Previous Next
Hyatt Centric Playa Del Carmen
English, Calle 8 Nte Y Playa South / N Centro 4 Star Luxury PropertyAI Disclaimer
This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.
Check availability
- Has an outdoor pool!
- Shuttle to airport available
- Gym is available on property
- 119 rooms in hotel
- 4 floors in hotel
- 22 suites in hotel
- Check-in time: 3:00 PM
- Has environment-friendly policy
- Groups & Meetings rating of 9.4/10
Standard prices by room type for the next 60 days
Local Attractions
• Fifth Avenue (Quinta Avenida) - Bustling street with shops, restaurants, and nightlife. • Playa del Carmen Beach - Pristine sandy shores and turquoise waters. • Mayan Ruins of Tulum - Ancient archaeological site overlooking the sea. • Xcaret Park - Eco-archaeological park with rivers and wildlife. • Cozumel - Island known for coral reefs and diving spots. • Cenote Dos Ojos - Stunning underwater caves and cenotes. • Xplor Park - Adventure park with zip-lining and river rafting. • Chichen Itza - Ancient Mayan city, a New Seven Wonder of the World. • Akumal Beach - Snorkeling destination with sea turtles. • Coba Ruins - Lesser-known Mayan ruins in lush jungle surroundings.
Map & Landmarks: Hyatt Centric Playa Del Carmen
Property Description
Escape to a unique oasis where two distinct experiences merge seamlessly into one luxurious destination. Hyatt Centric Playa del Carmen invites you to indulge in the ultimate boutique luxury, offering two exquisite buildings, each with its own allure and charm:1. Downtown House with 92 rooms, rise to new heights in our full family-friendly boutique hotel. Crowned by a spectacular signature rooftop playscape with wide panoramic views, immerse yourself in the vibrant social scene and Mexican bohemian vibes. Enjoy a block-long infinity pool, panoramic seascapes, two on-site restaurants, lounge music, and luxe cabanas. Located on Quinta Avenida in central Playa del Carmen, adventure awaits just steps away, whether you choose to relax on sandy beaches, explore premium shops, savor native delicacies, or uncover ancient Mayan ruins.2. Beach House with 27 rooms, family-friendly, experience a serene escape along the Riviera Maya coastline. Step from the hotel directly onto the sand, where sweeping ocean views, turquoise waters, and palm-lined beaches await. Personalized service and elevated amenities create an ambiance reminiscent of a private club. Retreat to spacious beachfront suites adorned with mid-century modern decor, plush bedding, and stunning views of Playa del Carmen, offering a sanctuary to unwind and relax.Whether you seek the vibrant energy of the city or the tranquility of the coastline, Hyatt Centric Playa del Carmen offers the perfect blend of comfort, adventure, and relaxation for an unforgettable Mexican getaway for friends, families, and corporate groups.*Both buildings are available for buyout independently (downtown house 92 rooms and beach house 27 rooms, minimum 3 nights)
Green Sustainability
Embracing sustainability, our hotel implements a green program aimed at reducing environmental impact. We recently obtained our GREEN KEY certification, we're committed to eco-friendly practices such as energy conservation, waste reduction, and promoting local sustainability initiatives.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2020 |
| Floors: | 4 |
| Rooms: | 119 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 119 |
| Handicap Rooms: | 3 |
| Rooms with 1 Bed: | 92 |
| Rooms with 2 Beds: | 27 |
| Suites: | 22 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | As Needed |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 24.2 sq. meters |
| Banquet Space: | Holds 30 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 11:00 AM TO 11:00 PM |
| Pool Info: Outdoor pools available 24/7 (lifeguard from 9 am to 5 pm)Downtown House:Discover the epitome of poolside luxury atop Hyatt Centric Playa del Carmen Downtown House. Our expansive rooftop infinity pool offers uninterrupted views of the cityscape, creating a serene oasis above the vibrant streets below. Lounge in style on sunbeds or cabanas, enjoying handcrafted cocktails from our rooftop bar. Day or night, our rooftop pool promises an unforgettable experience.And, merely two blocks away from downtown house…Beach House:Indulge in coastal bliss at Hyatt Centric Playa del Carmen Beach House. Our oceanfront pool provides a tranquil escape, with panoramic views of the Riviera Maya coastline. Nestled among palm trees and steps from the sandy shores, our pool invites you to relax on comfortable loungers or take a refreshing dip. With personalized service and a serene ambiance, our poolside experience is designed for ultimate relaxation. | |
| Ownership: | THOR URBANA |
Policies / Expenses
