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Check availability
- Free breakfast available
- Fitness center on property
- Hotel has 134 rooms
- Hotel has 6 floors
- Hotel has 10 suites
- Check in time: 4:00 PM
- Hotel has an eco-friendly policy
- Group booking rating of 7.5/10
- Hotel has 5 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Check RatesCanadian Federal Govt Studio Sofa Bed Gov Full Breakfast Free WiFi 42 Flat Panel TV Free Breakfast a
Non-Smoking
Check RatesMember Rate ADA Accessible 1 Bedroom King Tub Hot Breakfast Free Wireless Flat Panel TV
Non-Smoking
Check RatesMember Rate ADA Accessible St 2 Queen Shw Hot Breakfast Free Wireless Flat Panel TV
Non-Smoking
Check RatesMember Rate ADA Accessible St King Tub Hot Breakfast Free Wireless Flat Panel TV
Non-Smoking
Local Attractions
Short Pump Town Center/VCU/University of Richmond/Kings Dominion/Richmond Coliseum/Altria Theater/Children's Science Museum/Maymont Park/Dover Hall/Mill @ Fine Creek/Lewis Ginter Botanical Gardens/Dominion Club/Tredegar Iron Works/Skate America/Bowl America/Regal Movie Theater
Map & Attractions for Hyatt House Richmond / Short Pump
Verified Reviews of Hyatt House Richmond / Short Pump
Below are the verified reviews from guests that we have booked recently: "Great location but dated."
Overall Score3.0/ 5
We would stay again ONLY because of the location. The hotel itself is very dated and the bartender incredibly rude.
David M. (Individual traveler, booked 1 room), from 
27-Feb-2025 Verified Review, stayed from Sat Feb 22 to Sun Feb 23 2025 at a $171.99 average nightly rate. 
"Wonderful Hotel"
Overall Score4.0/ 5
Customer service was great. Hotel was wonderful.
Mark P. (Individual traveler, booked 1 room), from
13-Nov-2024 Verified Review, stayed from Sun Nov 10 to Mon Nov 11 2024 at a $139.00 average nightly rate. "Great Facility"
Overall Score5.0/ 5
The Hyatt House is an excellent hotel, very clean and very accomodating. The food was excellent and rooms are very well decorated.
Janet J. (Individual traveler, booked 1 room), from
23-Sep-2024 Verified Review, stayed from Thu Sep 19 to Sat Sep 21 2024 at a $149.00 average nightly rate. Property Description
HYATT house Richmond West offers a contemporary twist to the traditional experience. A fresh take on extended stay hotels, HYATT house Richmond West allows you to live your best life while on the road. Inspiring real life routine while treating you to unexpected touches of luxury, HYATT house offers up a different kind of guest experience. Our smart approach and unrivaled service set us apart in a hundred little ways.
Green Sustainability
Option to opt-out of daily linen and terry service for additional World of Hyatt points.
Details / Other Expenses
| Check In: | 4:00 PM |
| Check Out: | 12:00PM |
| Year of Last Renovation: | 2017 |
| Floors: | 6 |
| Rooms: | 134 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 134 |
| Handicap Rooms: | |
| Suites: | 10 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 5 View Spaces |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
| Lounge/Bar Hours: | Mon - Sun 5:00p-10:00p |
Policies / Expenses
| Cancellation: 48 hours prior to arrival | |
| Nightly Parking: | none |
| Total Taxes: | 16.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% (Sales) |
| Occupancy Tax: | 8.00% (Occupancy) |
| Food and Beverage Tax: | 2.00% (TID Fee) |
| Audio Visual Tax: | 6.00% |
| Additional Person Fee: | 25.00 Per Person |
| Food and Beverage Service Charge: | 22.00% |
| Audio Visual Service Charge: | 22.00% |
| Banquet Labor Fees: | 22.00% |
| Banquet Bartender Fees: | 100.00 Per Hour (150 first hour) |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Central location
- Clothes drying
- Complimentary breakfast
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Kitchenette in room
- Laundry facilities
- Licensed bar
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- TV Channel: HBO
- TV room
- Voicemail
Airport & Shuttle Information
RIC is nearest airport, 23 miles from airport, no shuttle service
Local Shuttle Info: No local shuttle
Breakfast Information
Full Hot Breakfast Buffet with over 30 items hot and cold to choose.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Over 4000 parking spaces available free for self parking. Plenty of spaces for full size motor coach vehicles.
Internet / WiFI
Our fastest Wi-Fi connection is free and available through out the hotel and public spaces.
Cleaning Policies
Ensuring Safety for our TravelersThe well-being of Hyatt House Richmond West’s guests and Team Members is our highest priority, and we remain diligent in our commitment to provide a safe, hospitable environment for all who visit us while in Richmond.
About Hyatt House
- Upscale, but with all the comforts of home for extended stay guests
- Full-sized kitchens and living room space
- Free Wi-Fi with remote printing anywhere
- Flat-panel TV's and pet friendly
- Savory omelet breakfast bar
- 24/7 Guest Market offering salads, sandwiches, and snacks
- The convenience of a restaurant delivery service
- 24-hr fitness facility, business center, and laundry room
- Flexible meeting space and training area
- Hyatt House also has a wonderful outdoor social meeting and cooking space with BBQ grills and a fire pit on those cold nights
The Hyatt House highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Toast - Start your day with a delicious breakfast at this cozy cafe known for its homemade pastries and specialty coffee. Located 0.8 miles from the hotel.
