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Very Good
4.0/5
Based on 823 guest reviews
- The Avg. Group Saves 16.9%!
- Access to gym on-site
- Hotel has 104 rooms
- 7 floors in property
- 47 suites in property
- Check in time: 4:00pm
- Groups/Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check RatesAAA CAA Rate Suite 1 King Bed - Free WiFi Kitchenette Sofa Bed Sofabed Microwave, Refrigerator
Non-Smoking
Check RatesPrimary Suite 1 King Bed - Free WiFi Kitchenette Sofa Bed Sofabed Microwave, Refrigerator
Non-Smoking
Check RatesSuite 1 King Bed - Free WiFi Kitchenette Sofa Bed Sofabed Microwave, Refrigerator
Non-Smoking
Check RatesSuite 1 King Bed High Speed Internet Accessible Kitchenette Microwave and Refrigerator Sofa Bed
Non-Smoking
Local Attractions
Royal BC Museum/ IMAX, Chinatown, Inner Harbour, Whale watching, LoJo shopping district, BC Legislative Building, Bug Zoo
Map and Points of Interest Near Best Western Plus Carlton Plaza Hotel
Verified Reviews of Best Western Plus Carlton Plaza Hotel
Below are the verified reviews from guests that we have booked recently: "Everything was lovely except our key card didn't work most of the time."
Overall Score4.0/ 5
A good experience all in all.
Sandi E. (Individual traveler, booked 1 room), from 
11-Nov-2024 Verified Review, stayed from Fri Nov 08 to Mon Nov 11 2024 at a C$171.99 average nightly rate. 
Property Description
The Best Western Plus Carlton Plaza Hotel is conveniently located in true heart of downtown Victoria surrounded by award-winning restaurants, local shopping district and tourism attractions. Quick less than 10 minute walking to the Inner Harbour through Government Street. All guest rooms are fully and newly renovated in 2020 along with the lobby, fitness room and business centre. The hotel offers variety of room types to cater all needs including suites with full kitchen.
Details / Other Expenses
| Check In: | 4:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2020 |
| Floors: | 7 |
| Rooms: | 104 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 108 |
| Handicap Rooms: | 0 |
| Suites: | 47 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
| Pool Info: | Sorry, there is no pool. |
Policies / Expenses
| Cancellation: Individual: 48 hours prior to arrival Group: 30 days prior to arrival unless negotiated upon booking | |
| Nightly Parking: | $15- |
| Typical Group Deposit: | 25% |
| Total Taxes: | 16.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Parking Fee: | 13.00 Per Night |
| Porterage Fee: | 4.00 Per Item (Round Trip) |
| Avg. Plated Breakfast Cost: | 12.00 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Central location
- Clothes drying
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Kitchenette in room
- Laundry facilities
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shop
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- Valet Parking
- Voicemail
Airport & Shuttle Information
Victoria International Airport is 28 kilometres north. YYJ Airport Shuttle (please contact for fares) or taxi available Harbour Air Inner Harbour terminal - 10 minute walking to the hotel
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
On-site restaurant, The Ruby on Johnson" is open daily serving breakfast and lunch. The Ruby on Johnson is independently owned and operated restaurant connected to the hotel lobby, and one of the most famous brunch spot in Victoria downtown. Group breakfast arrangement can be made through the hotel.
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Hotel parking is available $15.00 (October to May), $25.00 (June to September) with valet service. Parking charge may be negotiable based on accommodation needs.
Internet / WiFI
Complimentary hi-speed Wi-Fi available.
About Best Western Plus
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
- Fitness room, laundry room, and business center also available
- FREE high-speed internet, local calls, and long distance access
- Breakfast is available
- For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Jam Cafe - Start your day with hearty breakfast options at this popular local spot. Located 0.5 miles from the hotel.
- Lunch: The Pink Bicycle - Indulge in gourmet burgers and craft beers at this trendy burger joint. Located 0.7 miles from the hotel.
- Dinner: Red Fish Blue Fish - Enjoy delicious seafood dishes in a casual waterfront setting. Located 1.2 miles from the hotel.
- Activity: Explore the Royal BC Museum - Immerse yourself in the rich history and culture of British Columbia. Located 0.3 miles from the hotel.
- Breakfast: Shine Cafe - Enjoy a delicious breakfast with a variety of options, including vegan and gluten-free choices. Located 0.6 miles from the hotel.
- Lunch: Nubo Japanese Tapas - Savor Japanese small plates and sushi in a modern setting. Located 0.8 miles from the hotel.
- Dinner: Il Terrazzo - Experience authentic Italian cuisine in a cozy atmosphere. Located 0.4 miles from the hotel.
- Activity: Visit the Butchart Gardens - Explore stunning gardens with vibrant flowers and tranquil landscapes. Located 14.5 miles from the hotel.
- Breakfast: Willie's Bakery & Cafe - Enjoy freshly baked pastries and hearty breakfast options at this charming cafe. Located 0.2 miles from the hotel.
- Lunch: Fishhook - Indulge in delicious seafood dishes inspired by West Coast flavors. Located 0.6 miles from the hotel.
- Dinner: 10 Acres Bistro - Delight in farm-to-table cuisine made with locally sourced ingredients. Located 0.3 miles from the hotel.
- Activity: Take a scenic walk along the Inner Harbour - Enjoy beautiful waterfront views and visit local shops and attractions. Located 0.1 miles from the hotel.
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Previously known as:
Best Western Carlton Plaza Hotel
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FAQs about Best Western Plus Carlton Plaza Hotel
What time is check in?
Check in time is 4:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Plus Carlton Plaza Hotel have?
There are 104 sleeping rooms in the hotel.
What kind of breakfast is at Best Western Plus Carlton Plaza Hotel?
On-site restaurant, The Ruby on Johnson" is open daily serving breakfast and lunch. The Ruby on Johnson is independently owned and operated restaurant connected to the hotel lobby, and one of the most famous brunch spot in Victoria downtown. Group breakfast arrangement can be made through the hotel.
What parking is available at Best Western Plus Carlton Plaza Hotel?
Hotel parking is available $15.00 (October to May), $25.00 (June to September) with valet service. Parking charge may be negotiable based on accommodation needs.
How much does internet cost?
Complimentary hi-speed Wi-Fi available.
Can I get a AAA rate at Best Western Plus Carlton Plaza Hotel?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed WiFi Standard
Can I get a Senior or AARP rate at Best Western Plus Carlton Plaza Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 2 Double Bedsnsmkwifi
Is there a gym at Best Western Plus Carlton Plaza Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Testimonials:
"I like the service. It makes life much easier for the appointed meeting planner." B.M. - Miami Beach, FL
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