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Very Good
4.0/5
Based on 889 guest reviews
- We have an outdoor pool
- Complimentary breakfast is offered
- The Avg. Group Discount is 25.3%!
- Gym / Fitness Center Available
- Hotel has 124 rooms
- Check out time: 12pm
- Hotel has an eco-friendly policy
- Group friendly rating of 10.0/10
- Hotel has 2 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Short Pump Center Mall, Kings Dominion, Greater Richmond Convention Center, VCU, University of Richmond, Siegel Center, Richmond Zoo, Richmond Science Museum, The Canal Walk, Virginia Civil War Museum, Richmond Children''s Museum
Map & Attractions for Hyatt Place Richmond/Innsbrook
Verified Reviews of Hyatt Place Richmond / Innsbrook
Below are the verified reviews from guests that we have booked recently: "Clean Place"
Overall Score3.0/ 5
The room was clean.
Dianne T. (Group coordinator, booked 2 rooms), from 
24-Aug-2024 Verified Review, stayed from Fri Aug 23 to Sun Aug 25 2024 at a $139.99 average nightly rate. 
"Horrible Stay"
Overall Score1.0/ 5
This hotel was filthy. We had dirty linens( blood and or fecal matter on the blankets), no towels and the smell around the hotel was horrific (septic). We were told there was no toilet paper left. I feel we should receive a full refund for our stay, esp bc we had no choice but to stay at this hotel.
Katie W. (Individual traveler, booked 1 room), from
17-Aug-2024 Verified Review, stayed from Thu Aug 08 to Sun Aug 18 2024 at a $149.00 average nightly rate. "Displeased"
Overall Score2.0/ 5
H8980272 I rented four rooms for my family of 14 to stay overnight. When we arrived they informed us that the pool was closed because of the amount of chemicals they had to put into the pool that day. Then they provided us our keys. When we went to our first room, I opened the door to find that it was an unfished room because of remodeling that was happening. The A/C unit was lying on it's side and furniture moved all over the place. With this issue they moved this room for us. Then on the second room we opened the door and it was 80+ degrees because the A/C unit was not working, so they had to move that room. Then the third room the TV was not working. It took the clerk 6 differernt rooms to locate a working TV for us to stay in. Then in that room the shower doors were not even installed correctly and just hanging from the fixture. The carpets in the rooms appeared to not be vacuumed and the outlet between the beds was full of miscellaneous plugs that we could not plug in our personal devices. I paid close to $1,000.00 to stay one night in these rooms and to find all of these issues is very poor for this rated hotel. I would nor currently recommend this hotel until they can get their issues resolved.
Kim F. (Group coordinator, booked 3 rooms), from
09-Aug-2024 Verified Review, stayed from Fri Aug 09 to Sat Aug 10 2024 at a $172.99 average nightly rate. "Highly Recommend!"
Overall Score5.0/ 5
I would absolutely recommend this hotel! My stay was great. Desk clerk provided great service.
Marian D. (Individual traveler, booked 1 room), from
14-May-2024 Verified Review, stayed from Sat May 11 to Sun May 12 2024 at a $197.99 average nightly rate. "Great Stay!"
Overall Score5.0/ 5
Great room, great air conditioning, great staff and service, especially the manager Kelsey.
Jason B. (Individual traveler, booked 1 room), from
22-Aug-2023 Verified Review, stayed from Thu Aug 10 to Sat Aug 19 2023 at a $139.00 average nightly rate. "Awesome Place"
Overall Score5.0/ 5
Great staff and manager was very nice and accommodating. I would definitely recommend to anybody.
Lou F. (Individual traveler, booked 1 room), from
21-Aug-2023 Verified Review, stayed from Thu Aug 10 to Sat Aug 19 2023 at a $139.00 average nightly rate. Property Description
Hyatt Place Richmond/Innsbrook is a contemporary hotel in the middle of Richmond's business and shopping district. With a prime location in Glen Allen only a few miles between downtown Richmond and the Richmond International Airport, there's something for everyone - come out and Discover the Best! Hyatt Place is ranked #1 Select-Service Brand by Business Travel News 2013 Hotel Chain Survey for the second year in a row. Find perfectly seamless stays with spacious Studio Suite-type guestrooms, free Wi-Fi, free a.m. Kitchen Skillet® breakfast, the 24/7 Gallery Menu and every modern comfort you deserve. Now with more than 175 locations and counting. Welcome to a different Place®. Hyatt Place.Also awarded “Highest in Guest Satisfaction Among Upscale Hotel Chains” by J.D. Power in 2013.
