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Very Good
4.0/5
Based on 1385 guest reviews
- Includes an outdoor swimming pool
- The Avg. Group Discount is 2.6%!
- Gym / Fitness Center Available
- 393 sleeping rooms in hotel
- 25 floors in hotel
- 40 suites in hotel
- Check in: 3:00pm
- Hotel has a green policy
- Group score of 7.4/10
- 7 meeting rooms in property
Standard prices by room type for the next 60 days
Local Attractions
* Hanoi - Ranked Top 10 destinations in the world to visit, voted by TripAdvisor users 2016 * Capital city with 1000 years of history * Ca Tru: UNESCO Cultural Heritage, the ancient & traditional Vietnamese chamber music * Traffic: Crossing the street is an adventure with thousands of cars, taxi's, buses, mopeds, cyclos and people! * Water puppetry: A must show in Hanoi. Water puppets are used to tell famous Vietnamese stories * Houses in Hanoi are super narrow & long because of the high price of land
Map of Sheraton Hanoi West
Property Description
Vietnam's first Crowne Plaza is situated in Hanoi's newest business district. Crowne Plaza West Hanoi, the lynchpin of a commercial and residential complex, only minutes away from the National Convention Center and National Stadium, 30 minutes drive to Noi Bai International Airport.Crowne Plaza West Hanoi offers a selection of premium accommodation with 393 guest rooms, including 40 luxurious suites. You can take full advantage of our amenities in your spacious, modern room: easily accessible power points throughout, free wifi to always keep you connected and large bathroom with separate shower and bath. With our Sleep Advantage program, you can drift off to sleep on you premium quality sheets with the help of your in-room aromatherapy kit. Our Suites and Club rooms have access to the Club lounge where you can enjoy light snack, afternoon tea and evening cocktails.A dedicated meeting floor, offering a selection of indoor venues with natural daylight and creative outdoor options. Our Meeting Success program comprising of a comprehensive range of meeting products and services will help you make the most our of your event. Our professional Crowne Meeting's team also offers responsive, seamless solutions from start to finish.
Green Sustainability
Green Engage Program
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2011 |
| Floors: | 25 |
| Rooms: | 393 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 112 |
| Handicap Rooms: | 2 |
| Rooms with 1 Bed: | 273 |
| Rooms with 2 Beds: | 120 |
| Suites: | 40 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 7 View Spaces |
| Meeting Space: | 8895 sq. feet |
| Banquet Space: | Holds 360 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 6:00am - 11:00pm |
| Pool Info: Start at 6:00am to 10:30pm, our swimming pool will boost your energy with a refreshing dip in our outdoor pool. | |
| Ownership: | The Branch of Tran Hong Quan Trading Co., Ltd |
Policies / Expenses
| Cancellation: * Individual: No fee apply for cancellation before 24 hours upon arrival.* Group: No fee apply for cancellation before 30 days upon arrival. | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 70% |
| Total Taxes: | 15.50% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 0.00% (NA) |
| Occupancy Tax: | 0.00% (NA) |
| City Tax: | 0.00% (NA) |
| Country Tax: | 0.00% (NA) |
| VAT: Value Added Tax: | 10.00% |
| GST: Goods and Services Tax: | 0.00 GST % (NA) |
| PST: Provincial Sales Tax: | 0.00 PST % (NA) |
| Food and Beverage Tax: | 10.00% (VAT) |
| Audio Visual Tax: | 10.00% (NA) |
| Other Tax: | 0.00% (NA) |
| Resort/Hotel Fee: | 0.00 Per Night (NA) |
| Parking Fee: | 0.00 Per Night (NA) |
