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Very Good
4.0/5
Based on 2852 guest reviews
- Includes an outdoor swimming pool
- Gym is available on property
- 119 rooms in property
- 7 floors in hotel
- Check-in: 3:00 PM
- Check-out: 12:00 PM
- Hotel has an eco-friendly policy
- Group booking rating of 10.0/10
Standard prices by room type for the next 60 days
Local Attractions
The Clay Center, Historical Capitol Street, Business District, Charleston Civic Center, Town Center Mall, Haddad's Riverfront Park, Appalachian Power Park, State Capitol Complex, University of Charleston, WV Cultural Center and History Meuseum, Capitol Market.
Map Location of Quality Inn & Suites
Verified Reviews of Quality Inn & Suites
Below are the verified reviews from guests that we have booked recently: "One night stay after a long flight day."
Overall Score5.0/ 5
We arrived at 10:30 p.m. and were warmly greeted. GREAT room and excellent breakfast.
James P. (Individual traveler, booked 1 room), from 
05-Oct-2024 Verified Review, stayed from Thu Oct 03 to Fri Oct 04 2024 at a $109.00 average nightly rate. 
"Bad Area"
Overall Score3.0/ 5
Bad area No working phone or lamp in room.
Kimberly C. (Individual traveler, booked 1 room), from
02-Aug-2024 Verified Review, stayed from Wed Jul 31 to Thu Aug 01 2024 at a $101.99 average nightly rate. "Nice Room with problems located in poor part of town."
Overall Score2.0/ 5
We had a lovely Comfortable Handicap accessible room on the third floor. Some major problems…no Phone service, Coffee pot did not work and the accessible shower did not drain so the water went all the way out into the room hallway. We used all the towels to mop up the extra water A very dangerous situation with me as I am a Polio survivor wearing a brace and using two crutches. The floors seem exceptionally slippery. Thank goodness there was carpeting in the hallway going to and from the elevator. We had a very nice breakfast and the hostess was very accommodating.
Diane B. (Individual traveler, booked 1 room), from
27-Jul-2024 Verified Review, stayed from Wed Jul 24 to Thu Jul 25 2024 at a $102.99 average nightly rate. "Nice Room with problems…."
Overall Score2.0/ 5
We had a lovely Comfortable Handicap accessible room on the third floor. Some major problems…no Phone service, Coffee pot did not work and the accessible shower did not drain so the water went all the way out into the room hallway. We used all the towels to mop up the extra water A very dangerous situation with me as I am a Polio survivor wearing a brace and using two crutches. The floors seem exceptionally slippery. Thank goodness there was carpeting in the hallway going to and from the elevator. We had a very nice breakfast and the hostess was very accommodating.
Diane B. (Individual traveler, booked 1 room), from
27-Jul-2024 Verified Review, stayed from Wed Jul 24 to Thu Jul 25 2024 at a $102.99 average nightly rate. "Enjoyed our stay, the staff was excellent."
Overall Score4.0/ 5
Great Experience
Heidi L. (Individual traveler, booked 1 room), from
22-Jul-2024 Verified Review, stayed from Fri Jul 19 to Sun Jul 21 2024 at a $113.99 average nightly rate. "Clean, comfy rooms."
Overall Score3.0/ 5
The room was nice. Clean and comfortable.
Thomas M. (Individual traveler, booked 1 room), from
30-Jun-2024 Verified Review, stayed from Fri Jun 28 to Sat Jun 29 2024 at a $169.00 average nightly rate. "Staff friendly and room clean but amenities lacking."
Overall Score3.0/ 5
It took three attempts to get a suitable room. There was no soap available when I requested another bar. Coffee tasted like water… ut it was hot at least. Had to wait for a replenishment of some breakfast items. Staff was helpful.
Frank G. (Individual traveler, booked 1 room), from
18-Jun-2024 Verified Review, stayed from Sat Jun 15 to Tue Jun 18 2024 at a $175.99 average nightly rate. "Great hotel experience!"
Overall Score5.0/ 5
The room was clean, the bed and pillows were so comfortable, I so appreciate the kitchenette, the breakfast was nice and the gentleman who checked me in was so personable. I wish I had gotten his name. He asked me how my concert was when I returned to my room 7 hours after I checked in. Also, the lady overseeing breakfast was so friendly with the guests. I will stay there again! The room rate was the reason I booked the room and I was pleased with everything! Thank you Quality Inn & Suites!
Heather R. (Individual traveler, booked 1 room), from
21-Apr-2024 Verified Review, stayed from Sat Apr 20 to Sun Apr 21 2024 at a $113.99 average nightly rate. "Good New Rooms!"
Overall Score4.0/ 5
The employees were good. Room was new and good!