Green Sustainability
Hyatt Place Richmond Innsbrook is a certified Virginia Green hotel with the following sustainable initiatives in place: Linen Reuse Program, Paper Recycling Program, Water conservation Program which includes use of showerheads with 2.5gpm max flow rate and sink aerators with 1.0gpm max flow rate; the hotel also uses urea-formaldehyde-free and 100% recyclable carpets, 50% recycled plastic key cards and 100% recycled packaging for shampoo and lotion amenities, etc.
Details / Other Expenses
| Check In: | 3pm |
| Check Out: | 12pm |
| Year of Last Renovation: | 2016 |
| Floors: | 6 |
| Rooms: | 124 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 124 |
| Handicap Rooms: | 7 |
| Rooms with 1 Bed: | 80 |
| Rooms with 2 Beds: | 44 |
| Suites: | 124 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 2 View Spaces |
| Meeting Space: | 3546 sq. feet |
| Banquet Space: | Holds 60 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 12pm - 12am |
| Pool Info: | Seasonal Outdoor pool |
Policies / Expenses
| Cancellation: Individual cancellation policy; 48 - hours prior to arrival | |
| Nightly Parking: | 0 |
| Total Taxes: | 13.30% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 5.30% |
| Occupancy Tax: | 8.00% |
| Food and Beverage Tax: | 5.30% |
| Audio Visual Tax: | 5.30% |
| Parking Fee: | 0.00 Per Night |
| Additional Person Fee: | 10.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Additional Room Fees: | 0.00 Per Day |
| Food and Beverage Service Charge: | 20.00% |
| Audio Visual Service Charge: | 20.00 Per Day |
| Banquet Labor Fees: | 20.00 Per Hour |
| Banquet Bartender Fees: | 100.00 Per Function |
| Chef Attendant Fees: | 0.00 Per Night |
| Avg. Continental Breakfast Cost: | 9.50 Per Person |
| Avg. Plated Breakfast Cost: | 15.00 Per Person |
| Avg. Buffet Breakfast Cost: | 12.50 Per Person |
| Avg. Plated Lunch Cost: | 24.00 Per Person |
| Avg. Buffet Lunch Cost: | 26.00 Per Person |
| Avg. Boxed Lunch Cost: | 15.00 Per Person |
| Avg. Plated Dinner Cost: | 34.00 Per Person |
| Avg. Buffet Dinner Cost: | 36.00 Per Person |
| Morning Break Cost: | 10.00 Per Person |
| Afternoon Break Cost: | 10.00 Per Person |
| Banquet Gallon of Coffee: | 30.00 Per Item |
| Banquet Soda: | 3.00 Per Item |
| Banquet Bottled Water: | 3.00 Per Item |
| Banquet Hosted Bar: | 0.00 Per Person/Per Hour |
| Banquet Reception w Hors d'oeuvres: | 30.00 Per Person (items priced per dozen) |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Bus parking
- Central location
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jogging path
- Laundry facilities
- Licensed bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Voicemail
Airport & Shuttle Information
Richmond International Airport22 miles awayTaxi service around $45.00 for one person
Local Shuttle Info: Complimentary shuttle service within 3 miles of the hotel.
Breakfast Information
Wake up to breakfast served fresh every day. Start your morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, Greek yogurt, and lots more. Pair your breakfast with coffee, milk, juice, or tea. Breakfast is free with your World of Hyatt membership when you book an eligible rate at this Hyatt Place hotel. Not a member? Join as you book to enjoy free breakfast starting with your first stay.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Over 300 complimentary on-site parking spaces.
Internet / WiFI
Free internet access.
About Hyatt Place
- Known as a business and airport hotel with a casual atmosphere
- Spacious guestrooms with luxury bath and skin care amenities
- Free Wi-Fi and remote printing everywhere in the hotel
- Improved Elevated Breakfast complimentary to World of Hyatt Members
- Indulge in some coffee or hit up the Cocktails Bar
- 24/7 Gallery menu and market offers a wide selection of appetizers, soups, salads, sandwiches, sweets at any time of the night or day
- The Gallery is a place where friends and family can gather for social hour
- Forget something? Hyatt Place also has nail polish, a universal cell phone charger, toothpaste, and plenty more that you can purchase, borrow, or simply enjoy at no expense
The Hyatt Place highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Toast - Start your day with delicious breakfast options including avocado toast and pancakes. Located 2 miles from the hotel.
- Lunch: Mellow Mushroom - Savor gourmet pizzas and craft beers in a vibrant atmosphere. Located 5 miles from the hotel.
- Dinner: The Boathouse at Rocketts Landing - Enjoy waterfront dining with a menu featuring fresh seafood and American cuisine. Located 10 miles from the hotel.
