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Hyatt Centric Playa Del Carmen
English, Calle 8 Nte Y Playa South / N Centro 4.5 Star PropertyAI Disclaimer
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- Has an outdoor pool!
- Shuttle to airport available
- Gym is available on property
- 119 rooms in hotel
- 4 floors in hotel
- 22 suites in hotel
- Check-in time: 3:00 PM
- Has environment-friendly policy
- Groups & Meetings rating of 9.1/10
Standard prices by room type for the next 60 days
Room Types
Local Attractions
• Fifth Avenue (Quinta Avenida) - Bustling street with shops, restaurants, and nightlife. • Playa del Carmen Beach - Pristine sandy shores and turquoise waters. • Mayan Ruins of Tulum - Ancient archaeological site overlooking the sea. • Xcaret Park - Eco-archaeological park with rivers and wildlife. • Cozumel - Island known for coral reefs and diving spots. • Cenote Dos Ojos - Stunning underwater caves and cenotes. • Xplor Park - Adventure park with zip-lining and river rafting. • Chichen Itza - Ancient Mayan city, a New Seven Wonder of the World. • Akumal Beach - Snorkeling destination with sea turtles. • Coba Ruins - Lesser-known Mayan ruins in lush jungle surroundings.
Map & Landmarks: Hyatt Centric Playa Del Carmen
Property Description
Escape to a unique oasis where two distinct experiences merge seamlessly into one luxurious destination. Hyatt Centric Playa del Carmen invites you to indulge in the ultimate boutique luxury, offering two exquisite buildings, each with its own allure and charm:1. Downtown House with 92 rooms, rise to new heights in our adults-only luxury boutique hotel. Crowned by a spectacular signature rooftop playscape with wide panoramic views, immerse yourself in the vibrant social scene and Mexican bohemian vibes. Enjoy a block-long infinity pool, panoramic seascapes, two on-site restaurants, lounge music, and luxe cabanas. Located on Quinta Avenida in central Playa del Carmen, adventure awaits just steps away, whether you choose to relax on sandy beaches, explore premium shops, savor native delicacies, or uncover ancient Mayan ruins.2. Beach House with 27 rooms, family-friendly, experience a serene escape along the Riviera Maya coastline. Step from the hotel directly onto the sand, where sweeping ocean views, turquoise waters, and palm-lined beaches await. Personalized service and elevated amenities create an ambiance reminiscent of a private club. Retreat to spacious beachfront suites adorned with mid-century modern decor, plush bedding, and stunning views of Playa del Carmen, offering a sanctuary to unwind and relax.Whether you seek the vibrant energy of the city or the tranquility of the coastline, Hyatt Centric Playa del Carmen offers the perfect blend of comfort, adventure, and relaxation for an unforgettable Mexican getaway for friends, families, and corporate groups.*Both buildings are available for buyout independently (downtown house 92 rooms and beach house 27 rooms, minimum 3 nights)
Green Sustainability
Embracing sustainability, our hotel implements a green program aimed at reducing environmental impact. We recently obtained our GREEN KEY certification, we're committed to eco-friendly practices such as energy conservation, waste reduction, and promoting local sustainability initiatives.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2015 |
| Floors: | 4 |
| Rooms: | 119 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 119 |
| Handicap Rooms: | 3 |
| Rooms with 1 Bed: | 92 |
| Rooms with 2 Beds: | 27 |
| Suites: | 22 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | As Needed |
| Meeting Rooms: | 1 |
| Meeting Space: | 260 sq. feet |
| Banquet Space: | Holds 30 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 11:00 AM TO 11:00 PM |
| Pool Info: Outdoor pools available 24/7 (lifeguard from 9 am to 5 pm)Downtown House:Discover the epitome of poolside luxury atop Hyatt Centric Playa del Carmen Downtown House. Our expansive rooftop infinity pool offers uninterrupted views of the cityscape, creating a serene oasis above the vibrant streets below. Lounge in style on sunbeds or cabanas, enjoying handcrafted cocktails from our rooftop bar. Day or night, our rooftop pool promises an unforgettable experience.And, merely one block away from downtown house…Beach House:Indulge in coastal bliss at Hyatt Centric Playa del Carmen Beach House. Our oceanfront pool provides a tranquil escape, with panoramic views of the Riviera Maya coastline. Nestled among palm trees and steps from the sandy shores, our pool invites you to relax on comfortable loungers or take a refreshing dip. With personalized service and a serene ambiance, our poolside experience is designed for ultimate relaxation. | |
Policies / Expenses
| Cancellation: Cancelation policy may vary. We will be happy to elaborate further on the customized proposal we provide upon having the client's contact information. | |
| Nightly Parking: | N/A |
| Typical Group Deposit: | 25% TOTAL ROOM REVENUE, REFUNDED AT DEPARTURE |
| Total Taxes: | 31.00% |
| Total Misc Fees: | $34.80 USD (mandatory resort fees/taxes) |
| State Tax: | 16.00 VAT % Exclusive |
| Occupancy Tax: | 5.00% |
| Country Tax: | 1.86 Per Night (Environmental tax) |
| Resort/Hotel Fee: | 34.80 Per Night (Per room per night) |
| Additional Room Fees: | 10.00% (Service is VAT taxable) |
| Food and Beverage Service Charge: | 15.00% (Catering) |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Beach access: Close to beach
- Beach access: Directly on the beach
- Breakfast in room
- Central location
- Concierge service
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Currency exchange
- Dinner available
- Electronic key card
- Facilities for the disabled
- Fitness and health center
- Handicap accessible
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry valet service
- Non-smoking rooms
- 24 hours opened
- Private bathroom in room
- Radio in room
- Restaurant
- Swimming pool - outdoor
- Telephone
- Telephone in all rooms
- Television
- Terrace
- TV room
Airport & Shuttle Information
Cancun International Airport: Located approximately 55 km (34 miles) 45 minutes from Playa del Carmen.
