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Very Good
4.0/5
Based on 79 guest reviews
- Free breakfast available
- Avg. Group Discount of 11.5%!
- Fitness center on property
- Hotel has 106 rooms
- Hotel has 4 floors
- Check in time: 03:00 PM
- Hotel has an eco-friendly policy
- Group booking rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check Rates2x Points Get Rewarded with Double Hilton Honors Points Not A Member Join At Hiltonhonors Com Join 1
Non-Smoking
Local Attractions
Jacksonville Zoo and Gardens Top Golf St Augustine Jacksonville Beach TIAA Bank Field
Map and Points of Interest Near TRU by Hilton Jacksonville South Mandarin
Verified Reviews of TRU by Hilton Jacksonville South Mandarin
Below are the verified reviews from guests that we have booked recently: "Excellent staff/clean room."
Overall Score5.0/ 5
We needed a place to stay from evacuating from Hurricane Helene. We had our three dogs, who were welcomed. Apparently there were alot of dogs there. Mary, who worked the counter for evening shift, gave our pups lots of loving! I'm sure she gave every dog there lots of love. .and treats. Thank you so much!
Jayni L. (Individual traveler, booked 1 room), from 
27-Sep-2024 Verified Review, stayed from Thu Sep 26 to Fri Sep 27 2024 at a $160.99 average nightly rate. 
"Clean hotel and very courteous and accommodating staff."
Overall Score4.0/ 5
Would recommend to others. Clean hotel and very courteous and accommodating staff.
Greg D. (Individual traveler, booked 1 room), from
25-Sep-2024 Verified Review, stayed from Fri Sep 20 to Mon Sep 23 2024 at a $117.32 average nightly rate. "Clean, very courteous and accommodating staff."
Overall Score4.0/ 5
Would recommend to others.
Greg D. (Individual traveler, booked 1 room), from
23-Sep-2024 Verified Review, stayed from Fri Sep 20 to Mon Sep 23 2024 at a $117.32 average nightly rate. "My stay was short but very nice."
Overall Score5.0/ 5
Mary at the front desk was sweet and super helpful! She is a great staff member!
Kate L. (Individual traveler, booked 1 room), from
13-Sep-2024 Verified Review, stayed from Wed Sep 11 to Thu Sep 12 2024 at a $107.66 average nightly rate. "Room cleans comfy, staff friendly."
Overall Score4.0/ 5
Hotel was clean. Staff is friendly.
Sheldon G. (Individual traveler, booked 1 room), from
08-Apr-2024 Verified Review, stayed from Sun Apr 07 to Tue Apr 09 2024 at a $122.99 average nightly rate. "Great Place to Stay"
Overall Score5.0/ 5
Overall the place is good for the young adults or college kids crowd.
Cain D. (Individual traveler, booked 1 room), from
02-Jan-2024 Verified Review, stayed from Sat Dec 30 to Tue Jan 02 2024 at a $124.00 average nightly rate. Property Description
The Tru by Hilton South Mandarin is conveniently located in the southern section of the city, just off I-295 and San Jose Blvd, within a 30-minute drive from downtown, the beaches, sports and entertainment venues. Located less than 5 miles from I-95 and 5-10 miles from St. Johns and Clay counties. This location is also putting visitors close to great shopping, dining, nightlife and sightseeing, being the #1 choice for business and leisure travelers to Jacksonville. We can't wait to welcome you!
Green Sustainability
Light Stay
Details / Other Expenses
| Check In: | 03:00 PM |
| Check Out: | 1200pm |
| Year of Last Renovation: | 2021 |
| Floors: | 4 |
| Rooms: | 106 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 106 |
| Handicap Rooms: | 16 |
| Rooms with 1 Bed: | 54 |
| Rooms with 2 Beds: | 46 |
| Suites: | 0 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | As Needed |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 585 sq. feet |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 1.0 Mi |
| Lounge/Bar Hours: | - |
| FEMA Approved: | Yes |
| Pool Info: | from dawn to dusk |
| Ownership: | Stellar |
Policies / Expenses
| Cancellation: Cancellation is subject to change | |
| Nightly Parking: | 0 |
| Total Taxes: | 13.50% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.50% |
| Occupancy Tax: | 6.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Bus parking
- Central location
- Complimentary breakfast
- Credit card accepted: American Express
- Credit card accepted: Discover
- Elevator
- Fax available
- Fitness and health center
- Games room
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Non-smoking rooms
- 24 hours opened
- Private bathroom in room
- Quiet location
- Tea and coffee making facilities
- Telephone
- Telephone - Free local calls
- Television
- TV Channel: Showtime
- TV Channel: The Movie Channel
- TV Channel: Weather Channel
- TV Channel: Disney Channel
- TV Channel: Nickelodeon
- Terrace
Airport & Shuttle Information
Jacksonville International Airport
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Breakfast is included
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Parking is complimentary
Internet / WiFI
WiFi is Complimentary
Cleaning Policies
Public areas are cleaned every 2-4 hours all surfaces are deep cleaned and sanitized and all guest rooms will have the Hilton CleanStay seal to ensure guest confidence that our guest rooms have been cleaned, sanitized and inspected.
