them improve their environmental, social and economic practices; business’s adoption of sustainability practices and help its managers understand what they are doing well and which areas need improvement. Audits cover topics such as clean technologies, waste management and recycling, carbon offsets, biodiversity conservation, cultural preservation, gender equality, administration and planning, service quality and green marketing. All modules meet Global Sustainable Tourism Criteria. Secrets Maroma Beach has been part of the MARTI program (MesoAmerican Reef Tourism Initiative) since 2010. We have had verifications and training for implementation of Best Practices aimed to reduce the consumption of energy and water, and to minimize the generation of solid waste, actions that result in environmental and economic benefits.The leading program of MARTI’s Hotel Component is the implementation of an Environmental Management System in hotels of the region. MARTI''s goal is to integrate sound natural resources management and sustainable practices into tourism development and operations at all scales in the MesoAmerican Reef region by 2016, thereby ensuring the region''s economic and environmental prosperity.The hotel is affiliated to the environmental management system MARTI (The Mesoamerican Reef Association), who has given us the foundations to qualify for a certification as a company of good environmental practices. •The hotel is responsible for separating their waste (plastic bottles, cardboard, aluminum, etc.) and refer them to a company dedicated to the recycle and reuse of waste. • Our rooms are equipped with sensors that allow energy savings when the guest is not in the room. •We have a water saving program, through a sign posted in the rooms for the use of towels and bathrobes (if they are hung, will be left in the room. If they are placed in the ground, will be replaced with new clean ones) .•We have installed water saving devices in faucets.•We have our own waste water treatment plant in the hotel, which allows reusing the water towards our grounds. •We conduct periodic audits to make sure our staff carries out good environmental practices in all departments. •We offer courses and speeches on environmental awareness to our staff. •We use biodegradable straws in our beach and pool bars.•We actively collaborate with an animal shelter in Cancun that provides medical assistance to sick and homeless animals found at the hotel or surrounding areas. •We do not permit nor rent motorized water facilities such as ATV´s in order to protect the reef barrier in our shores.
Details / Other Expenses
| Check In: | 03:00 pm |
| Check Out: | 12:00 pm |
| Year of Last Renovation: | 2006 |
| Floors: | 3 |
| Rooms: | 264 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 1554 |
| Handicap Rooms: | |
| Suites: | 126 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 7 |
| Meeting Space: | 5436 sq. feet |
| Banquet Space: | Holds 505 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 10:00am-1:00am |
| Pool Info: An expansive infinity pool createsbreathtaking views of the ocean,while twelve smaller pools create asensual haven in front of the lavishswim-out suites (13 pools with a totalarea of 8,000 m² /86,000 sq ft).From 6 am to 6 pmOutdoor | |
Policies / Expenses
| Cancellation: Contact your travel representative | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 15% from the total amount |
| Total Taxes: | 0.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 16.00% |
| Occupancy Tax: | 3.00% |
| Banquet Labor Fees: | 35.00 Per Function |
| Banquet Bartender Fees: | 15.00 Per Hour (per person) |
| Avg. Continental Breakfast Cost: | 18.00 Per Person (per private event) |
| Avg. Plated Breakfast Cost: | 35.00 Per Person (per private event) |
| Avg. Buffet Breakfast Cost: | 30.00 Per Person (per private event) |
| Avg. Plated Lunch Cost: | 35.00 Per Person (per private event) |
| Avg. Buffet Lunch Cost: | 30.00 Per Person (per private event) |
| Avg. Boxed Lunch Cost: | 18.00 Per Person |
| Avg. Plated Dinner Cost: | 35.00 Per Person (per private event) |
| Avg. Buffet Dinner Cost: | 30.00 Per Person (per private event) |
| Morning Break Cost: | 18.00 Per Person |
| Afternoon Break Cost: | 18.00 Per Person |
| Banquet Reception w Hors d'oeuvres: | 25.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baby facilities in room
- Baggage storage facilities
- Car rental
- Child facilities
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Currency exchange
- Dinner available
- Electronic key card
- Express Check-Out
- Fax available
- Fitness and health center
- Games room
- Garage
- Grocery service
- Hairdryer available
- Hair dresser
- Ice Maker
- Internet - wireless
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Licensed bar
- Mini bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Refrigerator
- Restaurant
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shop
- Shower
- Shows or evening entertainment
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Tennis court
- Terrace
- Travellers cheques accepted
- TV room
- Valet Parking
- Wedding Chapel
Airport & Shuttle Information
The hotel is 80 kms away from the International Cancun Airport. No shuttle available. One way taxi expense 800 mexican pesos (around 62 USD)
Local Shuttle Info: 15ud one way to 5th Avenue (down town) 10 minutes far from the hotel
Breakfast Information
We offer Breakfast buffet in Casa del Lago restaurant, price per person $34 USD plus 16% tax plus 15% resort fee Kids up to 4 years old eats for freeKids up to 11 years old get 50% discount in adult menus. We have kids menu as well (no discount on this ones)There is a la carte breakfast throug our Suite Service as well
Pet Friendly?