Local Shuttle Info: Transportation Options: Taxis, private shuttles, and rental cars are available at the airport for transportation to Playa del Carmen. Additionally, there are bus services and shared shuttle vans.Travel Tip: It's recommended to arrange transportation in advance, especially during peak travel seasons, to ensure a smooth transfer from the airport to Playa del Carmen.
Breakfast Information
A la carte breakfast, lunch, and dinner at friendly prices. 3 Restaurants are available plus Room Service from 7 am to 10 pm.Please note that food and beverages are not included on the rate. Hyatt Centric Playa Del Carmen is a European Plan hotel so you can go out and experience the destination, nevertheless, please search in your proposed rates for the option to convert your group to an all-inclusive meal plan.
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Valet parking is available at the hotel; however, guests can utilize street parking with meters nearby or opt for parking in nearby lots at an additional cost, not included in the hotel rate.
Internet / WiFI
Wi-Fi is included with the rate (available at rooms and shared spaces)
Cleaning Policies
Our hotel upholds rigorous cleaning protocols to ensure a safe and hygienic environment for all guests. Our dedicated team meticulously cleans and sanitizes all public areas using industry-leading disinfectants and practices. Additionally, hand sanitizers are readily available throughout the hotel for guests' convenience and peace of mind.
About Hyatt Hotels and Resorts
- Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
- Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
- With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
- Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
- Meeting and event space is handled with care and the professionalism deserved
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
Previously known as:
Thompson Playa Del Carmen Main House & Beach House, Thompson Playa Del Carmen Main House, by Hyatt
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FAQs about Thompson Playa Del Carmen
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Thompson Playa Del Carmen have?
There are 119 rooms in the property.
Is there any meeting space at Thompson Playa Del Carmen?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Thompson Playa Del Carmen?
A la carte breakfast, lunch, and dinner at friendly prices. 3 Restaurants are available plus Room Service from 7 am to 10 pm.Please note that food and beverages are not included on the rate. Hyatt Centric Playa Del Carmen is a European Plan hotel so you can go out and experience the destination, nevertheless, please search in your proposed rates for the option to convert your group to an all-inclusive meal plan.
What parking is available at Thompson Playa Del Carmen?
Valet parking is available at the hotel; however, guests can utilize street parking with meters nearby or opt for parking in nearby lots at an additional cost, not included in the hotel rate.
How much does internet cost?
Wi-Fi is included with the rate (available at rooms and shared spaces)
Can I get a AAA rate at Thompson Playa Del Carmen?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Thompson Playa Del Carmen?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Thompson Playa Del Carmen?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Thompson Playa Del Carmen?
Yes, there is a pool on-site at the property. Outdoor pools available 24/7 (lifeguard from 9 am to 5 pm)Downtown House:Discover the epitome of poolside luxury atop Hyatt Centric Playa del Carmen Downtown House. Our expansive rooftop infinity pool offers uninterrupted views of the cityscape, creating a serene oasis above the vibrant streets below. Lounge in style on sunbeds or cabanas, enjoying handcrafted cocktails from our rooftop bar. Day or night, our rooftop pool promises an unforgettable experience.And, merely one block away from downtown house…Beach House:Indulge in coastal bliss at Hyatt Centric Playa del Carmen Beach House. Our oceanfront pool provides a tranquil escape, with panoramic views of the Riviera Maya coastline. Nestled among palm trees and steps from the sandy shores, our pool invites you to relax on comfortable loungers or take a refreshing dip. With personalized service and a serene ambiance, our poolside experience is designed for ultimate relaxation..
Testimonials:
"Thank you very, very much. Your services allowed me, one person, to make all hotel arrangements for 15 people, in 7 different cities, in less than one week. I can't tell you how much this service has helped me." B.H. - Topeka, KS
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