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Very Good
4.5/5
Based on 303 guest reviews
- Our hotel comes with an outdoor pool
- Fitness / Gym is on-site
- 237 rooms in hotel
- Hotel has 5 floors
- Hotel has 35 suites
- Check-in time: 3:00
- Group friendly rating of 10.0/10
- 10 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Viejas Outlet Center - High end shopping at low prices! Bowling Center! Entertainment! Dining! Gaming!
Map and Points of Interest Near Viejas Casino & Willows Hotel
Verified Reviews of Viejas Casino & Willows Hotel
Below are the verified reviews from guests that we have booked recently:
"The staff were so attentive!"
Overall Score5.0/ 5
WE loved our stay at your hotel! Best customer service ever!
Carol C. (Individual traveler, booked 1 room), from 
01-Oct-2024
Verified Review, stayed from Sat Sep 28 to Sun Sep 29 2024 at a $213.16 average nightly rate.
Property Description
Viejas Casino & Resort is a 2015 recipient of the prestigious AAA Four Diamond Award. Given the rigorous criteria involved in earning this designation, it's not a surprise that only 5.4 percent of the 28,000 approved lodgings made this year Four Diamond list. According to AAA, Four Diamond properties must be:
• Upscale in all areas. Progressively more refined and stylish.
• Physical attributes reflect enhanced quality throughout.
• Fundamental hallmarks include extensive amenities and a
• High degree of hospitality, service and attention to detail.
• Bustling with 12 lanes, a great all-American menu, and Galactic Bowl on Friday and Saturday nights, Viejas Bowl caters to novice and expert bowlers alike. Enjoy a wide selection of beer, sodas, and snacks while surrounded by HDTVs to make Viejas Bowl an excellent place for playing, watching, or just hanging out.
• The Premier San Diego Shopping Experience. Viejas Outlets features dozens of America's most popular names in retail, including Coach, The Gap, Nike, Guess, Charlotte Russe, and The Levi Store. Conveniently located across the street from the Casino, Viejas Outlets offers high-end brand shopping at discount prices. With stone-paved pathways, an interactive fountain, waterfalls, streams, and picturesque landscapes, you'll enjoy convenient dining options, state-of-the-art Bingo, Native Dreams Day Spa, Viejas Bowl, Fun Zone Arcade, California Welcome Center, and seasonal entertainment.
• Our full service Aveda salon and spa features Paul Mitchell and Moroccan oil products. The talented staff of professionals eagerly welcomes individual and special group appointments.
• Recipient of the prestigious AAA Four Diamond Award, the Grove Steakhouse is truly a cut above. Serving gourmet selections such as Wagyu New York steak, whole Maine lobster, and bone-in rib eye--- along with select varietal wines from around the world, delicious desserts, and more. All served in a plush and sophisticated atmosphere.
Details / Other Expenses
| Check In: | 3:00 |
| Check Out: | 12:00 |
| Year of Last Renovation: | 2015 |
| Floors: | 5 |
| Rooms: | 237 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 237 |
| Handicap Rooms: | 10 |
| Suites: | 35 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 10 View Spaces |
| Meeting Space: | sq. feet |
| Banquet Space: | Holds people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 24hrs |
| Pool Info: Seasonal Outdoor poll open from March through October! Whirlpool open Year Round! |
|
Policies / Expenses
| Cancellation: Individual cancellation is 24hrs. Please see us for group policies. |
|
| Nightly Parking: | 0 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 12.50% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Occupancy Tax: | 12.50% |
| Food and Beverage Tax: | 8.00% |
| Audio Visual Tax: | 8.00% |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 10.00 Per Item |
| Gym Fee: | 0.00 Per Day |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Bus parking
- Central location
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- DVD Player
- Electric Car Charging Station
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Games room
- Garage
- Hairdryer available
- Hair dresser
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Jacuzzi
- Jogging path
- Licensed bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private car parking
- Private garden grounds
- Quiet location
- Radio in room
- 24 hours room service
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shop
- Shower
- Shows or evening entertainment
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- TV room
- Valet Parking
- Voicemail
- Restaurant
- Laundry valet service
- Movies in room
- Ironing facilities
Airport & Shuttle Information
San Diego International - 30 miles Shuttle service available!
