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Check In: | 3PM |
Check Out: | 12Noon |
Year of Last Renovation: | 2020 |
Floors: | 5 |
Rooms: | 234 |
Corridors: | All Rooms Have Exterior Hallways |
Rooms with 1 Bed: | 108 |
Rooms with 2 Beds: | 36 |
Suites: | 234 |
Room Windows: | Windows Do Open |
Cleaning Frequency: | Daily |
Meeting Rooms: | 3 View Spaces |
Banquet Space: | Holds 150 people |
Dist. to Food/Bars: | On-site |
Dist. to 24hr Restaurant: | On-site |
Dist. to Nearest Gym: | On-site |
Lounge/Bar Hours: | 8AM - 12Midnight |
Pool Info: The resort offers 4 infinity pools overlooking the white sand beach, mangroves, and turquoise Caribbean waters, 2 Pool Bars, 2 jacuzzi-style plunge pools blended into the beachfront jungle. Waiter service around the pools and beach. Exclusive sun loungers, integrated shade systems, Balinese sun-beds, and hammocks | |
Ownership: | Caribbean Seaside Corporation N.V. |
Cancellation: Cancellation is negotiated on a case by case basis. All our group programming requires a 10% non-refundable deposit at time of signing. | |
Nightly Parking: | 0 |
Typical Group Deposit: | 10% |
Total Taxes: | 16.00% |
Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
State Tax: | 5.00 GST % (Lodging tax included) |
VAT: Value Added Tax: | 16.00 VAT % Inclusive |
Food and Beverage Tax: | 16.00 VAT % Inclusive (All Inclusive rates) |
Audio Visual Tax: | 16.00 Per Function |
Other Tax: | 1.50 Per Night (USD 7 Sanitation Tax) |
Palmaïa - The House of AïA is located 37 miles from the Cancun International Airport, approximately 40 minutes.Private airport transportation from Cancun International airport (CUN) to Palmaïa is available upon request. While in Playa del Carmen, we can pre-arrange private ground transportation for off-property excursions. Please provide the details of your transportation needs prior to arrival.Local taxis are readily available for local transportation within the Riviera Maya area; our Nomadic Guides (Butlers) are available to schedule taxi services upon request. Car rentals are also available.
Local Shuttle Info: Round-trip transfers between Cancun International Airport and the resort are available. This can be arranged through the resort as per your request, at additional cost.please find below transportation average prices from Cancun International Airport (CUN):Type: SUVTypical Minimum Charge: $150.00, one wayType: Super ShuttleTypical Minimum Charge: $40.00Type: Rental CarTypical Minimum Charge: $50.00Type: TaxiTypical Minimum Charge: $60.00
Palmaïa - The House of AÏA offers "THE GIFTING LIFESTYLE", this means we are an "All Inclusive" Resort. Our guests enjoy in one price the following services and amenities:•À la carte breakfast, lunch and dinner •Premium domestic and international beverages •Access to Private Beach and pools •Gym•Chill out lounge with concierge service, snacks, a library and music from 7 a.m. until 9 p.m •Pool and beach services•Wi-Fi •Bikes •Nomadik Guides "Butler Service"•Valet Parking•Concierge Service •Access to the Architects of Life and The Rituals of Sound programs
Yes! Pets are allowed.
Service animals welcome and pets (only dogs) medium size, no heavier than 7.5 pounds or 15 kilos
Complimentary valet parking
Complimentary Wi-Fi throughout the property
Below are the meeting, banquet, conference and event spaces at Palmaïa The House of Aïa.
Feel free to use the Palmaïa The House of Aïa meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Playa Del Carmen event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6' ![]() | Crescent![]() | Classroom![]() | Hollow Square ![]() | U-Shape![]() | Boardroom![]() | Convention 8'/10' ![]() | Theater![]() | Reception![]() | Regist. Desk ![]() |
The Library | 36 x 23 x 14 | 262 | 40/50 | 30 | 36 | 21 | 20 | 21 | --/-- | -- | 40 | 40 |
Close This The LibraryOur library is the perfect setting for private meetings. The ambience reminds you the comfort and tranquility of your own residence. Room Type: Boardroom Total Size: 262 Sq. Mi Dimensions: 36 x 23 x 14 Ft. Floor Level: 2 Below Ground Power Outlets: 4 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $250.00 USD Full Day Rental: $500.00 USD 24 Hr. Hold Rental: $750.00 USD Rental Fee $500 USD + 16% tax ![]() | ||||||||||||
The Psychedelic Mushroom | 127 x 112 x 0 | 1200 | 50/50 | 50 | -- | -- | -- | -- | --/-- | -- | 100 | -- |
Close This The Psychedelic MushroomRoom Type: Outdoor Miscellaneous Total Size: 1200 Sq. Mi Dimensions: 127 x 112 x 0 Ft. Floor Level: Ground Level Power Outlets: 4 Columns: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
![]() ![]() ![]() | ||||||||||||
Atlas Lounge | 71 x 20 x 9 | 1463 | 122/122 | 85 | -- | -- | 42 | 35 | 9/7 | 100 | 146 | 146 |
Close This Atlas LoungeThe most beautiful space in the area. Natural window from floor to ceiling, where you can see the ocean and cozumel. Room Type: Mezzanine Total Size: 1463 Sq. Mi Dimensions: 71 x 20 x 9 Ft. Floor Level: 2 Power Outlets: 4 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Rental Fee $500 USD + 16% tax ![]() ![]() ![]() ![]() |
Check in time is 3PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12Noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 234 sleeping rooms in the hotel.
Yes, they have 3 meeting rooms that can support various table layouts.
Palmaïa - The House of AÏA offers "THE GIFTING LIFESTYLE", this means we are an "All Inclusive" Resort. Our guests enjoy in one price the following services and amenities:•À la carte breakfast, lunch and dinner •Premium domestic and international beverages •Access to Private Beach and pools •Gym•Chill out lounge with concierge service, snacks, a library and music from 7 a.m. until 9 p.m •Pool and beach services•Wi-Fi •Bikes •Nomadik Guides "Butler Service"•Valet Parking•Concierge Service •Access to the Architects of Life and The Rituals of Sound programs
Complimentary valet parking
Complimentary Wi-Fi throughout the property
Sorry, this hotel does not offer AAA hotel discounts at this time.
Sorry, this hotel does not offer senior hotel discounts at this time.
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. The resort offers 4 infinity pools overlooking the white sand beach, mangroves, and turquoise Caribbean waters, 2 Pool Bars, 2 jacuzzi-style plunge pools blended into the beachfront jungle. Waiter service around the pools and beach. Exclusive sun loungers, integrated shade systems, Balinese sun-beds, and hammocks.