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Palmaïa The House of Aïa
Palmaïa - The House of AïA, Paseo Xaman Ha Lote 1 Playacar Fase 2 5.0 Star PropertyAI Disclaimer
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Very Good
4.0/5
- Has outdoor swimming pool
- Shuttle from airport available
- Access to gym on-site
- Hotel has 234 rooms
- 5 floors in property
- 234 suites in property
- Check in time: 3PM
- Hotel has an eco-friendly policy
- Groups & Meetings rating of 9.4/10
- Hotel has 3 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Check RatesBudget Room Family King Suite 1 King 1 Bunkbed 645sqft WiFi 2 Showers ;all Inclusive Safe Minibar 50
Non-Smoking
Check RatesBudget Room Family King Suite Ocean 710ft 1 King Bed Bunk Bed WiFi ;seating Area All Inclusive Safe
Non-Smoking
Check RatesBudget Room Family Masuiter Suite 2 Bedrooms 1 King 1 Bunkbed 828sqft WiFi;all Inclusive Safe Miniba
Non-Smoking
Check RatesFamily Room Family Masuiter Ocean View 2 Bedrooms Balcony WiFi Seating Area ;all Inclusive 50 Inch S
Non-Smoking
Check RatesOcean View Queen Suite Ocean View 645 Sq Ft Balcony WiFi Seating Area ;all Inclusive Queen Suite Oce
Non-Smoking
Check RatesSuite King Suite 645sqft 1 King Bed Balcony WiFi Seating Area All;inclusive Safe Minibar 50 Inch Sma
Non-Smoking
Check RatesSuite King Suite Ocean View 645sqft 1 King Bed Balcony WiFi ;seating Area All Inclusive King Suite O
Non-Smoking
Check RatesSuite King Suite with Bathtub Oval Soaking Tub 538sqft Balcony WiFi ;all Inclusive Oval Soaking Tub
Non-Smoking
Check RatesSuite King Suite with Bathub Ocean View 645sqft 1 King Bed Balcony ;wifi All Inclusive Safe Minibar
Non-Smoking
Check RatesSuperior Room Queen Suite Sofa 2 Queen 645sqft Balcony WiFi All ;inclusive Safe Minibar 50 Inch Smar
Non-Smoking
Local Attractions
The Riviera Maya sits on Mexico's south-eastern coast, edged by the striking turquoise waters of the Caribbean Sea. The region is home to white sand beaches, rich coral reefs, lush green jungles, and vast mangrove forests, along with a vast variety of wildlife. Our resort is 15 min from Playa del Carmen downtown, Akumal, Puerto Aventuras; 30 min from Cozumel; 20 min Puerto Morelos, 50 min Tulum and 40 min Cancun Other attractions; Discover The Fifth Avenue, the heart of Playa del Carmen Archeological Zones: Tulum, Coba, Chichen Itza Theme Parks
Map of Palmaïa The House of Aïa
Property Description
Palmaïa, The House of AïA, invites guests to celebrate the complexity of the Riviera Maya while reconnecting with nature, the sanctity of life, and the true human spirit. In a region dotted with resorts and hotels, Palmaïa stands apart with its location between a pristine white sand beach and cool-water cenotes on the cusp of the undisturbed jungle, and thoughtful programming created for guests to explore and step outside their usual comfort zones.The Architects of Life program, led by our Personal Growth Guide, offers personal growth practices such as cacao ceremonies, yoga, multi vibrational sound healing, meditation, plant ceremonies, and ancient practices. While the Rituals of Sound programfeatures experimental musicians, who transport guests through curated deep beats and deep-fusion electronic music with acoustic overlays.Our groups will find an array of experiences, our resort is a gathering point where your team members can re-energized, step outside their comfort zone and focus on the same goals. Palmaïa offers extraordinary locations for their welcome and farewell dinners, team buildings and sessions. We humbly devote absolute care to every detail to achieve the most exquisite and sought-after event in the Riviera Maya.For families, Palmaïa has 234 spacious suites - some with bunk-bedding for kids, and operates the only holistic fun children's activities program in hospitality run by certified Waldorf Educators. While on property, guests can dine from a selection of four restaurants along with a rotating food truck, each serving plant-based menus and non-plant-based options.The resort also includes a jungle spa, Atlantis, where ancient ceremonies like the storied Temazcal are included in the menu of services. At Atlantis, one is guided by the Book of the Nine Paths to Health, designed to treat emotions as root causes rather than physical pain. PalmaÏa is a gifting community and provides everything guests need in the cost of a stay, so guests can enjoy unrestricted access without the hassle of exchanging currency.