| Cancellation: Cancelation policy may vary. We will be happy to elaborate further on the customized proposal we provide upon having the client's contact information. | |
| Nightly Parking: | N/A |
| Typical Group Deposit: | 25% TOTAL ROOM REVENUE, REFUNDED AT DEPARTURE |
| Total Taxes: | 31.00% |
| Total Misc Fees: | MX$727.02 MXN (mandatory resort fees/taxes) |
| State Tax: | 16.00% (VAT) |
| Occupancy Tax: | 5.00% (Lodging Tax) |
| Country Tax: | 1.86 Per Person (Environmental tax) |
| Food and Beverage Tax: | 16.00% |
| Resort/Hotel Fee: | 37.12 VAT % Inclusive (Per room per night) |
| Additional Room Fees: | 10.00% (Staff gratuities) |
| Food and Beverage Service Charge: | 15.00% (Catering) |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Beach access: Close to beach
- Beach access: Directly on the beach
- Breakfast in room
- Central location
- Concierge service
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Currency exchange
- Dinner available
- Electronic key card
- Facilities for the disabled
- Fitness and health center
- Handicap accessible
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry valet service
- Non-smoking rooms
- 24 hours opened
- Private bathroom in room
- Radio in room
- Restaurant
- Swimming pool - outdoor
- Telephone
- Telephone in all rooms
- Television
- Terrace
- TV room
Airport & Shuttle Information
Cancun International Airport: Located approximately 55 km (34 miles) 45 minutes from Playa del Carmen.
Local Shuttle Info: Transportation Options: Taxis, private shuttles, and rental cars are available at the airport for transportation to Playa del Carmen. Additionally, there are bus services and shared shuttle vans.Travel Tip: It's recommended to arrange transportation in advance, especially during peak travel seasons, to ensure a smooth transfer from the airport to Playa del Carmen.
Breakfast Information
A la carte breakfast, lunch, and dinner at friendly prices. 3 Restaurants are available plus Room Service from 7 am to 10 pm.Brunch is available on Sundays.Please note that food and beverages are not included in the rate. Hyatt Centric Playa Del Carmen is a European Plan hotel so you can go out and experience the destination, nevertheless, please search in your proposed rates for the option to convert your group to an all-inclusive meal plan.
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Valet parking is available at the hotel (USD 20 per night); however, guests can utilize street parking with meters nearby or opt for parking in nearby lots at an additional cost, not included in the hotel rate.
Internet / WiFI
Wi-Fi is included with the rate (available at rooms and shared spaces)
Cleaning Policies
Our hotel upholds rigorous cleaning protocols to ensure a safe and hygienic environment for all guests. Our dedicated team meticulously cleans and sanitizes all public areas using industry-leading disinfectants and practices. Additionally, hand sanitizers are readily available throughout the hotel for guests' convenience and peace of mind.
About Hyatt Hotels and Resorts
- Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
- Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
- With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
- Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
- Meeting and event space is handled with care and the professionalism deserved
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
Previously known as:
Thompson Playa Del Carmen Main House & Beach House, Thompson Playa Del Carmen Main House, by Hyatt
Group and Meeting Promotions at Hyatt Centric Playa Del Carmen
Below are the "hot dates" for Hyatt Centric Playa Del Carmen. These are typically special promotions for groups and meetings during slower times of the year for the property.
May 01, 2025 - Dec 20, 2025
Ready to plan your next group escape? Book 10 or more rooms for at least 2 nights (blackout dates may apply) and enjoy:- No resort fee throughout your stay- One free room for every 10 rooms paid per night (room #11 for free)- Two room upgrades to King Balcony rooms at no extra cost- 30-minute cocktail reception for your group on us- Sunrise rooftop yoga to start your mornings refreshed- Customized celebratory dinner packages, tailored to your budget, with the honored guest’s meal on us (excluding alcoholic beverages)- Custom celebratory cake for birthdays, anniversaries, or milestones- Welcome amenity for the honored guestOffer for KING room for 2 adults, and 2 children under 11 years old.Looking for Family Suites? connect KING and QUEEN room with double beds for an additional USD 145 per night (subject to taxes)Conditions apply.Gather your friends, family or colleagues and let us take care of the extras. Reach out today to make your group getaway unforgettable!
