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Average
3.0/5
Based on 633 guest reviews
- Has outdoor swimming pool
- 100 sleeping rooms in hotel
- 2 floors in property
- 4 suites in property
- Check in: 3:00 PM
- Check out: 11:00 AM
- Groups & Meetings rating of 10.0/10
- 2 meeting rooms in property
Standard prices by room type for the next 60 days
Room Types
Check Rates2 Double Beds High Speed Internet Accessible 32 Inch Flat Television Microwave and Refrigerator
Non-Smoking
Check Rates2 Double Beds Pet Friendly Room 32 Inch Flat Television High Speed Internet Accessible Microwave and
Non-Smoking
Check Rates3 Double Beds High Speed Internet Accessible 32 Inch Flat Television Microwave and Refrigerator
Non-Smoking
Check RatesSuite 2 Double Beds Refrigerator, Microwave Third Bed Is A Sofa Bed 2 Double Beds
Non-Smoking
Check RatesSuite 2 Double Beds Third Bed Is A Sofa Bed High Speed Internet Accessible 32 Inch Flat Television M
Non-Smoking
Local Attractions
Hamilton Plaza Mall, Rock City Gardens, Ruby Falls, Tennessee Aquarium, Lookout Mountain Incline Railway, Chattanooga Zoo, Hunter Museum of American Art, Chattanooga Market, Raccoon Mountain Caverns, Bluff View Art District, Tennessee Valley Railroad Museum, Walnut Street Bridge, Coolidge Park, High Point Climbing and Fitness, Reflection Riding Arboretum and Nature Center, Audubon Acres, International Towing and Recovery Museum, Sculpture Fields at Montague Park, Renaissance Park, Chickamauga and Chattanooga National Military Park, Creative Discovery Museum, IMAX 3D Theater, Chattanooga Riverwalk, Chattanooga Whiskey Experimental Distillery, Chattanooga Ghost Tours, Songbirds Guitar Museum, Southside Historic District, Warehouse Row, Miller Plaza, Cravens House, Moccasin Bend National Archaeological District.
Map & Landmarks: Best Western Heritage Inn
Verified Reviews of Best Western Heritage Inn
Below are the verified reviews from guests that we have booked recently: "Comfy!"
Overall Score4.0/ 5
Found our room comfortable.
Elizabeth M. (Individual traveler, booked 1 room), from 
21-Oct-2024 Verified Review, stayed from Fri Oct 18 to Sat Oct 19 2024 at a $101.99 average nightly rate. 
"We would come back again."
Overall Score5.0/ 5
The rooms were nice. The restaurant that was attached was delicious. Would definitely come back again.
Robin C. (Individual traveler, booked 1 room), from
19-Mar-2024 Verified Review, stayed from Sat Mar 16 to Sun Mar 17 2024 at a $134.99 average nightly rate. Response from Management on 21-Mar-2024:
Thank you Robin for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay and will come back again
"Nice Place to Stay"
Overall Score4.0/ 5
Nice place to stay.
Steve L. (Group coordinator, booked 2 rooms), from
19-Mar-2024 Verified Review, stayed from Fri Mar 15 to Sun Mar 17 2024 at a $101.99 average nightly rate. Response from Management on 21-Mar-2024:
Thank you Steve for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay and will come back again.
"Awesome"
Overall Score3.0/ 5
The customer service was awesome.
Raven P. (Individual traveler, booked 1 room), from
28-Feb-2024 Verified Review, stayed from Fri Feb 23 to Sun Feb 25 2024 at a $80.99 average nightly rate. Response from Management on 21-Mar-2024:
Thank you Raven for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay and will come back again.
"Definitely a step above!"
Overall Score4.0/ 5
Very clean and comfortable. Definitely a step above!
Anthony C. (Individual traveler, booked 1 room), from
31-Dec-2023 Verified Review, stayed from Tue Dec 26 to Wed Dec 27 2023 at a $76.99 average nightly rate. Response from Management on 12-Jan-2024:
Thank you Anthony for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay and will come back again.
"Good Location"
Overall Score3.0/ 5
The hotel was in a good location, close to the interstate. There is a restaurant adjacent to the hotel with a 10% discount offered if staying at the hotel.