Green Sustainability
Palmaïa strives to become one of the first carbon neutral resorts by 2023. Solar panels provide electricity throughout Palmaïa. High- efficiency air-conditioning units reduce CO2 emissions by at least 50% compared to other systems and eliminate contaminated warm going back into the ocean. Organic and animal free rooms and amenities. No single use plastic bottles or containers. Every effort made to preserve the Mangrove Jungle during developmentDuring the turtle nesting season (May to October) the resort protects each nest by putting a net around it and placing a signboard for guest’s information. Events at the beach are not allowed after 9 pm during these months.
Details / Other Expenses
| Check In: | 3PM |
| Check Out: | 12Noon |
| Year of Last Renovation: | 2020 |
| Floors: | 5 |
| Rooms: | 234 |
| Corridors: | All Rooms Have Exterior Hallways |
| Rooms with 1 Bed: | 108 |
| Rooms with 2 Beds: | 36 |
| Suites: | 234 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 3 View Spaces |
| Banquet Space: | Holds 150 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 8AM - 12Midnight |
| Pool Info: The resort offers 4 infinity pools overlooking the white sand beach, mangroves, and turquoise Caribbean waters, 2 Pool Bars, 2 jacuzzi-style plunge pools blended into the beachfront jungle. Waiter service around the pools and beach. Exclusive sun loungers, integrated shade systems, Balinese sun-beds, and hammocks | |
| Ownership: | Caribbean Seaside Corporation N.V. |
Policies / Expenses
| Cancellation: Cancellation is negotiated on a case by case basis. All our group programming requires a 10% non-refundable deposit at time of signing. | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 10% |
| Total Taxes: | 16.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 5.00 GST % (Lodging tax included) |
| VAT: Value Added Tax: | 16.00 VAT % Inclusive |
| Food and Beverage Tax: | 16.00 VAT % Inclusive (All Inclusive rates) |
| Audio Visual Tax: | 16.00 Per Function |
| Other Tax: | 1.50 Per Night (USD 7 Sanitation Tax) |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- All-inclusive resort
- Baby facilities in room
- Baggage storage facilities
- Beach access: Close to beach
- Beach access: Directly on the beach
- Breakfast in room
- Car rental
- Central location
- Child facilities
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Dinner available
- Electronic key card
- Elevator
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Hair dresser
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Jogging path
- Laundry valet service
- Licensed bar
- Mini bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Pets allowed
- Private bathroom in room
- Private car parking
- Quiet location
- Refrigerator
- Restaurant
- 24 hours room service
- Safe in rooms
- Sauna
- Shower
- Shows or evening entertainment
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV Channel: HBO
- TV Channel: Cinemax
- TV Channel: ESPN
- TV Channel: Fox Sports
- TV Channel: Disney Channel
- TV Channel: Discovery Channel
- Terrace
- TV room
- Valet Parking
- Voicemail
Airport & Shuttle Information
Palmaïa - The House of AïA is located 37 miles from the Cancun International Airport, approximately 40 minutes.Private airport transportation from Cancun International airport (CUN) to Palmaïa is available upon request. While in Playa del Carmen, we can pre-arrange private ground transportation for off-property excursions. Please provide the details of your transportation needs prior to arrival.Local taxis are readily available for local transportation within the Riviera Maya area; our Nomadic Guides (Butlers) are available to schedule taxi services upon request. Car rentals are also available.
Local Shuttle Info: Round-trip transfers between Cancun International Airport and the resort are available. This can be arranged through the resort as per your request, at additional cost.please find below transportation average prices from Cancun International Airport (CUN):Type: SUVTypical Minimum Charge: $150.00, one wayType: Super ShuttleTypical Minimum Charge: $40.00Type: Rental CarTypical Minimum Charge: $50.00Type: TaxiTypical Minimum Charge: $60.00
Breakfast Information
Palmaïa - The House of AÏA offers "THE GIFTING LIFESTYLE", this means we are an "All Inclusive" Resort. Our guests enjoy in one price the following services and amenities:•À la carte breakfast, lunch and dinner •Premium domestic and international beverages •Access to Private Beach and pools •Gym•Chill out lounge with concierge service, snacks, a library and music from 7 a.m. until 9 p.m •Pool and beach services•Wi-Fi •Bikes •Nomadik Guides "Butler Service"•Valet Parking•Concierge Service •Access to the Architects of Life and The Rituals of Sound programs
Pet Friendly?
Yes! Pets are allowed.
Service animals welcome and pets (only dogs) medium size, no heavier than 7.5 pounds or 15 kilos
Parking Info
Complimentary valet parking
Internet / WiFI
Complimentary Wi-Fi throughout the property
Suggested AI Generated Itinerary
- Breakfast: Café Orange - Cozy café offering fresh pastries and coffee, 10-minute walk from the hotel.
- Lunch: El Fogon - Authentic Mexican cuisine, famous for tacos al pastor, 20-minute drive from the hotel.
- Dinner: Alux Restaurant - Unique dining experience in a natural cave, 15-minute drive from the hotel.
- Activity: Xcaret Park - A theme park that blends history, nature, and culture, 15-minute drive from the hotel.