Posted on 01-Nov-2024
Ready to plan your next group escape? Book 10 or more rooms for at least 2 nights (blackout dates may apply) and enjoy:- No resort fee throughout your stay- One free room for every 10 rooms paid per night (room #11 for free)- Two room upgrades to King Balcony rooms at no extra cost- 30-minute cocktail reception for your group on us- Sunrise rooftop yoga to start your mornings refreshed- Customized celebratory dinner packages, tailored to your budget, with the honored guest’s meal on us (excluding alcoholic beverages)- Custom celebratory cake for birthdays, anniversaries, or milestones- Welcome amenity for the honored guestOffer for KING room for 2 adults, and 2 children under 11 years old.Looking for Family Suites? connect KING and QUEEN room with double beds for an additional USD 145 per night (subject to taxes)Conditions apply.Gather your friends, family or colleagues and let us take care of the extras. Reach out today to make your group getaway unforgettable!
Posted on 01-Nov-2024
Restrictions may apply and these offers may change at any time.
People also viewed these hotels
Meeting Rooms and Banquet Rooms at Hyatt Centric Playa Del Carmen
Below are the meeting, banquet, conference and event spaces at Hyatt Centric Playa Del Carmen.
Feel free to use the Hyatt Centric Playa Del Carmen meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Playa Del Carmen event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| The Cove Room | 16 x 13 x 10 | 570 | --/20 | -- | 16 | 17 | 15 | 12 | --/-- | 20 | 25 | -- |
Close This The Cove RoomTucked within the Rooftop Lounge, this private space blends industrial-chic design with panoramic views and a cool urban edge. With capacity for up to 20 guests in a theater setup or 12 in U-shape, it’s perfect for boutique meetings, intimate strategy sessions, or creative brainstorming with a view. Ideal for groups who want something far from ordinary — elevated, inspiring, and unmistakably Playa.Get complimentary use of the meeting space, Projector and Screen included with a minimum of $400 USD of food and beverage. Room Type: General Meeting Room Total Size: 53.0 Sq. Km Dimensions: 16 x 13 x 10 Ft. Floor Level: 4 Below Ground Power Outlets: 4 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
    | ||||||||||||
Planning an Event? Playa Del Carmen Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hyatt Centric Playa Del Carmen
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hyatt Centric Playa Del Carmen have?
There are 119 rooms in the property.
Is there any meeting space at Hyatt Centric Playa Del Carmen?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Hyatt Centric Playa Del Carmen?
A la carte breakfast, lunch, and dinner at friendly prices. 3 Restaurants are available plus Room Service from 7 am to 10 pm.Brunch is available on Sundays.Please note that food and beverages are not included in the rate. Hyatt Centric Playa Del Carmen is a European Plan hotel so you can go out and experience the destination, nevertheless, please search in your proposed rates for the option to convert your group to an all-inclusive meal plan.
What parking is available at Hyatt Centric Playa Del Carmen?
Valet parking is available at the hotel (USD 20 per night); however, guests can utilize street parking with meters nearby or opt for parking in nearby lots at an additional cost, not included in the hotel rate.
How much does internet cost?
Wi-Fi is included with the rate (available at rooms and shared spaces)
Is there a gym at Hyatt Centric Playa Del Carmen?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hyatt Centric Playa Del Carmen?
Yes, there is a pool on-site at the property. Outdoor pools available 24/7 (lifeguard from 9 am to 5 pm)Downtown House:Discover the epitome of poolside luxury atop Hyatt Centric Playa del Carmen Downtown House. Our expansive rooftop infinity pool offers uninterrupted views of the cityscape, creating a serene oasis above the vibrant streets below. Lounge in style on sunbeds or cabanas, enjoying handcrafted cocktails from our rooftop bar. Day or night, our rooftop pool promises an unforgettable experience.And, merely two blocks away from downtown house…Beach House:Indulge in coastal bliss at Hyatt Centric Playa del Carmen Beach House. Our oceanfront pool provides a tranquil escape, with panoramic views of the Riviera Maya coastline. Nestled among palm trees and steps from the sandy shores, our pool invites you to relax on comfortable loungers or take a refreshing dip. With personalized service and a serene ambiance, our poolside experience is designed for ultimate relaxation..
Testimonials:
"I have and will continue to recommend your service to my friends and others who are in need of your service. Thank you again for the attentive communications throughout the last three months. It is nice to know that a service like yours takes care of their customers throughout the entire time period of the individual's event." J.W. - Atlanta, GA
Learn More Check Rates
Learn More Check Rates