Kenneth D. (Individual traveler, booked 1 room), from
08-Nov-2023 Verified Review, stayed from Thu Oct 19 to Sat Oct 21 2023 at a $82.79 average nightly rate. Response from Management on 16-Nov-2023:
Thank you Kenneth D. for your recent stay with us. At Best Western we consider our guests to be family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay and will come back again. Thank you for completing the survey. SAM
"Good, Clean, Pet Friendly."
Overall Score5.0/ 5
The room was clean, bed was comfortable and they allowed us to keep our pets.
Denise R. (Individual traveler, booked 1 room), from
28-Oct-2023 Verified Review, stayed from Thu Oct 26 to Fri Oct 27 2023 at a $76.99 average nightly rate. Response from Management on 03-Nov-2023:
Thank you, Joey, for your recent stay with us. At Best Western we consider our guests like family. We know that you have many options when choosing where to stay in Chattanooga. The fact that you chose Best Western is a great honor for us. We sincerely hope you enjoyed your stay and will come back again. SAM
Property Description
Discover Best Western Heritage Inn Chattanooga, TN – the perfect group destination!Conveniently located off I-75, Best Western Heritage Inn offers a welcoming retreat for groups visiting Chattanooga. Whether you're here for business, sports, reunions, or sightseeing, our hotel provides all the comforts you need, paired with exceptional hospitality.Enjoy on-site dining at City Café, open from 6:30 AM to midnight, where you can savor delicious meals for breakfast, lunch, and dinner. Our flexible meeting space is ideal for hosting group gatherings, corporate meetings, or special events, making us a top choice for both business and social groups.We offer spacious, free self-parking with ample room for buses and RVs, making your group travel hassle-free. Stay connected with our high-speed Wi-Fi and take advantage of our business center for any last-minute work or printing needs. After a day of exploring or attending events, relax in our seasonal outdoor pool.Choose from a variety of accommodations, including rooms with one king bed or two double beds, with options to upgrade to rooms featuring three double beds or a suite. All rooms come equipped with microwaves, mini-fridges, and coffee makers for your convenience. We are proud to be pet-friendly, welcoming dogs in our limited pet-friendly rooms, and our hotel is 100% smoke-free.Groups love our prime location, just minutes from Chattanooga's top attractions, including Rock City, Ruby Falls, Tennessee Aquarium, and the Discovery Museum. You'll also find outdoor adventures at Heritage Water Park, Finley Stadium, and more nearby.If shopping and dining are on your agenda, Hamilton Place Mall, the largest shopping destination in Tennessee, is just a short drive away, along with numerous dining options to suit every taste.Chattanooga offers attractions galore, from Lake Winnepesaukah Amusement Park to the Tennessee Valley Railroad Museum, ensuring there's something for everyone. Sports teams appreciate our proximity to venues like Redoubt Soccer Park and Camp Jordan, making us a top choice for tournaments.We cater to business travelers as well, being conveniently located near Volkswagen, Amazon, Blue Cross Blue Shield, and AT&T. Between meetings, enjoy the rich history and scenic beauty of Chattanooga.Best Western Heritage Inn regularly hosts participants in the Hooch Rowing Community events and is a favorite for the Run for the Wall and Trail of Tears Harley Davidson gatherings. Experience Chattanooga's vibrant festivals, including the Tennessee Valley Railroad's 21st Century Steam Locomotives Festival, all just minutes away.With 24/7 customer service, our dedicated team ensures your group has everything needed for a seamless and enjoyable stay. Whether you need assistance with planning or recommendations for local activities, we're here to help.Book your next group stay at Best Western Heritage Inn and experience a blend of Southern hospitality, unbeatable convenience, and group-friendly amenities. Whether you're organizing a family reunion, sports team lodging, or a corporate retreat, we guarantee your group's stay will be memorable, comfortable, and stress-free.With top attractions and exceptional amenities at your doorstep, there's no better place for groups. Reserve your group today for an unforgettable experience!