- Breakfast: La Cueva del Chango - Natural Mexican cuisine in a jungle setting, 12-minute drive from the hotel.
- Lunch: Ah Cacao Chocolate Café - Offers natural Mexican chocolates, coffee, and desserts, 15-minute walk from the hotel.
- Dinner: Oh Lala! - International cuisine with a personal touch, intimate setting, 20-minute drive from the hotel.
- Activity: Frida Kahlo Museum Riviera Maya - Museum dedicated to the iconic Mexican artist, 10-minute walk from the hotel.
- Breakfast: Chez Celine - French bakery and café offering pastries and breakfast, 15-minute walk from the hotel.
- Lunch: La Perla Pixan Cuisine & Mezcal Store - Offers traditional Mexican food and a wide selection of mezcal, 18-minute drive from the hotel.
- Dinner: Fuego - Tulum-inspired cuisine with a focus on local and organic ingredients, 20-minute drive from the hotel.
- Activity: Rio Secreto - Guided tours through a stunning underground river and crystal caves, 25-minute drive from the hotel.
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Meeting Rooms and Banquet Rooms at Palmaïa The House of Aïa
Below are the meeting, banquet, conference and event spaces at Palmaïa The House of Aïa.
Feel free to use the Palmaïa The House of Aïa meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Playa Del Carmen event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| The Library | 36 x 23 x 14 | 262 | 40/50 | 30 | 36 | 21 | 20 | 21 | --/-- | -- | 40 | 40 |
Close This The LibraryOur library is the perfect setting for private meetings. The ambience reminds you the comfort and tranquility of your own residence. Room Type: Boardroom Total Size: 262 Sq. Mi Dimensions: 36 x 23 x 14 Ft. Floor Level: 2 Below Ground Power Outlets: 4 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $250.00 USD Full Day Rental: $500.00 USD 24 Hr. Hold Rental: $750.00 USD Rental Fee $500 USD + 16% tax  | ||||||||||||
| The Psychedelic Mushroom | 127 x 112 x 0 | 1200 | 50/50 | 50 | -- | -- | -- | -- | --/-- | -- | 100 | -- |
Close This The Psychedelic MushroomRoom Type: Outdoor Miscellaneous Total Size: 1200 Sq. Mi Dimensions: 127 x 112 x 0 Ft. Floor Level: Ground Level Power Outlets: 4 Columns: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
   | ||||||||||||
| Atlas Lounge | 71 x 20 x 9 | 1463 | 122/122 | 85 | -- | -- | 42 | 35 | 9/7 | 100 | 146 | 146 |
Close This Atlas LoungeThe most beautiful space in the area. Natural window from floor to ceiling, where you can see the ocean and cozumel. Room Type: Mezzanine Total Size: 1463 Sq. Mi Dimensions: 71 x 20 x 9 Ft. Floor Level: 2 Power Outlets: 4 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Rental Fee $500 USD + 16% tax     | ||||||||||||
Planning an Event? Playa Del Carmen Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Palmaïa The House of Aïa Wellness Enclave All Inclusive
What time is check in?
Check in time is 3PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12Noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Palmaïa The House of Aïa Wellness Enclave All Inclusive have?
There are 234 sleeping rooms in the hotel.
Is there any meeting space at Palmaïa The House of Aïa Wellness Enclave All Inclusive?
Yes, they have 3 meeting rooms that can support various table layouts.
What kind of breakfast is at Palmaïa The House of Aïa Wellness Enclave All Inclusive?
Palmaïa - The House of AÏA offers "THE GIFTING LIFESTYLE", this means we are an "All Inclusive" Resort. Our guests enjoy in one price the following services and amenities:•À la carte breakfast, lunch and dinner •Premium domestic and international beverages •Access to Private Beach and pools •Gym•Chill out lounge with concierge service, snacks, a library and music from 7 a.m. until 9 p.m •Pool and beach services•Wi-Fi •Bikes •Nomadik Guides "Butler Service"•Valet Parking•Concierge Service •Access to the Architects of Life and The Rituals of Sound programs
What parking is available at Palmaïa The House of Aïa Wellness Enclave All Inclusive?
Complimentary valet parking
How much does internet cost?
Complimentary Wi-Fi throughout the property
Can I get a AAA rate at Palmaïa The House of Aïa Wellness Enclave All Inclusive?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Palmaïa The House of Aïa Wellness Enclave All Inclusive?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Palmaïa The House of Aïa Wellness Enclave All Inclusive?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Palmaïa The House of Aïa Wellness Enclave All Inclusive?
Yes, there is a pool on-site at the property. The resort offers 4 infinity pools overlooking the white sand beach, mangroves, and turquoise Caribbean waters, 2 Pool Bars, 2 jacuzzi-style plunge pools blended into the beachfront jungle. Waiter service around the pools and beach. Exclusive sun loungers, integrated shade systems, Balinese sun-beds, and hammocks.
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