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Very Good
4.0/5
Based on 2325 guest reviews
- We have an outdoor pool
- Gym / Fitness Center Available
- 503 sleeping rooms in hotel
- 12 floors in hotel
- 22 suites in hotel
- Check in: 3:00pm
- Hotel has a green policy
- Groups & Meetings rating of 8.9/10
- 9 meeting rooms in property
Standard prices by room type for the next 60 days
Local Attractions
Historic Old San Juan Beach Deep Sea Fishing/Snorkeling Horse Back Riding ATV's El Yunque Rainforest The Bacardi Rum Distillery Bioluminescent Bays Camuy River Cave Park Arecibo Radio Telescope
Map & Landmarks: Sheraton Puerto Rico Resort & Casino
Property Description
Consistently ranked among the top best hotels in San Juan, the Sheraton Puerto Rico Hotel & Casino is recognized as an modern urban resort. Ideally situated just steps away from the new entertainment site Distrito T-Mobil at the Convention Center District, minutes from historic Old San Juan, cruise terminals, San Juan beaches and, a variety of restaurants and gathering spots. The hotel features a four stories high lavish outdoor sundeck, adorned with tropical landscaping and complemented by a large infinity swimming pool in addition to several great hotel dining options, bars and lounges, a world-class casino, full-service spa, and fitness studio are just a few amenities that makes this property the ideal place to stay.
Green Sustainability
Green Choice- get $5 credit in F&B or 250 SPG Points if the guest choose to waive housekeeping services (linen and towel changes). Other services such as room amenities replenish will be available. Hotel is LEED certified.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2009 |
| Floors: | 12 |
| Rooms: | 503 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 503 |
| Handicap Rooms: | |
| Suites: | 22 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 9 |
| Meeting Space: | 35000 sq. feet |
| Banquet Space: | Holds 1500 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 12pm-1am |
| Pool Info: Four story high 57,000 square foot sundeck with infinity pool overlooking the San Juan Bay. Pool hours: 7:00am - 10:00pm | |
Policies / Expenses
| Cancellation: Before 6pm the day prior to arrival. Cancellation Policy may vary depending on the type of rate used to reserve. | |
| Nightly Parking: | $18 |
| Total Taxes: | 28.76% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Occupancy Tax: | 11.00% |
| Food and Beverage Tax: | 11.50% |
| Audio Visual Tax: | 11.50% |
| Resort/Hotel Fee: | 16.00% (Per Night) |
| Parking Fee: | 18.00 Per Night |
| Cleaning Fee: | 2.00 Per Person (per night) |
| Porterage Fee: | 6.00 Per Stay (One Time) |
| Shipping Handling Fee: | 5.00 Per Item |
| Additional Person Fee: | 35.00 Per Person |
| Meeting Wireless Internet Fee: | 195.00 Per Day (Per Connection) |
| Food and Beverage Service Charge: | 22.00% |
| Avg. Continental Breakfast Cost: | 15.00 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Car rental
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Garage
- Generator for sleeping rooms
- Generator for public spaces
- Golf course on hotel grounds
- Hairdryer available
- Hair dresser
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Restaurant
- 24 hours room service
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shop
- Shower
- Shows or evening entertainment
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Travellers cheques accepted
- TV room
- Valet Parking
- Voicemail
Airport & Shuttle Information
Luis Munoz Marin International Airport (5.4) miles. No shuttle service available in the metropolitan area for any hotel. Taxi service fluctuates between $17-$20 depending on the amount of passangers and luggage. Uber service available.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Full American breakfast is available at the affordable price of $18 per person served at The Café from 6:00am - 11:00am.
Pet Friendly?
Yes! Pets are allowed.
Pet Friendly Hotel. Pet cean weight up to 80lbs. $200 per stay charge applies. Includes StarPET amenities
Parking Info
Daily self-parking for guest is $18 per day. Multilevel parking garage located adjacent to the hotel.
Internet / WiFI
Complimentary high speed internet included in guestrooms and all public areas of the hotel.
Cleaning Policies
In an effort to protect and safeguard the wellness of our visitors, all practices are in compliance with federal and local authorities’ regulations. A wellness checkpoint will be conducted upon guest arrival with a non-contact infrared thermometer.Luggage disinfection area will be available upon arrival.Social distancing set-ups in all public areas including elevators.Physical barriers in our service countersHand sanitizer/wipes stations for guest use are available in all high traffic public areas.Mandatory use of facemasks for all guests and associates while in hotel public areas.Enhanced cleaning protocols are in place including frequently disinfecting high-touch items and sanitizing restrooms frequently and after high-use with focus on using the right chemicals and proceduresHotel staff properly trained on all Safety and Security rules.We are performing enhanced cleaning between guest stays using the right chemicals in every single part of the room. Non-essential and shared item have been
About Sheraton Hotels and Resorts
- The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
- Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
- Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
- Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Caficultura - A charming cafe known for its delicious breakfast options, located 1.2 miles from the hotel.
- Lunch: Marmalade - A Michelin-starred restaurant offering a unique dining experience, located 0.8 miles from the hotel.
- Dinner: La Placita de Santurce - A vibrant and lively food and entertainment hub, located 2.5 miles from the hotel.
- Activity: Old San Juan - Explore the historic streets, colorful buildings, and iconic landmarks, located 3 miles from the hotel.
- Breakfast: Café Berlin - A cozy cafe known for its delicious coffee and pastries, located 1.5 miles from the hotel.
- Lunch: Santaella - A trendy restaurant offering modern Puerto Rican dishes, located 1.2 miles from the hotel.
- Dinner: Pikayo - A renowned restaurant serving contemporary Puerto Rican cuisine, located 0.5 miles from the hotel.
- Activity: El Yunque National Forest - Discover the beauty of the rainforest with hiking trails and stunning waterfalls, located 30 miles from the hotel.
- Breakfast: Kasalta - A local favorite bakery known for its delicious breakfast sandwiches, located 3.5 miles from the hotel.
- Lunch: La Mallorquina - A traditional bakery serving Puerto Rican pastries and sandwiches, located 2 miles from the hotel.
- Dinner: Oceano - A waterfront restaurant specializing in seafood dishes, located 4 miles from the hotel.
- Activity: Bioluminescent Bay Kayak Tour - Experience the magical glow of bioluminescent organisms in the bay, located 15 miles from the hotel.
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FAQs about Sheraton Puerto Rico Resort & Casino
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Sheraton Puerto Rico Resort & Casino have?
There are 503 sleeping rooms in the hotel.
Is there any meeting space at Sheraton Puerto Rico Resort & Casino?
Yes, they have 9 meeting rooms that can support various table layouts.
What kind of breakfast is at Sheraton Puerto Rico Resort & Casino?
Full American breakfast is available at the affordable price of $18 per person served at The Café from 6:00am - 11:00am.
What parking is available at Sheraton Puerto Rico Resort & Casino?
Daily self-parking for guest is $18 per day. Multilevel parking garage located adjacent to the hotel.
How much does internet cost?
Complimentary high speed internet included in guestrooms and all public areas of the hotel.
Is there a gym at Sheraton Puerto Rico Resort & Casino?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Sheraton Puerto Rico Resort & Casino?
Yes, there is a pool on-site at the property. Four story high 57,000 square foot sundeck with infinity pool overlooking the San Juan Bay. Pool hours: 7:00am - 10:00pm.
Testimonials:
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