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Very Good
4.0/5
Based on 915 guest reviews
- Our hotel comes with an outdoor pool
- 100 rooms in hotel
- Hotel has 2 floors
- Check-in time: 3:00pm
- Check-out time: 11:00am
- Has environment-friendly policy
- Groups & Meetings rating of 10.0/10
- 4 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed Pet Friendly Room Work Desk Microwave and Refrigerator Wood Floor WiFi Full Breakfast
Non-Smoking
Check RatesAAA CAA Rate 1 King Bed Full Breakfast Free WiFi Pets Allowed Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate 2 Double Beds Full Breakfast Free WiFi Downstairs Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate Accessible 1 Queen Full Breakfast Accessible Roll in Shower, Free WiFi
Non-Smoking
Check RatesAccessible 1 Queen Mobility Accessible Roll in Shower Microwave and Refrigerator WiFi Full Breakfast
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi Pets Allowed Microwav
Non-Smoking
Local Attractions
Grandfather Mountain, Sugar Mountain, Beech Mountain, Blue Ridge Parkway, Lees McRae College, Appalachian State University, Hawksnest Resort, Appalachian Ski Mountain, Banner Elk Heritage Museum, Appalachian Summer Festival, Woolly Worm Festival, Grandfather Mountain Highland Games
Map Location of Best Western Mountain Lodge at Banner Elk
Verified Reviews of Best Western Mountain Lodge at Banner Elk
Below are the verified reviews from guests that we have booked recently: "Kindness and empathy in the mountains."
Overall Score4.0/ 5
I want to express my gratitude to especially the manager at BW Mountain Lodge for her kindness. I had a family emergency and she inquired daily about it and gave me a greatly discounted rate as an act of kindness. I wasn't sure that level of kindness existed anymore. Praises to Shannon and her team. 🫶🏻.
Nancy T. (Individual traveler, booked 1 room), from 
03-Sep-2024 Verified Review, stayed from Fri Aug 30 to Sat Aug 31 2024 at a $228.99 average nightly rate. 
"Great Place!"
Overall Score5.0/ 5
Clean rooms. Friendly employees. Ideal place to stay. Will be back!
Andrew H. (Individual traveler, booked 1 room), from
04-Feb-2024 Verified Review, stayed from Tue Jan 30 to Wed Jan 31 2024 at a $120.00 average nightly rate. "Nice Place!"
Overall Score4.0/ 5
Nice hotel. Ronnie greeted us and was very friendly. The location is close to everything and lots of restaurants are nearby.
Sonya M. (Individual traveler, booked 1 room), from
01-Nov-2023 Verified Review, stayed from Sun Oct 29 to Mon Oct 30 2023 at a $99.00 average nightly rate. "Enjoyable Stay"
Overall Score4.0/ 5
Short stay but fine. The room was clean and staff helpful.
Patricia A. (Individual traveler, booked 1 room), from
24-Sep-2023 Verified Review, stayed from Sat Sep 23 to Sun Sep 24 2023 at a $220.00 average nightly rate. Property Description
Nestled in the Heart of the High Country, the Best Western Mountain Lodge is centrally located amoung the area's most popular destinations. With upgraded room amenities, and a full service restaurant and lounge, our hotel can accommodate groups from 2-200. Other hotel amenities include an outdoor heated pool-open year round, game room, business services (including guest computer and printer), laundry facilities, and group and seasonal packages available.
Green Sustainability
Led Lighting, Slow Flow Water Valves, Linen Reuse/Light Housekeeping for extended stays
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2006 |
| Floors: | 2 |
| Rooms: | 100 |
| Corridors: | All Rooms Have Exterior Hallways |
| Non Smoking Rooms: | 100 |
| Handicap Rooms: | 6 |
| Rooms with 1 Bed: | 21 |
| Rooms with 2 Beds: | 79 |
| Suites: | 1 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 4 |
| Meeting Space: | 7200 sq. feet |
| Banquet Space: | Holds 200 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 50.0 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 2pm-1am daily |
| FEMA Approved: | Yes |
| Pool Info: Seasonal outdoor heated pool open daily Memorial Day through Labor Day 9 AM - 10 PM | |
Policies / Expenses
| Cancellation: 3 day advance cancellation and two-night minimum length of stay on most weekends/special events for individual reservations. Group cancellation policy varies depending on season, number of rooms, and room types. | |
| Typical Group Deposit: | 50% |
| Total Taxes: | 12.75% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.75% |
| Occupancy Tax: | 6.00% (n/a on meeting rooms) |
| Food and Beverage Tax: | 6.75% |
| Food and Beverage Service Charge: | 18.00% |
| Banquet Bartender Fees: | 10.00 Per Hour |
| Chef Attendant Fees: | 50.00 Per Function |
| Avg. Continental Breakfast Cost: | 6.00 Per Person |
| Avg. Plated Breakfast Cost: | 9.00 Per Person |
| Avg. Buffet Breakfast Cost: | 9.00 Per Person |
| Avg. Plated Lunch Cost: | 14.00 Per Person |
| Avg. Buffet Lunch Cost: | 15.00 Per Person |
| Avg. Boxed Lunch Cost: | 10.00 Per Person |
| Avg. Plated Dinner Cost: | 20.00 Per Person |
| Avg. Buffet Dinner Cost: | 20.00 Per Person |
| Morning Break Cost: | 3.00 Per Person |
| Afternoon Break Cost: | 3.00 Per Person |
| Banquet Gallon of Coffee: | 19.00 Per Item |
| Banquet Soda: | 1.50 Per Item |
| Banquet Bottled Water: | 1.50 Per Item |
| Banquet Hosted Bar: | 75.00 Per Function ($250.00 minimum on bev.) |
| Banquet Reception w Hors d'oeuvres: | 16.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Camping or barbeque facilities
- Central location
- Charge for early check out
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Express Check-Out
- Facilities for the disabled
- Fax available
- Free local calls
- Games room
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Restaurant
- Self controlled heating/cooling system
- Shows or evening entertainment
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
Tri-cities Airport TRI 60 miles/1.25 HoursCharlotte International Airport CLT 85 miles/2.25 Hours
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Free Hot Breakfast Buffet served daily 7 AM - 10 AM
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Must book a specific "Pet Friendly" room.
