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Average
3.0/5
Based on 194 guest reviews
- Has an outdoor pool!
- Free complimentary breakfast
- 39 rooms in hotel
- 2 floors in hotel
- 4 suites in hotel
- Check-in time: 02:00
- Groups/Meetings rating of 7.3/10
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Lenoir City Park, Tellico Lake, Turkey Creek Shopping Plaza, Ruby Falls, Tennessee Valley Winery, Great Smoky Mountains
Map & Landmarks: SureStay by Best Western Lenoir City
Verified Reviews of SureStay Hotel by Best Western Lenoir City
Below are the verified reviews from guests that we have booked recently: "Nice & Clean"
Overall Score3.0/ 5
Room clean. Clerk friendly and nice.
Lawrence K. (Individual traveler, booked 1 room), from 
20-Jun-2024 Verified Review, stayed from Thu Jun 20 to Fri Jun 21 2024 at a $86.99 average nightly rate. 
"Nasty"
Overall Score2.0/ 5
would not recemmen.
James M. (Individual traveler, booked 1 room), from
17-Jun-2024 Verified Review, stayed from Sat Jun 15 to Sun Jun 16 2024 at a $90.99 average nightly rate. "Friendly, clean and nice size room."
Overall Score5.0/ 5
Would recommend this hotel to others.
Tony C. (Group coordinator, booked 4 rooms), from
12-Jun-2024 Verified Review, stayed from Mon Jun 10 to Wed Jun 12 2024 at a $82.00 average nightly rate. "Very nice room."
Overall Score5.0/ 5
Had a very nice room.
Jeff S. (Individual traveler, booked 1 room), from
28-May-2024 Verified Review, stayed from Tue May 21 to Wed May 22 2024 at a $112.99 average nightly rate. "Peaceful, clean, close to restaurants."
Overall Score4.0/ 5
The owner and his staff work hard and it shows. The hotel rooms and surroundings are clean and well maintained. The pool is nice and refreshing. The price is honestly reasonable for the accommodations. Haven't tried the breakfast yet but will tomorrow morning.
Chelsey T. (Individual traveler, booked 1 room), from
09-Sep-2023 Verified Review, stayed from Fri Sep 08 to Sun Sep 10 2023 at a $87.31 average nightly rate. Property Description
The SureStay Hotel by Best Western Lenoir City is the perfect destination for great value if you are looking to explore the Knoxville area but still want a quiet place to enjoy your stay. Conveniently located right off of I-75, our brand new guest rooms were designed for your expectations featuring wonderful amenities to enhance your stay including a complimentary continental breakfast, free Wi-Fi, parking for large vehicles, outdoor swimming pool, and more.Whether you're here for an event at the University of Tennessee or want to venture into the Great Smoky Mountains, you deserve a hotel with a great location and true southern hospitality. From the events at Neyland Stadium to the Turkey Creek Shopping Center, there's something for the whole family, whether someone's an outdoor lover or prefers a day of shopping to hiking. We are only 20 minutes out from downtown Knoxville, giving our guests a place away from the city hustle and bustle to sit back and relax. University of Tennessee football is a big reason why many of our guests choose our Knoxville hotel. However, the Knoxville Zoo is a must when visiting the area. From the head of the Tennessee River to outdoor Knoxville where hiking trails, kayaking and biking reign supreme, the possibilities are endless.Business travelers often choose our Knoxville hotel because of the convenience and quiet rooms. Some of our frequent guests include employees of Oak Ridge National Labs, the Department of Energy (DOE), Department of Defense (DOD), Scripps, and the Tennessee Valley Authority (TVA). Even if you're here for business, it's easy to squeeze in some time for a visit to the Alex Haley Farm, the Museum of Appalachia, or the Mabry Hazen House.Plan a trip to the American Museum of Science and Energy or East Tennessee Historical Society. The history and culture is rich here. If you are into sports, come watch our very own Knoxville Ice Bears hockey team play or the Tennessee Smokies if you prefer baseball instead. The opportunities for fun here are endless, you just go have fun, and we will take care off the rest once you get back!We hope you choose to stay with us at the SureStay by Best Western here in Lenoir City!
Details / Other Expenses
| Check In: | 02:00 |
| Check Out: | 11:00 |
| Year of Last Renovation: | 2019 |
| Floors: | 2 |
| Rooms: | 39 |
| Corridors: | All Rooms Have Exterior Hallways |
| Non Smoking Rooms: | 26 |
| Handicap Rooms: | 2 |
| Rooms with 1 Bed: | 15 |
| Rooms with 2 Beds: | 24 |
| Suites: | 4 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | As Needed |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 1.0 Mi |
| Dist. to Nearest Gym: | 2.0 Mi |
| FEMA Approved: | Yes |
| Pool Info: 10 am - 10 pm. Outdoor Pool. | |
Policies / Expenses
| Cancellation: To receive a full refund of your deposit, the hotel requires 24 hours cancellation notice. Notice of less than 24 hours in advance will be charged the full first nights' accommodation. | |
| Nightly Parking: | 0 |
| Total Taxes: | 19.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 9.00% |
| City Tax: | 5.00% |
| Other Tax: | 5.00% (County Tax) |
Amenities / Features
- Air conditioning
- Alarm clock
- Bus parking
- Complimentary breakfast
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Electronic key card
- Express Check-Out
- Fax available
- Free local calls
- Hairdryer available
- Handicap accessible
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Pets allowed
- Private bathroom in room
- Quiet location
- Refrigerator
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Weather Channel
- TV Channel: ESPN
- TV Channel: Fox Sports
- TV Channel: Disney Channel
- TV Channel: Discovery Channel
- TV Channel: Nickelodeon
Airport & Shuttle Information
McGhee Tyson Airport, 25 miles away, $52.44 for one-way taxi
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Free hot breakfast.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.We are pet friendly and allow up to two dogs in one room. The size limit for each dog is 80 pounds. Other pet types (e.g. cats) may be allowed upon the hotels approval prior to arrival. The pet friendly rate is $10.00 per day with a $140 per week maximum.
Parking Info
Outside parking. Limited space available for 18 wheelers and buses. Room for U-Hauls or vehicles of similar size.
Internet / WiFI
Free Wifi throughout the property.
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.
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FAQs about SureStay Hotel by Best Western Lenoir City
What time is check in?
Check in time is 02:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does SureStay Hotel by Best Western Lenoir City have?
There are 39 rooms in the property.
What kind of breakfast is at SureStay Hotel by Best Western Lenoir City?
Free hot breakfast.
What parking is available at SureStay Hotel by Best Western Lenoir City?
Outside parking. Limited space available for 18 wheelers and buses. Room for U-Hauls or vehicles of similar size.
How much does internet cost?
Free Wifi throughout the property.
Can I get a AAA rate at SureStay Hotel by Best Western Lenoir City?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at SureStay Hotel by Best Western Lenoir City?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a pool at SureStay Hotel by Best Western Lenoir City?
Yes, there is a pool on-site at the property. 10 am - 10 pm. Outdoor Pool..
Testimonials:
"It was very easy,simple, & quick, on such a short notice. I am really Happy with my experience with you & we will be using you again. Thank You." D.D. - Indianapolis, IN
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