Previous Next
AI Disclaimer
This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.
Check availability
Average
3.5/5
Based on 701 guest reviews
- Outdoor pool at hotel
- Comp. Breakfast
- 52 rooms in property
- 7 floors in property
- 18 suites in property
- Check-in: 03:00
- Group score of 5.5/10
Standard prices by room type for the next 60 days
Room Types
Check Rates2 Queen Beds River View Balcony Microwave and Refrigerator High Speed Internet Accessible Hairdryer
Non-Smoking
Check Rates2 Queen Beds Rivvw Balcon Microfridge High Speed Hair Full Breakfast Free Breakfast
Non-Smoking
Local Attractions
Ober Gatlinburg Ski Resort, Ripley's Aquarium, Ripley's Haunted Adventure, Gatlinburg Convention Center, Shopping, Dining and much more!
Landmarks and Location of SureStay Plus by Best Western Gatlinburg
Verified Reviews of SureStay Plus Hotel by Best Western Gatlinburg
Below are the verified reviews from guests that we have booked recently: "Very Good Hotel"
Overall Score4.0/ 5
Very good hotel.
John H. (Individual traveler, booked 1 room), from 
28-Jun-2023 Verified Review, stayed from Mon Jun 26 to Thu Jun 29 2023 at a $118.15 average nightly rate. 
Property Description
The SureStay Plus Hotel by Best Western Gatlinburg features views of the river in Gatlinburg. The property is located within 5 minutes walking from Downtown Gatlinburg and we are just 6 miles from Pigeon Forge.Each rooms has a shared balcony, a flat-screen TV, a microwave, a refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer.A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guests convenience.The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.
Details / Other Expenses
| Check In: | 03:00 |
| Check Out: | 11:00 |
| Year of Last Renovation: | 2017 |
| Floors: | 7 |
| Rooms: | 52 |
| Corridors: | All Rooms Have Exterior Hallways |
| Non Smoking Rooms: | 52 |
| Handicap Rooms: | 2 |
| Rooms with 2 Beds: | 29 |
| Suites: | 18 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| FEMA Approved: | Yes |
| Pool Info: Seasonal outdoor poolHours 8 am to 10 pm | |
Policies / Expenses
| Cancellation: 45 days prior to arrival for the entire group / 72 hours prior to arrival for individuals not to exceed 5% of the original room block. | |
| Nightly Parking: | 0.00 |
| Typical Group Deposit: | 25% of total stay |
| Total Taxes: | 12.75% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Occupancy Tax: | 9.00% |
| City Tax: | 3.75% |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Complimentary breakfast
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Elevator
- Fax available
- Hairdryer available
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Microwave in room
- Non-smoking rooms
- Office or business center
- Refrigerator
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
Airport & Shuttle Information
McGee Tyson Airport. Approx. 1hour and 20 minutes away.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Free breakfast. Consists of cereals, oatmeal, bagels, pastries, scrambled eggs, sausage, biscuits, gravy, yogurt, make your own waffles, fruit, coffee and juices.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
No charge for parking. No bus parking available.
Internet / WiFI
Free WIFI
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Crockett's Breakfast Camp - Start your day with a hearty breakfast at this rustic-themed restaurant located 1 mile from the hotel.
- Lunch: Pancake Pantry - Indulge in a variety of pancakes and other breakfast favorites at this iconic eatery located 0.8 miles from the hotel.
- Dinner: The Peddler Steakhouse - Enjoy a delicious steak dinner at this popular restaurant located 0.5 miles from the hotel.
- Activity: Ripley's Aquarium of the Smokies - Explore the fascinating underwater world at this popular aquarium located 1.2 miles from the hotel.
- Breakfast: Log Cabin Pancake House - Enjoy a delicious breakfast at this cozy pancake house located 0.9 miles from the hotel.
- Lunch: Smoky Mountain Brewery - Grab a bite to eat and enjoy a craft beer at this lively brewery located 0.6 miles from the hotel.
- Dinner: The Alamo Steakhouse - Savor a mouthwatering steak dinner at this rustic steakhouse located 0.7 miles from the hotel.
- Activity: Gatlinburg SkyLift Park - Take a scenic ride on the SkyLift and enjoy breathtaking views of the Smoky Mountains. The park is located 0.4 miles from the hotel.
- Breakfast: Flapjack's Pancake Cabin - Start your day with a delicious breakfast at this cozy cabin-themed restaurant located 0.7 miles from the hotel.
- Lunch: Bennett's Pit Bar-B-Que - Enjoy mouthwatering BBQ dishes at this popular restaurant located 0.5 miles from the hotel.
- Dinner: The Park Grill - Delight in a delectable dinner at this upscale restaurant known for its grilled specialties. It is located 0.9 miles from the hotel.
- Activity: Great Smoky Mountains National Park - Explore the stunning natural beauty of the Smoky Mountains with various hiking trails and scenic drives. The park entrance is located 2.5 miles from the hotel.
Day 1
Day 2
Day 3
Previously known as:
Family Inns of America Gatlinburg, Travelodge Inn & Suites
Similar hotels close by
FAQs about SureStay Plus Hotel by Best Western Gatlinburg
What time is check in?
Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does SureStay Plus Hotel by Best Western Gatlinburg have?
There are 52 rooms in the property.
What kind of breakfast is at SureStay Plus Hotel by Best Western Gatlinburg?
Free breakfast. Consists of cereals, oatmeal, bagels, pastries, scrambled eggs, sausage, biscuits, gravy, yogurt, make your own waffles, fruit, coffee and juices.
What parking is available at SureStay Plus Hotel by Best Western Gatlinburg?
No charge for parking. No bus parking available.
How much does internet cost?
Free WIFI
Can I get a AAA rate at SureStay Plus Hotel by Best Western Gatlinburg?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 2 Queen Beds Full Breakfast Free WiFi Water View Balcony Microwave, Refrigerator
Can I get a Senior or AARP rate at SureStay Plus Hotel by Best Western Gatlinburg?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Full Breakfast Free WiFi Water View Balcony
Is there a pool at SureStay Plus Hotel by Best Western Gatlinburg?
Yes, there is a pool on-site at the property. Seasonal outdoor poolHours 8 am to 10 pm.
Testimonials:
"It was great. We had searched for rooms on our own and were unsuccessful. Thank you for a spectacular service!" H.B. - Long Island, NY
Find Out More Check Rates
Find Out More Check Rates