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Very Good
4.0/5
Based on 903 guest reviews
- Access to gym on-site
- Hotel has 106 rooms
- 11 floors in property
- 13 suites in property
- Check in time: 03:00pm
- Check out time: 12:00pm
- Hotel has an eco-friendly policy
- Group score of 10.0/10
- Hotel has 2 meeting rooms
Standard prices by room type for the next 60 days
Local Attractions
Garden District, Magazine street shopping and restaurants, streetcar, Uptown, University Area, Audubon Park and Zoo, French Quarter, National WW II Museum, Ogden Museum, NOCHI.
Map / Landmarks Near The Pontchartrain Hotel
Verified Reviews of The Pontchartrain Hotel
Below are the verified reviews from guests that we have booked recently: "Fabulous Hotel"
Overall Score5.0/ 5
The location is perfect for getting around the city. The staff extremely friendly and helpful.
Sue S. (Individual traveler, booked 1 room), from 
22-Jun-2024 Verified Review, stayed from Thu Jun 20 to Sun Jun 23 2024 at a $311.99 average nightly rate. 
"Charming older hotel in great location."
Overall Score4.0/ 5
Thoroughly enjoyed a two night stay in this classic older NOLA hotel on St Charles Ave. Friendly and helpful staff, starting with and especially, Michael the valet. Dining opportunities in the Hotel are excellent. Great jazz group played in the Bayou Bar one night. Will definitely return.
Willis T. (Individual traveler, booked 1 room), from
06-Jan-2024 Verified Review, stayed from Thu Jan 04 to Sat Jan 06 2024 at a $187.99 average nightly rate. "Fun Historic Hotel & Great Restaurant"
Overall Score4.0/ 5
This hotel is fun and historic. Hotel staff, bar and restaurant are great! Rooms were very clean with nice linens. I recommend it highly.
Nicolle B. (Individual traveler, booked 1 room), from
07-Nov-2023 Verified Review, stayed from Sat Nov 04 to Sun Nov 05 2023 at a $471.99 average nightly rate. Property Description
Named #1 Hotel in New Orleans by Condé Nast Traveler's 2018 and 2019 Reader's Choice Awards.Named the #1“Best Hotel Restaurant” in the country according to USA TODAY 10BEST Readers' Choice 2019The legendary Pontchartrain Hotel reclaims its place as the new plus ultra classic New Orleans hotel.Located in the Garden District of New Orleans, adjacent to its charming streetcar route, the Pontchartrain Hotel is a one-of-a-kind full service luxury New Orleans hotel. This historic circa-1927, 14-story architectural gem, provides modern luxurious amenities, minutes away convenience, and old school home away from home attention to all your needs.A sanctuary where both visitors and locals mix it up, the re-imagined Pontchartrain offers four restaurant and bar options, including a breathtaking-view new rooftop bar and lounge. Whether you are looking for a vacation, in town for a business affair, or here for an extended stay, the Pontchartrain is an only in New Orleans stay, providing comfort in a city that prides itself on making everyone feel at home.With its impressive architecture, convenient Garden District location, and impeccable reputation, The Pontchartrain Hotel is an ideal destination for meetings and conferences in New Orleans. We also welcome group events.Our hotel features 3,500 square feet of flexible meeting space that can be catered to your specific needs. Our unique meeting venues include the Parlor (2,800 square feet) and for smaller events , the spectacular Mile High Pie Club, a mahogany-paneled private dining room, which can host 25-30 guests for private functions. Our capable staff will be on hand to help you plan every aspect of your event, including catering services provided by our talented and experienced culinary team.