Sorry, pets are not allowed.
Internet / WiFI
Complimentary WiFi in all areas.
Suggested AI Generated Itinerary
- Breakfast: The Royal Grill - Start your day with a delicious breakfast buffet overlooking the beach. Located on-site at the hotel.
- Lunch: El Fogon - Indulge in mouthwatering tacos and traditional Mexican dishes. Located 3 miles from the hotel.
- Dinner: La Adelita - Enjoy authentic Mexican cuisine in a vibrant atmosphere. Located 2.5 miles from the hotel.
- Activity: Xcaret Park - Immerse yourself in Mexican culture and nature with various activities and shows. Located 10 miles from the hotel.
- Breakfast: La Cueva del Chango - Delight in a charming jungle setting while savoring a delicious breakfast. Located 8 miles from the hotel.
- Lunch: La Parrilla - Experience traditional Mexican flavors and live music in a lively atmosphere. Located 4 miles from the hotel.
- Dinner: Alux Restaurant - Dine in a unique underground cave setting while enjoying gourmet cuisine. Located 15 miles from the hotel.
- Activity: Tulum Ruins - Explore the ancient Mayan ruins overlooking the Caribbean Sea. Located 20 miles from the hotel.
- Breakfast: Chez Celine - Indulge in freshly baked pastries and French-inspired breakfast dishes. Located 5 miles from the hotel.
- Lunch: La Cueva del Chango - Delight in a charming jungle setting while savoring a delicious lunch. Located 8 miles from the hotel.
- Dinner: Oh Lala! - Enjoy a romantic and intimate dining experience with a fusion of Mexican and international flavors. Located 10 miles from the hotel.
- Activity: Cenote Dos Ojos - Dive into the crystal-clear waters of this stunning cenote for a unique snorkeling experience. Located 15 miles from the hotel.
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Previously known as:
Belmond Maroma Resort & Spa, Blue Bay Grand Esmeralda All Inclusive, Generations Riviera Maya All Inclusive, Grand Velas Riviera Maya All Inclusive, Hacienda Tres Rios, Iberostar Paraiso Beach, Occidental at Xcaret Destination All Inclusive, Pure Mareazul, Sandos Caracol Eco Resort All Inclusive, Secrets Capri Riviera Cancun All Inclusive, Secrets Maroma Beach Riviera Cancun All Inclusive
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FAQs about Grand Palladium White Sand Resort & Spa All Inclusive
What time is check in?
Check in time is 03:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Grand Palladium White Sand Resort & Spa All Inclusive have?
There are 264 rooms in the property.
Is there any meeting space at Grand Palladium White Sand Resort & Spa All Inclusive?
Yes, they have 7 meeting rooms that can support various table layouts.
What kind of breakfast is at Grand Palladium White Sand Resort & Spa All Inclusive?
We offer Breakfast buffet in Casa del Lago restaurant, price per person $34 USD plus 16% tax plus 15% resort fee Kids up to 4 years old eats for freeKids up to 11 years old get 50% discount in adult menus. We have kids menu as well (no discount on this ones)There is a la carte breakfast throug our Suite Service as well
How much does internet cost?
Complimentary WiFi in all areas.
Is there a gym at Grand Palladium White Sand Resort & Spa All Inclusive?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Grand Palladium White Sand Resort & Spa All Inclusive?
Yes, there is a pool on-site at the property. An expansive infinity pool createsbreathtaking views of the ocean,while twelve smaller pools create asensual haven in front of the lavishswim-out suites (13 pools with a totalarea of 8,000 m² /86,000 sq ft).From 6 am to 6 pmOutdoor.
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