Local Shuttle Info: 24hr huttle service available
Breakfast Information
Buffet, Sit down, Cafe and more! $10-$25
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Internet / WiFI
Complementary Wi-Fi
Suggested AI Generated Itinerary
- Breakfast: Cafe 500 - Start your day with a hearty breakfast at this cozy cafe located 0.1 miles from the hotel.
- Lunch: The Buffet at Viejas - Indulge in a variety of cuisines at this buffet-style restaurant located within the hotel.
- Dinner: The Grove Steakhouse - Enjoy a delicious steak dinner at this upscale restaurant located 0.2 miles from the hotel.
- Activity: Viejas Casino - Try your luck at the casino and enjoy live entertainment, located within the hotel.
- Breakfast: The Pancake House - Treat yourself to fluffy pancakes and other breakfast favorites at this nearby restaurant located 0.3 miles from the hotel.
- Lunch: Descanso Junction Restaurant - Enjoy American comfort food and scenic views at this rustic restaurant located 8 miles from the hotel.
- Dinner: Alpine Beer Company - Savor craft beers and delicious pub food at this local brewery located 1.5 miles from the hotel.
- Activity: Cleveland National Forest - Explore the beautiful hiking trails and nature spots in this nearby national forest, located 10 miles from the hotel.
- Breakfast: The Alpine Tavern & Grill - Start your day with a hearty breakfast and enjoy the cozy atmosphere of this local tavern located 0.5 miles from the hotel.
- Lunch: The Mediterraneo - Delight in Mediterranean dishes and fresh seafood at this elegant restaurant located 3 miles from the hotel.
- Dinner: The Oaks Bar & Grill - Dine on delicious American cuisine and enjoy live music at this restaurant located 2 miles from the hotel.
- Activity: Viejas Outlet Center - Shop for designer brands and enjoy discounted prices at this nearby outlet mall, located 1 mile from the hotel.
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Meeting Rooms and Banquet Rooms at Viejas Casino & Willows Hotel
Below are the meeting, banquet, conference and event spaces at Viejas Casino & Willows Hotel.
Feel free to use the Viejas Casino & Willows Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Alpine event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) |
Size (sqft.) |
Banquet 5'/6'  |
Crescent |
Classroom |
Hollow Square  |
U-Shape |
Boardroom |
Convention 8'/10'  |
Theater |
Reception |
Regist. Desk  |
| Oak Ballroom | 89 x 123 x 19 | 10947 | 920/920 | 585 | 751 | -- | 311 | 150 | 68/54 | 1200 | 1088 | -- |
|
Close This
Oak Ballroom
Ballroom is divisable into three sections.
Room Type:
Ballroom
Total Size:
10947 Sq. Mi
Dimensions:
89 x 123 x 19 Ft.
Floor Level:
3
Power Outlets:
25+
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Oak Ballroom | 123 x 89 x 19 | 10880 | --/700 | 315 | 751 | 172 | 100 | -- | 54/-- | 1564 | 1088 | -- |
|
Close This
Oak Ballroom
The Oak Ballroom is the Grande Dame of the Viejas Event Center. With seating capacity for up to 1,200 attendees, it’s the ideal setting for large scale special events. Plus, the Oak Ballroom can be readily divided into three separate meeting spaces to accommodate up to 400 attendees in each room.The outdoor terrace and patio area allows for your event to extend outside and enjoy open-air space.This palatial and elegant Pre-Function space is perfect for attendees to gather and socialize before and after meeting events.
Room Type:
Ballroom
Total Size:
10880 Sq. Mi
Dimensions:
123 x 89 x 19 Ft.
Floor Level:
3
Power Outlets:
18
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Oak Ballroom A | 40 x 89 x 19 | 3560 | --/210 | 70 | 204 | 92 | 57 | -- | 18/-- | 368 | 356 | -- |
|
Close This
Oak Ballroom A
The Oak Ballroom is the Grande Dame of the Viejas Event Center. The Oak Ballroom A can accommodate up to 400 attendees in each room.