| Cleaning Fee: | 0.00 Per Night (NA) |
| Porterage Fee: | 0.00 Per Item (NA) |
| Gym Fee: | 0.00 Per Day (NA) |
| Spa Fee: | 50.00 Per Person/Per Hour (Base on selected options) |
| Shipping Handling Fee: | 0.00 Per Item (NA) |
| Additional Person Fee: | 20.00 Per Person (Breakfast added) |
| Rooms Wireless Internet Fee: | 0.00 Per Day (Complimentary) |
| Rooms Wired Internet Fee: | 0.00 Per Day (Complimentary) |
| Meeting Wireless Internet Fee: | 0.00 Per Day (Inclusive) |
| Meeting Wired Internet Fee: | 0.00 Per Day (Inclusive) |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Additional Room Fees: | 120.00 Per Night |
| Food and Beverage Service Charge: | 5.00% |
| Audio Visual Service Charge: | 5.00% |
| Banquet Labor Fees: | 0.00 Per Hour |
| Banquet Bartender Fees: | 0.00 Per Hour |
| Chef Attendant Fees: | 0.00 Per Night |
| Avg. Continental Breakfast Cost: | 18.00 Per Person |
| Avg. Plated Breakfast Cost: | 18.00 Per Person |
| Avg. Buffet Breakfast Cost: | 18.00 Per Person |
| Avg. Plated Lunch Cost: | 22.00 Per Person |
| Avg. Buffet Lunch Cost: | 22.00 Per Person |
| Avg. Boxed Lunch Cost: | 20.00 Per Person |
| Avg. Plated Dinner Cost: | 28.00 Per Person |
| Avg. Buffet Dinner Cost: | 28.00 Per Person |
| Morning Break Cost: | 6.00 Per Person |
| Afternoon Break Cost: | 6.00 Per Person |
| Banquet Bottled Water: | 0.00 Per Person (NA) |
Amenities / Features
- Fitness and health center
- Laundry facilities
- Office or business center
- Private car parking
- Spa
- Swimming pool - outdoor
Airport & Shuttle Information
It takes 30-35 minutes from hotel Noi Bai International Airport
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Our modern style restaurant that offer a sumptuous buffet and expansive a la carte menu of Vietnamese and international dishes.Start at 6:00am to 10:30am
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
2 spacious basement for motorcycle/ car parking and 2 line for numerous of buses
Internet / WiFI
Free wi-fi and cable internet in room and wi-fi at restaurant area.
About Sheraton Hotels and Resorts
- The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
- Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
- Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
- Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.
Previously known as:
Crowne Plaza West Hanoi, Crowne Plaza West Hanoi Residences, Hyatt Regency West Hanoi
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Meeting Rooms and Banquet Rooms at Sheraton Hanoi West
Below are the meeting, banquet, conference and event spaces at Sheraton Hanoi West.
Feel free to use the Sheraton Hanoi West meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Hanoi event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Meters) | Size (sqm.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Hanoi Ballroom | 31 x 13 x 6 | 418 | --/360 | -- | 220 | -- | 140 | -- | --/-- | 500 | 450 | -- |
Close This Hanoi BallroomRoom Type: Ballroom Total Size: 4499.3 Sq. Mi Dimensions: 31 x 13 x 6 M. Floor Level: 2 Power Outlets: 0 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $2500.00 USD Full Day Rental: $5000.00 USD Evening Rental: $2000.00 USD 24 Hr. Hold Rental: $2500.00 USD    | ||||||||||||
| Son Tay | 10 x 8 x 3 | 75 | --/4 | -- | 45 | -- | 30 | -- | --/-- | 49 | 49 | -- |
Close This Son TayRoom Type: General Meeting Room Total Size: 807.3 Sq. Mi Dimensions: 10 x 8 x 3 M. Floor Level: 2 Power Outlets: 0 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $900.00 USD Full Day Rental: $1600.00 USD Evening Rental: $900.00 USD 24 Hr. Hold Rental: $900.00 USD     | ||||||||||||