- Activity: Lewis Ginter Botanical Garden - Explore stunning gardens, exhibits, and a butterfly conservatory. Located 8 miles from the hotel.
- Breakfast: Early Bird Biscuit Co. & Bakery - Treat yourself to homemade biscuits and pastries. Located 4 miles from the hotel.
- Lunch: Stella's - Experience authentic Greek cuisine in a cozy setting. Located 7 miles from the hotel.
- Dinner: The Daily Kitchen & Bar - Indulge in farm-to-table dishes and creative cocktails. Located 3 miles from the hotel.
- Activity: Virginia Museum of Fine Arts - Discover a diverse collection of art from around the world. Located 6 miles from the hotel.
- Breakfast: Perly's - Delight in Jewish deli classics like bagels and lox. Located 3 miles from the hotel.
- Lunch: L'Opossum - Indulge in French-inspired cuisine with a quirky twist. Located 6 miles from the hotel.
- Dinner: The Roosevelt - Enjoy Southern-inspired dishes made with locally sourced ingredients. Located 5 miles from the hotel.
- Activity: Maymont - Explore a historic estate with beautiful gardens, a mansion, and a nature center. Located 9 miles from the hotel.
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Previously known as:
Hyatt Place Innsbrook Richmond Virginia, Hyatt Place Richmond / Innsbrook, Hyatt Place Innsbrook Richmond
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Meeting Rooms and Banquet Rooms at Hyatt Place Richmond/Innsbrook
Below are the meeting, banquet, conference and event spaces at Hyatt Place Richmond/Innsbrook.
Feel free to use the Hyatt Place Richmond/Innsbrook meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Glen Allen event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Meeting Place 1 & 2 | 46 x 25 x 10 | 1150 | --/-- | -- | 60 | -- | -- | -- | --/-- | -- | -- | -- |
Close This Meeting Place 1 & 2Room Type: General Meeting Room Total Size: 1150 Sq. Mi Dimensions: 46 x 25 x 10 Ft. Floor Level: Ground Level Power Outlets: 5 Columns: 0 Windows: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Meeting Place 2 | 15 x 25 x 9 | 375 | --/-- | -- | 18 | 21 | 18 | 8 | --/-- | 25 | 18 | -- |
Close This Meeting Place 2Room Type: General Meeting Room Total Size: 375 Sq. Mi Dimensions: 15 x 25 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Meeting Place 1 and 2 | 48 x 25 x 9 | 1196 | --/-- | -- | 70 | 50 | 45 | 24 | --/-- | 90 | 40 | -- |
Close This Meeting Place 1 and 2Room Type: General Meeting Room Total Size: 1196 Sq. Mi Dimensions: 48 x 25 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Meeting Place 1 | 32 x 25 x 9 | 825 | --/-- | -- | 40 | 33 | 27 | 16 | --/-- | 70 | 75 | -- |
Close This Meeting Place 1Room Type: General Meeting Room Total Size: 825 Sq. Mi Dimensions: 32 x 25 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Glen Allen Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hyatt Place Richmond / Innsbrook
What time is check in?
Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hyatt Place Richmond / Innsbrook have?
There are 124 sleeping rooms in the hotel.
Is there any meeting space at Hyatt Place Richmond / Innsbrook?
Yes, they have 2 meeting rooms that can support various table layouts.
What kind of breakfast is at Hyatt Place Richmond / Innsbrook?
Wake up to breakfast served fresh every day. Start your morning with cage-free eggs, steel-cut oatmeal, whole fruit, all-natural bacon and sausage, Greek yogurt, and lots more. Pair your breakfast with coffee, milk, juice, or tea. Breakfast is free with your World of Hyatt membership when you book an eligible rate at this Hyatt Place hotel. Not a member? Join as you book to enjoy free breakfast starting with your first stay.
What parking is available at Hyatt Place Richmond / Innsbrook?
Over 300 complimentary on-site parking spaces.
How much does internet cost?
Free internet access.
Can I get a AAA rate at Hyatt Place Richmond / Innsbrook?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate Hf Double Sofa Bed Hyatt Grand Bed Cozy Corner Sofa Sleeper
Can I get a Senior or AARP rate at Hyatt Place Richmond / Innsbrook?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Hyatt Place Richmond / Innsbrook?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hyatt Place Richmond / Innsbrook?
Yes, there is a pool on-site at the property. Seasonal Outdoor pool.
Can I get a group rate at Hyatt Place Richmond / Innsbrook?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 25.3%.
Testimonials:
"A great all around service. I will tell all my friends that are getting married in the near future about the great experience I've had." B.P. - Denver, CO
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