John H. (Individual traveler, booked 1 room), from
24-Feb-2024 Verified Review, stayed from Tue Feb 20 to Wed Feb 21 2024 at a $93.99 average nightly rate. Property Description
The Charleston Plaza Hotel is conveniently located in downtown Charleston with easy accessibility from the I-64, I-77 and I-79. There are many restaurants and attractions within walking distance, or just a short drive from the hotel. We are across the street from the Clay Center for the Arts and Sciences, just a few blocks from the Town Center Mall and Charleston Civic Center, and just a mile away from the WV State Capitol Building, Cultural Center and WV History Museum. Each guest room includes a flat screen TV, refrigerator, free high speed internet access, hairdryer, iron & ironing board and more. There is a microwave in the lobby which guests can use, or they are available upon request. We have a 24-hour fitness center and a seasonal outdoor pool. Meeting space is available for rent, as well. The hotel also offers coffee service daily from 6:00am to 10:00am in the lobby.
Green Sustainability
low flow showers, CFL's, low flow toilets, recycle toner cartridges and CFL's, HVAC on thermostat 100%
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2017 |
| Floors: | 7 |
| Rooms: | 119 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 119 |
| Handicap Rooms: | 8 |
| Rooms with 1 Bed: | 37 |
| Rooms with 2 Beds: | 82 |
| Suites: | 0 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 650 sq. feet |
| Banquet Space: | Holds 48 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 1.0 Mi |
| Dist. to Nearest Gym: | On-site |
| Pool Info: | Outdoor/Seasonal |
| Ownership: | CRU Property Management |
Policies / Expenses
| Cancellation: 24 Hour Individuals / 48 Hour groups | |
| Nightly Parking: | 0.00 |
| Typical Group Deposit: | CC to hold |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.00% |
| Occupancy Tax: | 6.00% |
| Food and Beverage Tax: | 0.00% |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 5.00 Per Item (must be arranged in advan) |
| Gym Fee: | 0.00 Per Day |
| Spa Fee: | 0.00 Per Day |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Avg. Continental Breakfast Cost: | 0.00 Per Person |
| Banquet Soda: | 1.00 Per Item |
| Banquet Bottled Water: | 1.00 Per Item |
Amenities / Features
- Air conditioning
- Alarm clock
- Bus parking
- Central location
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Non-smoking rooms
- 24 hours opened
- Pets allowed
- Private bathroom in room
- Radio in room
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV Channel: HBO
- Travellers cheques accepted
Airport & Shuttle Information
Yeager Airport is located only 5 miles away. Taxi service runs about $10-$15
Local Shuttle Info: The Quality Inn & Suites Charleston does not offer a shuttle at this time.
Breakfast Information
Quality Inn & Suites Charleston offers complimentary breakfast buffet on a daily basis.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Quality Inn & Suites Charleston is not pet friendly hotel. We honor service animals; however, advance notification is required.
Parking Info
Free, ground-level parking is provided to all hotel guests.
Internet / WiFI
Wi-Fi is complimentary throughout the hotel.
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Previously known as:
Best Western Charleston Plaza Hotel, Motel 6 Charleston Civic Center, Super 8 of Charleston, Best Western Charleston Plaza, Charleston Plaza Hotel
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Meeting Rooms and Banquet Rooms at Quality Inn & Suites
Below are the meeting, banquet, conference and event spaces at Quality Inn & Suites.
Feel free to use the Quality Inn & Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Charleston event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| The Capital Room | 36 x 18 x 9 | 648 | 48/-- | 30 | 36 | 16 | 16 | 20 | 4/3 | 64 | 68 | 1 |
Close This The Capital RoomThe Event Space has dedicated restrooms and a dedicated 18 car lot with a private entrance to the Space, as well as two other entry points. There is also a serving area off of the main floor space. Room Type: General Meeting Room Total Size: 648 Sq. Mi Dimensions: 36 x 18 x 9 Ft. Floor Level: 1 Power Outlets: 5 Columns: 0 Windows: 5 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Discounts are base on the number of rooms booked or the amount of days the space is booked. | ||||||||||||
Planning an Event? Charleston Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Quality Inn & Suites
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Quality Inn & Suites have?
There are 119 rooms in the property.
Is there any meeting space at Quality Inn & Suites?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Quality Inn & Suites?
Quality Inn & Suites Charleston offers complimentary breakfast buffet on a daily basis.
What parking is available at Quality Inn & Suites?
Free, ground-level parking is provided to all hotel guests.
How much does internet cost?
Wi-Fi is complimentary throughout the hotel.
Is there a gym at Quality Inn & Suites?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Quality Inn & Suites?
Yes, there is a pool on-site at the property. Outdoor/Seasonal.
Testimonials:
"Thanks Kevin! Your site was a huge success for me and I will definitely use it again. We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with. Also, Steve is making special arrangements for an "after hours" tradition.I need to make group reservations at least twice a year and I now have a website that makes that a whole lot easier!" Q.C. - Greenville, SC
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