About TRU by Hilton
- Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
- Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
- To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
- Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
- Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
- Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.
The TRU by Hilton highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Maple Street Biscuit Company - Start your day with mouthwatering biscuits and gravy. Located 3 miles from the hotel.
- Lunch: Metro Diner - Try their famous chicken and waffles for a tasty lunch. Located 4 miles from the hotel.
- Dinner: The Bearded Pig BBQ - Enjoy delicious BBQ dishes in a casual setting. Located 2.5 miles from the hotel.
- Activity: Jacksonville Zoo and Gardens - Explore the zoo and see a variety of animals. Located 8 miles from the hotel.
- Breakfast: Southern Grounds - Enjoy artisanal coffee and breakfast sandwiches. Located 5 miles from the hotel.
- Lunch: The French Pantry - Indulge in gourmet sandwiches and pastries. Located 7 miles from the hotel.
- Dinner: Black Sheep Restaurant - Experience farm-to-table dining with stunning rooftop views. Located 9 miles from the hotel.
- Activity: Cummer Museum of Art and Gardens - Discover impressive art collections and beautiful gardens. Located 10 miles from the hotel.
- Breakfast: Biscottis - Delight in homemade pastries and breakfast classics. Located 8 miles from the hotel.
- Lunch: Mellow Mushroom - Enjoy creative pizzas and craft beers. Located 5 miles from the hotel.
- Dinner: Hawkers Asian Street Fare - Savor Asian street food in a vibrant atmosphere. Located 6 miles from the hotel.
- Activity: St. Johns Town Center - Shop at a popular outdoor mall with a wide range of stores. Located 3 miles from the hotel.
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Previously known as:
TRU by Hilton South Mandarin
Seasonality and Projections at TRU by Hilton Jacksonville South Mandarin
This chart illustrates fluctuations of sleeping room prices for both group/meeting quotes and the best online individual traveler prices our system could find at the time the group bid was entered. The most competitive group or meeting displayed is 18.8% in the month of March 2025 and the highest average individual rate is $214 in the month of October 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at TRU by Hilton Jacksonville South Mandarin in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at TRU by Hilton Jacksonville South Mandarin
Below are the meeting, banquet, conference and event spaces at TRU by Hilton Jacksonville South Mandarin.
Feel free to use the TRU by Hilton Jacksonville South Mandarin meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Jacksonville event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Collaboration Room | 17 x 33 x 9 | 561 | --/-- | -- | 20 | 20 | 20 | 20 | --/-- | 25 | 25 | 12 |
Close This Collaboration RoomFlexible meeting Space with pre-set informal seating• 65” Smart TV available for casting from laptop or mobile device • Access to outdoor patio • Natural light • Please inquire about different set up styles• Complimentary Parking Available • No Fees for outside Food and Beverage catering Room Type: General Meeting Room Total Size: 561 Sq. Mi Dimensions: 17 x 33 x 9 Ft. Floor Level: 1 Power Outlets: 8 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
    | ||||||||||||
Planning an Event? Jacksonville Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about TRU by Hilton Jacksonville South Mandarin
What time is check in?
Check in time is 03:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 1200pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does TRU by Hilton Jacksonville South Mandarin have?
There are 106 sleeping rooms in the hotel.
Is there any meeting space at TRU by Hilton Jacksonville South Mandarin?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at TRU by Hilton Jacksonville South Mandarin?
Breakfast is included
What parking is available at TRU by Hilton Jacksonville South Mandarin?
Parking is complimentary
How much does internet cost?
WiFi is Complimentary
Can I get a AAA rate at TRU by Hilton Jacksonville South Mandarin?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Aaa Member Rate Exclusive AAA Member Savings Valid AAA Membership Card Required At Check in 1 Ki
Can I get a Senior or AARP rate at TRU by Hilton Jacksonville South Mandarin?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at TRU by Hilton Jacksonville South Mandarin?
Yes, there is a gym/fitness area available on-site at the property.
Testimonials:
"This is a wonderful service when you're planning such a huge event. It really puts the mind at ease!! I just want to say Thank You!! One more thing that I can knock off my never ending list of things to do!! " S.T. - Reno, NV
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