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Very Good
4.0/5
Based on 6025 guest reviews
- We have an outdoor pool ready for use
- Free breakfast
- Shuttle to airport available
- Fitness / Gym is on-site
- 383 rooms in hotel
- Check-out time: 12:00
- Group booking rating of 9.0/10
- 12 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Golf courses, Museums, Malls, Zoo
Map of Shangri-La Surabaya
Property Description
As Surabaya wakes to a new day, you gear up for a new adventure from the charming and enchanting Shangri-La Hotel, Surabaya.
As the only true luxury hotel in Surabaya, the warm Indonesian hospitality embraces you as soon as you enter the hotel. The lush greenery and excellent weather promise exciting rounds on the sprawling golf courses.
It's now time for a relaxing massage to soothe those tired muscles. At the spa, the scents of traditional Indonesian oils suffuse your senses, lulling all aches away.
Back in your room at the exclusive Horizon Club floor, the anticipation of exploring the city below tugs at you. This is the confluence of history, where the Indonesian nationalist movement began. Today, it is an urbane cosmopolitan city. It has a Chinatown, swanky malls, and even the first Indonesian mosque built in Chinese-style architecture.
You can't cover everything in one day. But there's no need to hurry, for time is on your side.
Night falls. With seven restaurants and bars, the choices at your disposal pose a challenge. Antipasti, hotpot and noodles, and Teppanyaki ice-cream tempt you at Jamoo restaurant. Your feet take you towards Shang Palace. Soon, fine Chinese cuisine delights your palate.
Under the canopy of a darkened sky, you slip between the luxurious sheets of your bed. This is bliss, right here, at Shangri-La Hotel, Surabaya.
Details / Other Expenses
| Check In: | 14:00 |
| Check Out: | 12:00 |
| Year of Last Renovation: | 2012 |
| Floors: | 17 |
| Rooms: | 383 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 270 |
| Handicap Rooms: | |
| Suites: | 12 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 12 View Spaces |
| Meeting Space: | 23510 sq. feet |
| Banquet Space: | Holds 1000 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 6pm - 12pm |
Policies / Expenses
| Cancellation: Individual: 1 day prior Group: 30 - 14 prior to arrival day |
|
| Typical Group Deposit: | 50% |
| Total Taxes: | 21.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 21.00% |
| Avg. Buffet Breakfast Cost: | 19.00 Per Person |
| Avg. Buffet Lunch Cost: | 30.00 Per Person |
| Avg. Boxed Lunch Cost: | 25.00 Per Person |
| Avg. Plated Dinner Cost: | 60.00 Per Person |
| Avg. Buffet Dinner Cost: | 40.00 Per Person |
| Morning Break Cost: | 25.00 Per Person |
| Afternoon Break Cost: | 25.00 Per Person |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- Baggage storage facilities
- Car rental
- Child facilities
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Currency exchange
- Dinner available
- DVD Player
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Hair dresser
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Licensed bar
- Mini bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Refrigerator
- Restaurant
- 24 hours room service
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shop
- Shower
- Shows or evening entertainment
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Tennis court
Airport & Shuttle Information
Juanda International Airport, 7km, Shutte chargeable at IDR 310,000 Nett / car / way
Airport Shuttle? Yes! There is an airport shuttle.Pet Friendly?
Sorry, pets are not allowed.
Suggested AI Generated Itinerary
- Breakfast: Rawon Setan - Traditional East Javanese beef black soup, known for its rich flavor and spiciness - 2.5 km from Shangri-La Surabaya
- Lunch: Boncafe Steak & Ice Cream - Offers a variety of Western and Indonesian dishes with a focus on steaks and homemade ice cream - 1 km from Shangri-La Surabaya
- Dinner: Layar Seafood - Famous for its fresh seafood dishes in a lively atmosphere - 4 km from Shangri-La Surabaya
- Activity: House of Sampoerna - A museum and art gallery in a preserved Dutch colonial-style compound, showcasing the history of tobacco in Indonesia and the Sampoerna family - 10 km from Shangri-La Surabaya
Day 1
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Meeting Rooms and Banquet Rooms at Shangri-La Surabaya
Below are the meeting, banquet, conference and event spaces at Shangri-La Surabaya.