Room Type:
Ballroom Section
Total Size:
3560 Sq. Mi
Dimensions:
40 x 89 x 19 Ft.
Floor Level:
3
Power Outlets:
8
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Oak Pre-function | 75 x 34 x 19 | 2550 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 280 | -- |
|
Close This
Oak Pre-function
Room Type:
Foyer
Total Size:
2550 Sq. Mi
Dimensions:
75 x 34 x 19 Ft.
Floor Level:
3
Power Outlets:
25+
Columns:
0
Windows:
10
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Oak A | 89 x 40 x 19 | 3560 | 140/170 | 205 | 252 | 85 | 102 | 50 | 22/18 | 432 | 356 | -- |
|
Close This
Oak A
Room Type:
Ballroom Section
Total Size:
3560 Sq. Mi
Dimensions:
89 x 40 x 19 Ft.
Floor Level:
3
Power Outlets:
25+
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Oak Ballroom B | 42 x 89 x 19 | 3740 | --/210 | 70 | 204 | 92 | 57 | -- | 19/-- | 368 | 356 | -- |
|
Close This
Oak Ballroom B
Room Type:
Ballroom Section
Total Size:
3740 Sq. Mi
Dimensions:
42 x 89 x 19 Ft.
Floor Level:
3
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Oak B | 89 x 42 x 19 | 3738 | 311/311 | 218 | 156 | 90 | 107 | 50 | 23/19 | 415 | 374 | 374 |
|
Close This
Oak B
Room Type:
Ballroom Section
Total Size:
3738 Sq. Mi
Dimensions:
89 x 42 x 19 Ft.
Floor Level:
3
Power Outlets:
25+
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Oak C | 89 x 40 x 19 | 3560 | 296/296 | 207 | 148 | 85 | 102 | 85 | 22/18 | 395 | 356 | -- |
|
Close This
Oak C
Room Type:
Ballroom Section
Total Size:
3560 Sq. Mi
Dimensions:
89 x 40 x 19 Ft.
Floor Level:
3
Power Outlets:
25+
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Sycamore | 52 x 30 x 12 | 1560 | 130/130 | 91 | 65 | 20 | 20 | 37 | --/-- | 173 | 156 | -- |
|
Close This
Sycamore
Room Type:
General Meeting Room
Total Size:
1560 Sq. Mi
Dimensions:
52 x 30 x 12 Ft.
Floor Level:
Ground Level
Power Outlets:
10
Columns:
0
Windows:
6
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Willow Room | 54 x 30 x 12 | 1620 | 135/135 | 94 | 67 | 39 | 46 | 39 | --/-- | 180 | 162 | -- |
|
Close This
Willow Room
Room Type:
General Meeting Room
Total Size:
1620 Sq. Mi
Dimensions:
54 x 30 x 12 Ft.
Floor Level:
Power Outlets:
10
Columns:
0
Windows:
6
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Amenities Available
|
||||||||||||
Planning an Event? Alpine Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Viejas Casino & Willows Hotel
What time is check in?
Check in time is 3:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Viejas Casino & Willows Hotel have?
There are 237 rooms in the property.
Is there any meeting space at Viejas Casino & Willows Hotel?
Yes, they have 10 meeting rooms that can support various table layouts.
What kind of breakfast is at Viejas Casino & Willows Hotel?
Buffet, Sit down, Cafe and more! $10-$25
How much does internet cost?
Complementary Wi-Fi
Can I get a AAA rate at Viejas Casino & Willows Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Viejas Casino & Willows Hotel?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Viejas Casino & Willows Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Viejas Casino & Willows Hotel?
Yes, there is a pool on-site at the property. Seasonal Outdoor poll open from March through October! Whirlpool open Year Round!.
Testimonials:
"When people provide customer friendly service in today’s world, it should be applauded! So many businesses have taken almost and adversarial attitude towards the customer, in other words, they over compensate for a consumer not following through. As a business, it is my understanding, that the business should always follow through and do as they promise! Loyalty between consumers and businesses should remain alive, profit above service is a bad plan and will cost the business in the long run!" R.F. - Denver, CO
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