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2015 |
| Floors: | 2 |
| Rooms: | 100 |
| Corridors: | All Rooms Have Exterior Hallways |
| Non Smoking Rooms: | 100 |
| Handicap Rooms: | 4 |
| Rooms with 1 Bed: | 21 |
| Rooms with 2 Beds: | 79 |
| Suites: | 4 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 2 View Spaces |
| Meeting Space: | 2580 sq. feet |
| Banquet Space: | Holds 150 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 3.0 Mi |
| Lounge/Bar Hours: | 6:30 AM - Midnight |
| FEMA Approved: | Yes |
| Pool Info: Our seasonal outdoor pool at Best Western Heritage Inn in Chattanooga is open from June 1 to October 31, offering a refreshing retreat during the warmer months. Surrounded by a spacious deck with comfortable lounge chairs, it's perfect for relaxing after a day of sightseeing or group activities. Whether you're here with family, friends, or colleagues, our pool provides a peaceful atmosphere for everyone to enjoy. Take a dip to cool off, unwind poolside, or simply soak up the sun—our pool area enhances your stay with us, making it a standout feature among our group-friendly amenities. | |
| Ownership: | JSR Hospitalities LLC |
Policies / Expenses
| Cancellation: Individual cancellation policy is 4:00 PM day of confirmed arrival and subject to change during high demand and special event dates. Group cancellation policies are negotiated on a per group basis. | |
| Nightly Parking: | Free |
| Total Taxes: | 17.25% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 9.25% |
| City Tax: | 4.00% |
| Country Tax: | 4.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Bus parking
- Camping or barbeque facilities
- Central location
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Currency exchange
- Dinner available
- Electronic key card
- Express Check-Out
- Facilities for the disabled
- Fax available
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Kitchenette in room
- Licensed bar
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV room
- Voicemail
Airport & Shuttle Information
Chattanooga Metropolitan Airport - 4 miles.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Our on-site restaurant, City Café, is a beloved hometown favorite, known for its mouthwatering cheesecakes and desserts. Located conveniently in our lobby, City Café offers hotel guests an exclusive 10% discount on all entrées. Open daily from 6:30 AM to midnight, this popular diner features an impressive menu with up to 400 options for breakfast, lunch, and dinner, so you’ll always find something to satisfy your cravings. Start your day with a hearty breakfast, enjoy a quick lunch, or indulge in a late-night meal—all just steps from your room.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.We welcome dogs and cats with a pet fee of $30 per pet, per day.
Parking Info
We offer free, ample parking for all guests, with plenty of space to accommodate trucks, trailers, RVs, boats, and more. Enjoy hassle-free parking that fits your travel needs!
Internet / WiFI
Enjoy complimentary high-speed Wi-Fi throughout the hotel, including guestrooms, meeting spaces, and all public areas. Stay connected with ease, whether you're catching up on work, planning your itinerary, or streaming your favorite content—all free of charge for our guests.
Cleaning Policies
Best Western We Care Clean
About Best Western Hotels
- 4000+ independently owned hotels located in over 100 countries
- Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
- 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
- Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
- Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western Hotels highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Aretha Frankensteins - Start your day with a hearty breakfast at this quirky diner known for its pancakes. Located 1.5 miles from the hotel.
- Lunch: Taco Mamacita - Savor tasty tacos and margaritas at this vibrant Mexican restaurant. Located 3 miles from the hotel.
- Dinner: The Big Chill & Grill - Enjoy delicious burgers and milkshakes at this popular local spot. Located 2 miles from the hotel.
- Activity: Tennessee Aquarium - Explore the fascinating underwater world at this renowned aquarium. Located 1 mile from the hotel.
- Breakfast: Bluegrass Grill - Enjoy a southern-style breakfast with classics like biscuits and gravy. Located 2.5 miles from the hotel.
- Lunch: Public House - Delight in farm-to-table dishes and craft beers at this trendy gastropub. Located 3.5 miles from the hotel.
- Dinner: St. John's Restaurant - Indulge in a fine dining experience with a diverse menu of American cuisine. Located 4 miles from the hotel.
- Activity: Rock City - Experience breathtaking views and unique rock formations at this iconic attraction. Located 6 miles from the hotel.
- Breakfast: Maple Street Biscuit Company - Start your day with mouthwatering biscuits and gravy at this popular breakfast spot. Located 3 miles from the hotel.