Feel free to use the Shangri-La Surabaya meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Surabaya event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Meters) |
Size (sqm.) |
Banquet 5'/6'  |
Crescent |
Classroom |
Hollow Square  |
U-Shape |
Boardroom |
Convention 8'/10'  |
Theater |
Reception |
Regist. Desk  |
| Kalimantan Room | 10 x 8 x 3 | 84 | 30/-- | 30 | 30 | 25 | 25 | 25 | --/-- | 60 | 40 | 25 |
|
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Kalimantan Room
Kalimantan room is suitable for private meetings up to 25 person. The foyer is facing to the spacious Lobby area and pool.
Room Type:
General Meeting Room
Total Size:
904.2 Sq. Mi
Dimensions:
10 x 8 x 3 M.
Floor Level:
3
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
Half Day Rental:
$600.00 USD
Full Day Rental:
$800.00 USD
Evening Rental:
$800.00 USD
24 Hr. Hold Rental:
$1200.00 USD
|
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| Nirwana Room | 25 x 7 x 3 | 187 | 70/70 | 70 | 80 | 45 | 40 | 45 | --/-- | 180 | 120 | 70 |
|
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Nirwana Room
Nirwana has spacious foyer, suitable for breakout rooms. It can be divided into 3 section by full partition (Nirwana 1, Nirwana 2, Nirwana 3)
Room Type:
General Meeting Room
Total Size:
2012.9 Sq. Mi
Dimensions:
25 x 7 x 3 M.
Floor Level:
2
Power Outlets:
6
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
Half Day Rental:
$1700.00 USD
Full Day Rental:
$2300.00 USD
Evening Rental:
$2300.00 USD
24 Hr. Hold Rental:
$3500.00 USD
|
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| Pelangi | 23 x 13 x 3 | 310 | 120/120 | 120 | 180 | 70 | 70 | 7 | --/-- | 240 | 210 | 70 |
|
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Pelangi
Small Ballroom, located at the lobby level. Suitable for meeting rooms or reception for up to 100 persons.
Room Type:
General Meeting Room
Total Size:
3336.8 Sq. Mi
Dimensions:
23 x 13 x 3 M.
Floor Level:
2
Power Outlets:
0
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
Half Day Rental:
$2300.00 USD
Full Day Rental:
$3500.00 USD
Evening Rental:
$3500.00 USD
24 Hr. Hold Rental:
$5000.00 USD
|
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| Grand ballroom | 53 x 30 x 6 | 1603 | 800/800 | 800 | 890 | 700 | 700 | 700 | --/-- | 1800 | 1900 | -- |
|
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Grand ballroom
Grand Ballroom can be divided into 3 section: Ballroom A, Ballroom B, Ballroom C
The Ballroom is the only pillarless Ballroom in town. It has wide parking area and spacious foyer.
Room Type:
Ballroom
Total Size:
17254.5 Sq. Mi
Dimensions:
53 x 30 x 6 M.
Floor Level:
Power Outlets:
12
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
Full Day Rental:
$23000.00 USD
Evening Rental:
$23000.00 USD
   
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| Ballroom A | 30 x 16 x 6 | 480 | 150/200 | 150 | 270 | 130 | 130 | 130 | --/-- | 550 | 400 | -- |
|
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Ballroom A
1/3 of the grand ballroom
Room Type:
Ballroom Section
Total Size:
5166.7 Sq. Mi
Dimensions:
30 x 16 x 6 M.
Floor Level:
1
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
Half Day Rental:
$8000.00 USD
Full Day Rental:
$8000.00 USD
Evening Rental:
$8000.00 USD
|
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Planning an Event? Surabaya Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Shangri La Surabaya
What time is check in?
Check in time is 14:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Shangri La Surabaya have?
There are 383 rooms in the property.
Is there any meeting space at Shangri La Surabaya?
Yes, they have 12 meeting rooms that can support various table layouts.
Can I get a AAA rate at Shangri La Surabaya?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Shangri La Surabaya?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Shangri La Surabaya?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Shangri La Surabaya?
Yes, there is a pool on-site at the property..
Testimonials:
"Your service is a wonderful find. I will certainly use it again and recommend to others. What makes it even better are the people you actually work with at the property that make it so much more worthwhile. Your service saved me many hours of work and frustration." M.H. - Atlanta, GA
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