Green Sustainability
N/A
Details / Other Expenses
| Check In: | 03:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2016 |
| Floors: | 11 |
| Rooms: | 106 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 106 |
| Handicap Rooms: | 5 |
| Rooms with 1 Bed: | 75 |
| Rooms with 2 Beds: | 31 |
| Suites: | 13 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 2 |
| Meeting Space: | 3500 sq. feet |
| Banquet Space: | Holds 100 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
| Lounge/Bar Hours: | 11am-11pm |
| Ownership: | Cody Bertone |
Policies / Expenses
| Cancellation: 72 hours prior to arrival | |
| Nightly Parking: | $38 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 16.20% |
| Total Misc Fees: | $1.00 USD (mandatory resort fees/taxes) |
| State Tax: | 14.00% |
| Occupancy Tax: | 1.00 Per Night |
| City Tax: | 2.20% |
| Food and Beverage Tax: | 10.00% |
| Parking Fee: | 38.00 Per Night (Valet) |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Complimentary newspaper
- Concierge service
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Generator for public spaces
- Hairdryer available
- Handicap accessible
- Central heating
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry valet service
- Mini bar
- Non-smoking rooms
- 24 hours opened
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Telephone
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Starz
- TV Channel: Weather Channel
- TV Channel: ESPN
- TV Channel: NFL Network
- TV Channel: Disney Channel
- TV Channel: Nickelodeon
- TV room
- Valet Parking
- Voicemail
Airport & Shuttle Information
New Orleans -MSY, 15 miles, 20-30 minute drive. Easy access
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
The Silver Whistle was the Garden District’s power house coffee shop where the city’s judges, lawyers, and oil scions came to snag the coveted 10-top and gossip politics. The 10-top has returned to uptown New Orleans along with the high quality coffee program and craveable grab-and-go breakfast and lunch bites.Chef David Whitmore introduces modern offerings to accompany the classics, such as a local favorite – the blueberry muffins. In a nod to the original, the Silver Whistle feels like a truly historic space. Open 7am to 3pm.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Pet Friendly-$75 pet fee, max of two pets under 50 lbs.
Parking Info
Valet parking is $39 + tax. Bus parking is available on premises for up to 3 buses at $79 + tax per bus per night.
Internet / WiFI
We offer complimentary Wi-Fi throughout the entire hotel: sleeping rooms, public space, restaurants and venue.
Cleaning Policies
COVID-19 UpdateHi there. We’re delighted that you’re considering an Aparium hotel for your stay, and we want you to know that we are dedicated to our hotels being stellar examples of cleanliness, safety, and intuitive hospitality. In the wake of the coronavirus pandemic, we are adhering to the latest guidance from the world’s leading health experts and government authorities, including the World Health Organization and Centers for Disease Control. Our already exacting practices regarding food handling, sanitation, disinfection, and cleaning have been heightened to ensure your health and safety during your stay. Below, you can read more about the procedures we’ve implemented to keep you and our associates healthy and safe. When you travel, you’re placing your wellbeing in our hands, and we take this responsibility seriously.We’re glad you’re here.We’ve changed small details about your arrival to minimize physical contact with people and public surfaces, while providing a safe and welcoming e
Previously known as:
The Pontchartrain
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FAQs about The Pontchartrain Hotel
What time is check in?
Check in time is 03:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does The Pontchartrain Hotel have?
There are 106 sleeping rooms in the hotel.
Is there any meeting space at The Pontchartrain Hotel?
Yes, they have 2 meeting rooms that can support various table layouts.
What kind of breakfast is at The Pontchartrain Hotel?
The Silver Whistle was the Garden District’s power house coffee shop where the city’s judges, lawyers, and oil scions came to snag the coveted 10-top and gossip politics. The 10-top has returned to uptown New Orleans along with the high quality coffee program and craveable grab-and-go breakfast and lunch bites.Chef David Whitmore introduces modern offerings to accompany the classics, such as a local favorite – the blueberry muffins. In a nod to the original, the Silver Whistle feels like a truly historic space. Open 7am to 3pm.
What parking is available at The Pontchartrain Hotel?
Valet parking is $39 + tax. Bus parking is available on premises for up to 3 buses at $79 + tax per bus per night.
How much does internet cost?
We offer complimentary Wi-Fi throughout the entire hotel: sleeping rooms, public space, restaurants and venue.
Is there a gym at The Pontchartrain Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Testimonials:
"I have been planning trips for twenty years and doing all the "footwork", phone calling, emailing, etc. myself. This is the most wonderful thing since sliced bread!!!!!! Thanks for all info. I think I know already which hotel we will choose but I will wait a day or two for other bids." M.R. - St. Augustine, FL
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