Parking Info
Free onsite self-parking with ample space for oversize vehicles
Internet / WiFI
Free Wi-Fi throughout hotel including guestrooms, public spaces and meeting space
Cleaning Policies
Best Western We Care Clean
About Best Western Hotels
- 4000+ independently owned hotels located in over 100 countries
- Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
- 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
- Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
- Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western Hotels highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Banner Elk Cafe - Start your day with a hearty breakfast at this local favorite. Located 0.5 miles from the hotel.
- Lunch: The Pedalin' Pig - Indulge in mouthwatering BBQ and Southern comfort food. Located 2.3 miles from the hotel.
- Dinner: Bella's Italian Restaurant - Enjoy delicious Italian cuisine in a cozy atmosphere. Located 1.2 miles from the hotel.
- Activity: Grandfather Mountain - Explore the stunning natural beauty of Grandfather Mountain with hiking trails and breathtaking views. Located 9.7 miles from the hotel.
- Breakfast: Fred's General Mercantile - Grab a quick and delicious breakfast sandwich at this charming country store. Located 0.7 miles from the hotel.
- Lunch: The Bayou Smokehouse and Grill - Savor Cajun and Creole flavors at this lively restaurant. Located 1.5 miles from the hotel.
- Dinner: Artisanal Restaurant - Experience farm-to-table dining with a focus on local ingredients. Located 1.8 miles from the hotel.
- Activity: Sugar Mountain Resort - Enjoy skiing, snowboarding, and other winter activities at this popular mountain resort. Located 4.2 miles from the hotel.
- Breakfast: Banner Elk Winery & Villa - Start your day with a wine tasting and breakfast at this scenic winery. Located 3.8 miles from the hotel.
- Lunch: The Painted Fish Cafe & Beer Bar - Indulge in fresh seafood and craft beers at this local gem. Located 1.1 miles from the hotel.
- Dinner: Stonewalls Restaurant - Delight in a fine dining experience with a diverse menu and elegant ambiance. Located 2.5 miles from the hotel.
- Activity: Linville Caverns - Explore the fascinating underground world of Linville Caverns with guided tours. Located 12.4 miles from the hotel.
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Previously known as:
Best Western Mountain Lodge
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FAQs about Best Western Mountain Lodge at Banner Elk
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Mountain Lodge at Banner Elk have?
There are 100 rooms in the property.
Is there any meeting space at Best Western Mountain Lodge at Banner Elk?
Yes, they have 4 meeting rooms that can support various table layouts.
What kind of breakfast is at Best Western Mountain Lodge at Banner Elk?
Free Hot Breakfast Buffet served daily 7 AM - 10 AM
What parking is available at Best Western Mountain Lodge at Banner Elk?
Free onsite self-parking with ample space for oversize vehicles
How much does internet cost?
Free Wi-Fi throughout hotel including guestrooms, public spaces and meeting space
Can I get a AAA rate at Best Western Mountain Lodge at Banner Elk?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Full Breakfast Free WiFi Pets Allowed Microwave, Refrigerator
Can I get a Senior or AARP rate at Best Western Mountain Lodge at Banner Elk?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi Pets Allowed Microwav
Is there a pool at Best Western Mountain Lodge at Banner Elk?
Yes, there is a pool on-site at the property. Seasonal outdoor heated pool open daily Memorial Day through Labor Day 9 AM - 10 PM.
Testimonials:
"Thank you for making this process easier. With all the other things needed to be done for our own wedding, it made your service a blessing. " S.P. - Austin, TX
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