| Ba Dinh | 7 x 4 x 3 | 28 | --/20 | -- | -- | -- | -- | -- | --/-- | 25 | -- | -- |
Close This Ba DinhRoom Type: General Meeting Room Total Size: 301.4 Sq. Mi Dimensions: 7 x 4 x 3 M. Floor Level: 2 Power Outlets: 0 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $900.00 USD Full Day Rental: $1600.00 USD Evening Rental: $900.00 USD 24 Hr. Hold Rental: $900.00 USD | ||||||||||||
| Hai Ba Trung | 6 x 7 x 3 | 42 | --/20 | -- | 20 | -- | -- | -- | --/-- | 30 | 30 | -- |
Close This Hai Ba TrungRoom Type: General Meeting Room Total Size: 452.1 Sq. Mi Dimensions: 6 x 7 x 3 M. Floor Level: 2 Power Outlets: 1 Columns: 1 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $900.00 USD Full Day Rental: $1600.00 USD Evening Rental: $900.00 USD 24 Hr. Hold Rental: $900.00 USD    | ||||||||||||
| Long Bien | 6 x 7 x 3 | 42 | --/20 | -- | 20 | -- | -- | -- | --/-- | 30 | 30 | -- |
Close This Long BienRoom Type: General Meeting Room Total Size: 452.1 Sq. Mi Dimensions: 6 x 7 x 3 M. Floor Level: 2 Power Outlets: 1 Columns: 1 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $900.00 USD Full Day Rental: $1600.00 USD Evening Rental: $900.00 USD 24 Hr. Hold Rental: $900.00 USD  | ||||||||||||
| Hoang Mai | 10 x 7 x 3 | 68 | --/30 | -- | 20 | -- | 20 | -- | --/-- | 30 | 40 | -- |
Close This Hoang MaiRoom Type: General Meeting Room Total Size: 731.9 Sq. Mi Dimensions: 10 x 7 x 3 M. Floor Level: 2 Power Outlets: 0 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $900.00 USD Full Day Rental: $1600.00 USD Evening Rental: $900.00 USD 24 Hr. Hold Rental: $900.00 USD    | ||||||||||||
| My Dinh | 17 x 9 x 3 | 153 | --/100 | -- | 70 | -- | 40 | -- | --/-- | 120 | 40 | -- |
Close This My DinhRoom Type: General Meeting Room Total Size: 1646.9 Sq. Mi Dimensions: 17 x 9 x 3 M. Floor Level: 1 Power Outlets: 0 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $1200.00 USD Full Day Rental: $2000.00 USD Evening Rental: $1200.00 USD 24 Hr. Hold Rental: $1200.00 USD     | ||||||||||||
Planning an Event? Hanoi Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Sheraton Hanoi West
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Sheraton Hanoi West have?
There are 393 sleeping rooms in the hotel.
Is there any meeting space at Sheraton Hanoi West?
Yes, they have 7 meeting rooms that can support various table layouts.
What kind of breakfast is at Sheraton Hanoi West?
Our modern style restaurant that offer a sumptuous buffet and expansive a la carte menu of Vietnamese and international dishes.Start at 6:00am to 10:30am
What parking is available at Sheraton Hanoi West?
2 spacious basement for motorcycle/ car parking and 2 line for numerous of buses
How much does internet cost?
Free wi-fi and cable internet in room and wi-fi at restaurant area.
Is there a gym at Sheraton Hanoi West?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Sheraton Hanoi West?
Yes, there is a pool on-site at the property. Start at 6:00am to 10:30pm, our swimming pool will boost your energy with a refreshing dip in our outdoor pool..
Can I get a group rate at Sheraton Hanoi West?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 2.6%.
Testimonials:
"Thanks for the feedback. I will definitely use your site in the future. This was my first time setting up a conference for a government agency so I have learned a lot. By having the hotels bid for business or at least advise if they could accommodate was a HUGE time saver. I started by throwing darts at hotels in certain locations and cold calling them before I found your website! I really appreciate yours and the teams help." C.B. - Denver, CO
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