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Very Good
4.0/5
Based on 228 guest reviews
- Includes an outdoor pool
- Fitness + Health Center
- 393 rooms in property
- 40 suites in property
- Check-in: 3:00pm
- Check-out: 12:00pm
- Hotel has an eco-friendly policy
- Groups & Meetings rating of 9.0/10
Standard prices by room type for the next 60 days
Room Types
Check RatesClub Room 1 King Bed with Sofa Bed City View 1 King Bed and 1 Double Sofa Bed
Non-Smoking
Check RatesClub Studio 1 King Bed with Sofa Bed City View 1 King Bed and 1 Double Sofa Bed
Non-Smoking
Check RatesDeluxe Room 1 King Bed with Sofa Bed City View 1 King Bed and 1 Double Sofa Bed
Non-Smoking
Local Attractions
* Hanoi - Ranked Top 10 destinations in the world to visit, voted by TripAdvisor users 2016 * Capital city with 1000 years of history * Ca Tru: UNESCO Cultural Heritage, the ancient & traditional Vietnamese chamber music * Traffic: Crossing the street is an adventure with thousands of cars, taxi's, buses, mopeds, cyclos and people! * Water puppetry: A must show in Hanoi. Water puppets are used to tell famous Vietnamese stories * Houses in Hanoi are super narrow & long because of the high price of land
Map Location of Sheraton Hanoi West
Property Description
Vietnam's first Crowne Plaza is situated in Hanoi's newest business district. Crowne Plaza West Hanoi, the lynchpin of a commercial and residential complex, only minutes away from the National Convention Center and National Stadium, 30 minutes drive to Noi Bai International Airport.Crowne Plaza West Hanoi offers a selection of premium accommodation with 393 guest rooms, including 40 luxurious suites. You can take full advantage of our amenities in your spacious, modern room: easily accessible power points throughout, free wifi to always keep you connected and large bathroom with separate shower and bath. With our Sleep Advantage program, you can drift off to sleep on you premium quality sheets with the help of your in-room aromatherapy kit. Our Suites and Club rooms have access to the Club lounge where you can enjoy light snack, afternoon tea and evening cocktails.
Green Sustainability
Green Engage Program
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2011 |
| Floors: | 0 |
| Rooms: | 393 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 0 |
| Handicap Rooms: | 0 |
| Rooms with 1 Bed: | 142 |
| Suites: | 40 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Meeting Space: | 8895 sq. feet |
| Banquet Space: | Holds 360 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 6:00am - 11:00pm |
| Pool Info: Start at 6:00am to 10:30pm, our swimming pool will boost your energy with a refreshing dip in our outdoor pool. | |
Policies / Expenses
| Cancellation: * Individual: No fee apply for cancellation before 24 hours upon arrival.* Group: No fee apply for cancellation before 30 days upon arrival. | |
| Nightly Parking: | $10 |
| Typical Group Deposit: | 70% |
| Total Taxes: | 15.50% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 0.00% (NA) |
| Occupancy Tax: | 0.00% (NA) |
| City Tax: | 0.00% (NA) |
| Country Tax: | 0.00% (NA) |
| VAT: Value Added Tax: | 10.00% |
| GST: Goods and Services Tax: | 0.00 GST % (NA) |
| PST: Provincial Sales Tax: | 0.00 PST % (NA) |
| Food and Beverage Tax: | 10.00% (VAT) |
| Audio Visual Tax: | 10.00% (NA) |
| Other Tax: | 0.00% (NA) |
| Resort/Hotel Fee: | 0.00 Per Night (NA) |
| Parking Fee: | 0.00 Per Night (NA) |
| Cleaning Fee: | 0.00 Per Night (NA) |
| Porterage Fee: | 0.00 Per Item (NA) |
| Gym Fee: | 0.00 Per Day (NA) |
| Spa Fee: | 50.00 Per Person/Per Hour (Base on selected options) |
| Shipping Handling Fee: | 0.00 Per Item (NA) |
| Additional Person Fee: | 20.00 Per Person (Breakfast added) |
| Rooms Wireless Internet Fee: | 0.00 Per Day (Complimentary) |
| Rooms Wired Internet Fee: | 0.00 Per Day (Complimentary) |
| Meeting Wireless Internet Fee: | 0.00 Per Day (Inclusive) |
| Meeting Wired Internet Fee: | 0.00 Per Day (Inclusive) |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Additional Room Fees: | 120.00 Per Night |
| Food and Beverage Service Charge: | 5.00% |
| Audio Visual Service Charge: | 5.00% |
| Banquet Labor Fees: | 0.00 Per Hour |
| Banquet Bartender Fees: | 0.00 Per Hour |
| Chef Attendant Fees: | 0.00 Per Night |
| Avg. Continental Breakfast Cost: | 18.00 Per Person |
| Avg. Plated Breakfast Cost: | 18.00 Per Person |
| Avg. Buffet Breakfast Cost: | 18.00 Per Person |
| Avg. Plated Lunch Cost: | 22.00 Per Person |
| Avg. Buffet Lunch Cost: | 22.00 Per Person |
| Avg. Boxed Lunch Cost: | 20.00 Per Person |
| Avg. Plated Dinner Cost: | 28.00 Per Person |
| Avg. Buffet Dinner Cost: | 28.00 Per Person |
| Morning Break Cost: | 6.00 Per Person |
| Afternoon Break Cost: | 6.00 Per Person |
| Banquet Bottled Water: | 0.00 Per Person (NA) |
Amenities / Features
- Restaurant
- Private car parking
- Office or business center
- Swimming pool - outdoor
- Fitness and health center
- Spa
Airport & Shuttle Information
It takes 30-35 minutes from hotel Noi Bai International Airport
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Our modern style restaurant that offer a sumptuous buffet and expansive a la carte menu of Vietnamese and international dishes.Start at 6:00am to 10:30am
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
2 spacious basement for motorcycle/ car parking and 2 line for numerous of buses
Internet / WiFI
Free wi-fi and cable internet in room and wi-fi at restaurant area.
About Sheraton Hotels and Resorts
- The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
- Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
- Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
- Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.
Previously known as:
Crowne Plaza West Hanoi Residences
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FAQs about Sheraton Hanoi West
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Sheraton Hanoi West have?
There are 393 rooms in the property.
What kind of breakfast is at Sheraton Hanoi West?
Our modern style restaurant that offer a sumptuous buffet and expansive a la carte menu of Vietnamese and international dishes.Start at 6:00am to 10:30am
What parking is available at Sheraton Hanoi West?
2 spacious basement for motorcycle/ car parking and 2 line for numerous of buses
How much does internet cost?
Free wi-fi and cable internet in room and wi-fi at restaurant area.
Can I get a AAA rate at Sheraton Hanoi West?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Sheraton Hanoi West?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Sheraton Hanoi West?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Sheraton Hanoi West?
Yes, there is a pool on-site at the property. Start at 6:00am to 10:30pm, our swimming pool will boost your energy with a refreshing dip in our outdoor pool..
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