- Lunch: The Terminal Brewhouse - Enjoy delicious pub food and craft beers at this local brewery. Located 2.5 miles from the hotel.
- Dinner: Alleia - Treat yourself to authentic Italian cuisine in an elegant setting. Located 5 miles from the hotel.
- Activity: Chattanooga Choo Choo - Explore the historic train station and enjoy the attractions and restaurants in the surrounding area. Located 3 miles from the hotel.
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Group vs. Individual Rates at Best Western Heritage Inn
The graph above is trends of room rates for both group/meeting rates and the lowest online individual prices we could find at the time the group/meeting bid was placed. The most competitive group/meeting rate displayed is 8.5% in the month of January 2022 and the highest average individual rate is $133 in the month of June 2024. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Heritage Inn in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Best Western Heritage Inn
Below are the meeting, banquet, conference and event spaces at Best Western Heritage Inn.
Feel free to use the Best Western Heritage Inn meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Chattanooga event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Heritage Room | 7200 x 2500 x 10 | 1800 | 100/150 | 100 | 75 | 43 | 51 | 43 | 11/9 | 150 | 150 | 100 |
Close This Heritage RoomRoom Type: General Meeting Room Total Size: 1800 Sq. Mi Dimensions: 7200 x 2500 x 10 Ft. Floor Level: 2 Power Outlets: 8 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Executive Room | 390 x 20 x 12 | 780 | --/-- | 45 | 32 | 19 | 22 | 19 | 5/4 | 60 | 60 | -- |
Close This Executive RoomRoom Type: General Meeting Room Total Size: 780 Sq. Mi Dimensions: 390 x 20 x 12 Ft. Floor Level: 1 Power Outlets: 6 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
Planning an Event? Chattanooga Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Best Western Heritage Inn
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Heritage Inn have?
There are 100 sleeping rooms in the hotel.
Is there any meeting space at Best Western Heritage Inn?
Yes, they have 2 meeting rooms that can support various table layouts.
What kind of breakfast is at Best Western Heritage Inn?
Our on-site restaurant, City Café, is a beloved hometown favorite, known for its mouthwatering cheesecakes and desserts. Located conveniently in our lobby, City Café offers hotel guests an exclusive 10% discount on all entrées. Open daily from 6:30 AM to midnight, this popular diner features an impressive menu with up to 400 options for breakfast, lunch, and dinner, so you’ll always find something to satisfy your cravings. Start your day with a hearty breakfast, enjoy a quick lunch, or indulge in a late-night meal—all just steps from your room.
What parking is available at Best Western Heritage Inn?
We offer free, ample parking for all guests, with plenty of space to accommodate trucks, trailers, RVs, boats, and more. Enjoy hassle-free parking that fits your travel needs!
How much does internet cost?
Enjoy complimentary high-speed Wi-Fi throughout the hotel, including guestrooms, meeting spaces, and all public areas. Stay connected with ease, whether you're catching up on work, planning your itinerary, or streaming your favorite content—all free of charge for our guests.
Can I get a AAA rate at Best Western Heritage Inn?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Best Western Heritage Inn?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a pool at Best Western Heritage Inn?
Yes, there is a pool on-site at the property. Our seasonal outdoor pool at Best Western Heritage Inn in Chattanooga is open from June 1 to October 31, offering a refreshing retreat during the warmer months. Surrounded by a spacious deck with comfortable lounge chairs, it's perfect for relaxing after a day of sightseeing or group activities. Whether you're here with family, friends, or colleagues, our pool provides a peaceful atmosphere for everyone to enjoy. Take a dip to cool off, unwind poolside, or simply soak up the sun—our pool area enhances your stay with us, making it a standout feature among our group-friendly amenities..
Testimonials:
"I had already contacted Marriott prior to finding your site, but you got us a deal $24 cheaper per night than Marriott was willing to offer! Also, since the rooms are blocked for our wedding, the website with our own URL was perfect. This was the most convenient and easy to use service I have encountered since starting to plan the wedding. I had the whole room blocking process done in 48 hours, it saved a lot of time and money. Thanks!" C.T. - Richmond, BC
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