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Very good
4.0/5
Based on 2272 guest reviews
- We have an indoor pool ready for use
- Free breakfast available
- Fitness center on property
- 144 sleeping rooms in hotel
- Hotel has 21 floors
- Check in: 2.00 PM
- Hotel has a green policy
- Group score of 8.6/10
Standard prices by room type for the next 60 days
Local attractions
- Galaxy Mall and convention center - East Coast Mall and Food Center - Atlantis Land Waterpark Kenjeran & Recreation center - Suramadu Bridge
Map of Oakwood Hotel & Residence Surabaya
Property description
Set in the heart of east Surabaya, Oakwood Hotel & Residence Surabaya combines elegance and homely comforts in a family-centered environment. The ease of access to premium shopping mall, array of dining and entertainment will provides guest every needs.
Green sustainability
Yes, we are using non plastic bottle for mineral water in our Food & Beverage Outlet
Details / Other expenses
| Check-in: | 2.00 PM |
| Check-out: | 12:00 PM |
| Year of last renovation: | 2019 |
| Floors: | 21 |
| Rooms: | 144 |
| Corridors: | Both interior and exterior hallways |
| Non-smoking rooms: | 144 |
| Rooms with disabled access: | 1 |
| Rooms with one bed: | 18 |
| Rooms with two beds: | 126 |
| Room windows: | Windows don't open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 1 View spaces |
| Meeting space: | 6136 sq. feet |
| Event space: | Holds 450 people |
| Dist. to food/bars: | On-site |
| Dist. to a 24hr restaurant: | On-site |
| Dist. to the nearest gym: | On-site |
| Lounge/Bar hours: | 10 AM - 10 PM |
| Pool Info: Pool Open 24 hours but accompany with guard from 06.00 AM - 09. 00 PM. Swimming Pool is Indoor with Open Air View. Free from Rain but available for sunshine | |
| Ownership: | PT. MNC Land Surabaya |
Policies / Expenses
| Cancellation: For cancellation made with prior notice, no fees required:- Short Stay < 30 days: 72 hours prior to date of arrival- Long Stay >= 30 days: 14 days prior to date of arrival For cancellation made after notice period, the following cancellation fees wi | |
| Nightly parking: | 0 |
| Typical group deposit: | 50% |
| Total taxes: | 21.00% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
| City Tax: | 11.00% |
| GST: General Sales Tax: | 10.00 GST % |
| Avg. Buffet Breakfast Cost: | 151250.00 Per Person (additional breakfast/pax) |
Amenities / Features
- Air conditioning
- Baggage storage facilities
- Breakfast in room
- Car rental
- Charge for early check out
- Clothes drying
- Complimentary breakfast
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Diners Club
- Dinner available
- Electric Car Charging Station
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fitness and health center
- Garage
- Generator for sleeping rooms
- Generator for public spaces
- Grocery service
- Hairdryer available
- Handicap accessible
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Laundry valet service
- Licensed bar
- Mini bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Private bathroom in room
- Private car parking
- Quiet location
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Spa
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: The Movie Channel
- TV Channel: Fox Sports
- TV Channel: Disney Channel
- TV Channel: Discovery Channel
- TV Channel: Nickelodeon
- TV room
- Valet Parking
Airport & shuttle information
Juanda International Airport
Local shuttle info: Airpot Shuttle available with additional fee
Breakfast information
Breakfast is included with the room package,additional package breakfast is IDR 151.250 nett/pax. Breakfast is buffet style
Pet friendly?
Sorry but pets are not allowed.
Parking information
Indoor parking is complimentary for staying guest, Valet service is available with additional charge
Internet/Wi-Fi
Wi-Fi in complimentary in the Room and Hotel Public Area
Similar hotels close by
Meeting rooms and event rooms at Oakwood Hotel & Residence Surabaya
Below are the meeting, conference and event spaces at Oakwood Hotel & Residence Surabaya.
Feel free to use the Oakwood Hotel & Residence Surabaya meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Surabaya event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.
| Meeting room name | L x W x H (Metres) | Size (sqm) | Event 5'/6  | Crescent | Classroom | Hollow Square  | U-shape | Boardroom | Convention 8'/10'  | Theatre | Reception | Regist. desk  |
| Grand East Ballroom | 60 x 9 x 3 | 570 | 300/280 | 200 | 200 | 120 | 60 | -- | --/300 | 400 | 500 | 6 |
Close this Grand East BallroomGrand East Ballroom can be use and divided to three section ballroom with free Wifi , complete with set up sound system, notes, candies , screen for meeting purposes. Using daylight windows and also handmade Ballroom carpet. Room type: Ballroom Total size: 6135.4 Sq. Miles Dimensions: 60 x 9 x 3 M Floor level: 5 Power outlets: 9 Columns: 0 Windows: 10 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
 | ||||||||||||
Planning an event? Surabaya Hotel RFP request for proposal | Find meeting space | Meeting space calculator
FAQs about Oakwood Hotel & Residence Surabaya
What time is check in?
Check in time is 2.00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Oakwood Hotel & Residence Surabaya have?
There are 144 sleeping rooms in the hotel.
Is there any meeting space at Oakwood Hotel & Residence Surabaya?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Oakwood Hotel & Residence Surabaya?
Breakfast is included with the room package,additional package breakfast is IDR 151.250 nett/pax. Breakfast is buffet style
What parking is available at Oakwood Hotel & Residence Surabaya?
Indoor parking is complimentary for staying guest, Valet service is available with additional charge
How much does internet cost?
Wi-Fi in complimentary in the Room and Hotel Public Area
Is there a gym at Oakwood Hotel & Residence Surabaya?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Oakwood Hotel & Residence Surabaya?
Yes, there is a pool on-site at the property. Pool Open 24 hours but accompany with guard from 06.00 AM - 09. 00 PM. Swimming Pool is Indoor with Open Air View. Free from Rain but available for sunshine.
Testimonials:
"My experience was great and the responses back from the various hotels were prompt. Using your site saved me the time it would have taken me to contact all of the Vegas hotels, one by one." C.D. - Detroit, MI
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