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Average
3.0/5
Based on 95 guest reviews
- Comp. Breakfast
- The Avg. Group Saves 18.4%!
- Fitness + Health Center
- 85 rooms in hotel
- 4 floors in property
- 3 suites in property
- Check-in time: 3:00 PM
- Groups/Meetings rating of 10.0/10
- 3 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Barnhart Beach/Campgrounds, Massena Town Beach Akwesasne Mohawk Casino Eisenhower Locks
Map Location of Quality Inn Massena
Verified Reviews of Quality Inn Massena
Below are the verified reviews from guests that we have booked recently: "Five Stars to the Front Desk Service."
Overall Score4.0/ 5
The front desk service was so helpful and professional. The hotel is old and tired but the staff do the best they can.
Austin D. (Individual traveler, booked 1 room), from 
23-Oct-2024 Verified Review, stayed from Tue Oct 15 to Thu Oct 17 2024 at a $115.49 average nightly rate. 
"Staff was friendly and helpful Room was clean also."
Overall Score4.0/ 5
Thanks for your hospitality Overall it was a pleasant visit.
Lorraine C. (Group coordinator, booked 2 rooms), from
03-Oct-2024 Verified Review, stayed from Sat Aug 31 to Sun Sep 01 2024 at a $136.99 average nightly rate. "Was Okay but not when you run up and down three times."
Overall Score3.0/ 5
Staff was polite and rooms were clean.
Kim C. (Individual traveler, booked 1 room), from
04-Sep-2024 Verified Review, stayed from Fri Aug 30 to Sun Sep 01 2024 at a $135.99 average nightly rate. "Clean & Friendly"
Overall Score4.0/ 5
Room was clean and staff was friendly and helpful.
Laura S. (Individual traveler, booked 1 room), from
02-Sep-2024 Verified Review, stayed from Mon Aug 26 to Sun Sep 01 2024 at a $125.10 average nightly rate. "Happy Camper"
Overall Score5.0/ 5
Very clean rooms, excellent breakfast 👌.
Kevin R. (Individual traveler, booked 1 room), from
04-Aug-2024 Verified Review, stayed from Sat Aug 03 to Sun Aug 04 2024 at a $145.99 average nightly rate. "Pleasant surroundings good staff."
Overall Score5.0/ 5
Excellent
John T. (Individual traveler, booked 1 room), from
04-Jun-2024 Verified Review, stayed from Fri May 31 to Sat Jun 01 2024 at a $124.99 average nightly rate. Property Description
Located in downtown Massena,NY, less than 1 mile from the Massena Arena, and the high school. 12 miles from Akwesasne Mohawk Casino. 3 miles from St Lawrence Centre Arena/Mall. 3 meeting/banquet facilities. Restaurant/lounge on premises.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2009 |
| Floors: | 4 |
| Rooms: | 85 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 75 |
| Handicap Rooms: | 0 |
| Suites: | 3 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 3 View Spaces |
| Meeting Space: | 1984 sq. feet |
| Banquet Space: | Holds 225 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 1.0 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
| Lounge/Bar Hours: | 11am-Midnight |
Policies / Expenses
| Cancellation: 24 hours before scheduled arrival, by 4pm | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 11.00% |
| Total Misc Fees: | $10.00 USD (mandatory resort fees/taxes) |
| State Tax: | 8.00 Per Night |
| Occupancy Tax: | 3.00 Per Night |
Amenities / Features
- Air conditioning
- Alarm clock
- Central location
- Charge for early check out
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private car parking
- Radio in room
- Refrigerator
- Restaurant
- Tea and coffee making facilities
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
Airport & Shuttle Information
Richards Field Massena Int'l Airport, 7 miles from hotel, no shuttle, cab fare $10.00.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Complimentary Continental breakfast
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Pets allowed. No more than 2 dogs. 60lbs weight limit. $50.00 fee upon check-in, refundable if no damage has occurred.
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: The Bagelry - A local favorite for bagels and breakfast sandwiches. Located 0.3 miles from the hotel.
- Lunch: The Clubhouse - Casual American restaurant with a diverse menu. Located 0.7 miles from the hotel.
- Dinner: Vino Vidi Vici - Italian restaurant known for its delicious pasta dishes. Located 0.5 miles from the hotel.
- Activity: Eisenhower Locks - Visit the locks on the St. Lawrence Seaway and watch ships pass through. Located 2.5 miles from the hotel.
- Breakfast: Tim Hortons - Famous Canadian coffee chain offering breakfast sandwiches and pastries. Located 0.4 miles from the hotel.
- Lunch: The Village Inn - Quaint restaurant serving homemade soups, sandwiches, and salads. Located 0.8 miles from the hotel.
- Dinner: Ak's Diner - Cozy diner serving classic American comfort food. Located 1.2 miles from the hotel.
- Activity: Massena Museum - Explore the history and culture of Massena through exhibits and artifacts. Located 0.6 miles from the hotel.
- Breakfast: Dunkin' Donuts - Popular chain for coffee, donuts, and breakfast sandwiches. Located 0.2 miles from the hotel.
- Lunch: The Pizza Shop - Local pizzeria offering a variety of specialty pizzas and Italian dishes. Located 0.5 miles from the hotel.
- Dinner: The Club - Upscale steakhouse known for its prime cuts and elegant ambiance. Located 0.9 miles from the hotel.
- Activity: Eisenhower Park - Enjoy a leisurely walk or picnic in this scenic park overlooking the St. Lawrence River. Located 1.3 miles from the hotel.
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Meeting Rooms and Banquet Rooms at Quality Inn Massena
Below are the meeting, banquet, conference and event spaces at Quality Inn Massena.
Feel free to use the Quality Inn Massena meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Massena event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Meeting Room 3 | 20 x 32 x 9 | 0 | --/-- | -- | 44 | -- | -- | -- | --/-- | 67 | -- | -- |
Close This Meeting Room 3Room Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 20 x 32 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Meeting Room 1 | 20 x 32 x 9 | 0 | --/-- | -- | 44 | -- | -- | -- | --/-- | 67 | -- | -- |
Close This Meeting Room 1Room Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 20 x 32 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Meeting Room 2 | 22 x 32 x 9 | 0 | --/-- | -- | 48 | -- | -- | -- | --/-- | 74 | -- | -- |
Close This Meeting Room 2Room Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 22 x 32 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Massena Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Quality Inn Massena
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Quality Inn Massena have?
There are 85 rooms in the property.
Is there any meeting space at Quality Inn Massena?
Yes, they have 3 meeting rooms that can support various table layouts.
What kind of breakfast is at Quality Inn Massena?
Complimentary Continental breakfast
Can I get a AAA rate at Quality Inn Massena?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Quality Inn Massena?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Quality Inn Massena?
Yes, there is a gym/fitness area available on-site at the property.
Can I get a group rate at Quality Inn Massena?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 18.4%.
Testimonials:
"It was very convenient and the bids were timely. Only hotels that met my criteria responded and I considered hotels and parts of town that I otherwise would not have considered." L.I. - Atlanta, GA
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