- Lunch: Burger Bach - Savor gourmet burgers made with locally sourced ingredients at this popular eatery. Located 1.2 miles from the hotel.
- Dinner: The Boathouse at Short Pump - Enjoy waterfront dining with a menu featuring fresh seafood and delicious steaks. Located 1.5 miles from the hotel.
- Activity: Short Pump Town Center - Explore this upscale shopping mall offering a wide range of stores, restaurants, and entertainment options. Located 0.5 miles from the hotel.
- Breakfast: Einstein Bros. Bagels - Grab a quick and delicious breakfast at this bagel shop known for its freshly baked bagels and gourmet spreads. Located 0.9 miles from the hotel.
- Lunch: The Melting Pot - Experience a unique dining adventure with fondue-style cuisine at this popular restaurant. Located 1.1 miles from the hotel.
- Dinner: The Daily Kitchen & Bar - Indulge in farm-to-table cuisine with a focus on healthy and sustainable ingredients. Located 1.3 miles from the hotel.
- Activity: Lewis Ginter Botanical Garden - Immerse yourself in the beauty of nature at this stunning garden featuring diverse plant collections and scenic landscapes. Located 6.2 miles from the hotel.
- Breakfast: First Watch - Start your day with a delicious and healthy breakfast at this popular breakfast spot. Located 1.3 miles from the hotel.
- Lunch: Mellow Mushroom - Enjoy creative and delicious pizzas along with a wide selection of craft beers at this vibrant pizzeria. Located 1.6 miles from the hotel.
- Dinner: Ruth's Chris Steak House - Treat yourself to a mouthwatering steak dinner at this renowned steakhouse. Located 1.4 miles from the hotel.
- Activity: Maymont Park - Explore this beautiful park featuring stunning gardens, a historic mansion, and a variety of wildlife exhibits. Located 10.3 miles from the hotel.
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Previously known as:
Hyatt House Richmond West
Seasonality and Projections at Hyatt House Richmond / Short Pump
This chart illustrates fluctuations of sleeping room prices for both our group quotes and the best online individual traveler prices our system could find at the time the group offer was entered. The best group or meeting displayed is 15.1% in the month of August 2024 and the highest average individual rate is $242 in the month of October 2024. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt House Richmond / Short Pump in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Hyatt House Richmond / Short Pump
Below are the meeting, banquet, conference and event spaces at Hyatt House Richmond / Short Pump.
Feel free to use the Hyatt House Richmond / Short Pump meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Henrico event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| The Vineyard | 70 x 25 x 10 | 1750 | 80/-- | 70 | 76 | 44 | 52 | 44 | 11/-- | -- | 100 | -- |
Close This The VineyardEvent space can be broken into 3 seperate areas: 26 x 23 - The Linden, 26 x 27 - The Crysalis, & 26 x 23 - The Linden. Room Type: Ballroom Total Size: 1750 Sq. Mi Dimensions: 70 x 25 x 10 Ft. Floor Level: Ground Level Power Outlets: 12 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
| ||||||||||||
| The Linden | 25 x 23 x 0 | 575 | --/-- | -- | 24 | 24 | 18 | -- | --/-- | 40 | 40 | -- |
Close This The LindenRoom Type: General Meeting Room Total Size: 575 Sq. Mi Dimensions: 25 x 23 x 0 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| The Gadino | 25 x 20 x 0 | 500 | --/-- | -- | 18 | 20 | 15 | -- | --/-- | 30 | 25 | -- |
Close This The GadinoRoom Type: General Meeting Room Total Size: 500 Sq. Mi Dimensions: 25 x 20 x 0 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| The Chrysalis | 25 x 27 x 0 | 675 | --/-- | -- | 32 | 32 | -- | -- | --/-- | 48 | 48 | -- |
Close This The ChrysalisRoom Type: General Meeting Room Total Size: 675 Sq. Mi Dimensions: 25 x 27 x 0 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| The Patio | 110 x 58 x 0 | 6380 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 250 | -- |
Close This The PatioRoom Type: Outdoor Miscellaneous Total Size: 6380 Sq. Mi Dimensions: 110 x 58 x 0 Ft. Floor Level: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
    | ||||||||||||
Planning an Event? Henrico Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hyatt House Richmond / Short Pump
What time is check in?
Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hyatt House Richmond / Short Pump have?
There are 134 sleeping rooms in the hotel.
Is there any meeting space at Hyatt House Richmond / Short Pump?
Yes, they have 5 meeting rooms that can support various table layouts.
What kind of breakfast is at Hyatt House Richmond / Short Pump?
Full Hot Breakfast Buffet with over 30 items hot and cold to choose.
What parking is available at Hyatt House Richmond / Short Pump?
Over 4000 parking spaces available free for self parking. Plenty of spaces for full size motor coach vehicles.
How much does internet cost?
Our fastest Wi-Fi connection is free and available through out the hotel and public spaces.
Can I get a AAA rate at Hyatt House Richmond / Short Pump?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Hyatt House Richmond / Short Pump?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Hyatt House Richmond / Short Pump?
Yes, there is a gym/fitness area available on-site at the property.
Testimonials:
"A joy to finally get a real person on the telephone that was willing to help me. You make finding a hotel that honors "groups" so much easier. She was very polite and helpful." A.S. - Norwalk, CT
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