21c Museum Hotel Chicago

55 East Ontario St., Chicago, IL 60611 United States (USA) near Exit 51a on I-94 (~1.2mi)
View Map Reservations: 1-800-219-2797
4.0 Star Property
41.893160-87.625790
+1-800-219-2797
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Very Good
4.5/5

Based on 2338 guest reviews

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  • The Avg. Group Saves 20.5%!
  • Fitness + Health Center
  • 297 rooms in property
  • 17 floors in property
  • 106 suites in property
  • Check-in: 4:00 pm
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 10.0/10
  • 8 conference rooms in property

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Magnificent Mile, River North district, Riverwalk, Navy Pier, John Hancock Center, Historic Water Tower, Museums, Beach

Verified Reviews of 21c Museum Hotel Chicago

Below are the verified reviews from guests that we have booked recently:
"GREAT WEEKEND IN CHICAGO!"
Overall Score5.0/ 5
FRANCISCO CHECKED US IN QUICKLY WITH A SMILE. THE LUNCH IN LURE WAS GREAT. THANKS.
(Individual traveler, booked 1 room), from US flag
29-Apr-2024 Verified Review, stayed from Sat Apr 27 to Sun Apr 28 2024 at a $148.99 average nightly rate.
"Amazing"
Overall Score5.0/ 5
From the very start, Ben checked our group in and was incredibly kind and welcoming. The location, rooms and everything about this hotel is amazing. I would highly recommend this hotel to anyone and will be returning on my next visit to Chicago!
(Group coordinator, booked 13 rooms), from US flag
18-Jan-2024 Verified Review, stayed from Wed Jan 17 to Thu Jan 18 2024 at a $158.99 average nightly rate.
"Good Customer Service"
Overall Score4.0/ 5
Jose was extremely helpful as was the rest of the staff.
(Individual traveler, booked 1 room), from US flag
03-Sep-2023 Verified Review, stayed from Wed Aug 30 to Fri Sep 01 2023 at a $163.99 average nightly rate.
"Room was very clean and comfortable. Staff was friendly and helpful. "
Overall Score4.0/ 5
Great stay, friendly staff. Very spacious rooms.
(Individual traveler, booked 1 room), from CA flag
21-Jul-2023 Verified Review, stayed from Sat Jul 15 to Tue Jul 18 2023 at a C$252.99 average nightly rate.
4.5 out of 5. Based on 2338 guest reviews

Property Description

Expect the unexpected in the Windy City. Located just steps from the famous Michigan Avenue Shopping district, Millennium Park, and renowned museums in downtown Chicago, contemporary art will surround and inspire you at 21c Museum Hotel Chicago. Discover a new kind of cultural and travel experience with this multi-venue museum, boutique hotel, and chef-driven restaurant.From rotating, curated exhibitions, to site-specific installations and cultural programming, 21c Museum Hotel Chicago will offer the local and traveling community unprecedented access to the work of some of today's most powerful artists. 21c Chicago will be the company's ninth and largest property to date, with 297 guest rooms and suites. Building on the founders' mission to bring contemporary art to the public through innovative exhibitions and programing that integrates art into daily life, 21c Chicago features more than 10,000 square feet of exhibition, meeting and event space showcasing rotating curated exhibitions, interactive site-specific art installations and a roster of cultural programming based on collaborations with local and national arts organizations. The property also features a unique, chef-driven food and beverage concept; full service spa, business center, fitness center; and valet parking. Chicago was an ideal city to introduce 21c Museum Hotels to due to its already established infrastructure of culture and sense of community. Exhibits will focus on further energizing and educating an already enlightened audience, and speak to specific themes relevant the world we live in today and interpretations of a world we've yet to fully understand. The rotating programming will provide the perfect backdrop for meetings and events wanting that extra edge, and environment that strikes up conversation.

Green Sustainability

Accor program

Details / Other Expenses

Check In: 4:00 pm
Check Out: 11:00 AM
Year of Last Renovation: 2019
Floors: 17
Rooms: 297
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 297
Handicap Rooms:
Suites: 106
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 8 View Spaces
Meeting Space: 10000 sq. feet
Banquet Space: Holds 500 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 5PM - 11PM
Pool Info: NA
Policies / Expenses
Cancellation:
24 hours in advance
Nightly Parking: $75.
Typical Group Deposit: 50%
Total Taxes: 15.40%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 17.40%
Parking Fee: 75.00 Per Night (valet)
Food and Beverage Service Charge: 24.00%
Avg. Continental Breakfast Cost: 25.00 Per Person
Avg. Plated Breakfast Cost: 38.00 Per Person
Avg. Buffet Breakfast Cost: 34.00 Per Person
Avg. Plated Lunch Cost: 39.00 Per Person
Avg. Buffet Lunch Cost: 38.00 Per Person
Avg. Boxed Lunch Cost: 28.00 Per Person
Avg. Plated Dinner Cost: 88.00 Per Person
Avg. Buffet Dinner Cost: 91.00 Per Person
Morning Break Cost: 15.00 Per Person
Afternoon Break Cost: 15.00 Per Person
Banquet Gallon of Coffee: 95.00 Per Person
Banquet Soda: 6.00 Per Person
Banquet Bottled Water: 6.00 Per Person
Banquet Hosted Bar: 22.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres: 45.00 Per Person/Per Hour

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry valet service
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

O'Hare International or Midway. O'Hare is approximately 17 miles away and Midway is 12 miles.

Local Shuttle Info: NA

Breakfast Information

Catered group breakfast available at one of our Galleries. Pricing starts at $25+ per person, per day (+inclusive of tax and gratuity).Mon-Sat 07:00-11:30.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
USD 75 per accommodation, per stay.

Parking Info

Parking Info/Valet parking available for $75 a night. Self-parking available adjacent to the hotel at an hourly rate or daily (currently $46 daily)

Internet / WiFI

High-speed Wi-Fi is complimentary throughout the hotel including all guest rooms and meeting space.

Cleaning Policies

Housekeeping daily

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Wildberry Pancakes and Cafe - A popular breakfast spot offering a variety of pancakes and other breakfast dishes. Located 0.3 miles from the hotel.
  • Lunch: Lou Malnati's Pizzeria - A Chicago staple known for its deep-dish pizza. Located 0.7 miles from the hotel.
  • Dinner: Girl & the Goat - A trendy restaurant known for its creative small plates and lively atmosphere. Located 0.5 miles from the hotel.
  • Activity: Millennium Park - A famous park featuring iconic attractions like Cloud Gate (The Bean) and Crown Fountain. Located 0.6 miles from the hotel.
  • Day 2

  • Breakfast: Yolk - A popular breakfast spot known for its extensive menu and delicious breakfast options. Located 0.4 miles from the hotel.
  • Lunch: Portillo's - A Chicago institution serving classic Chicago-style hot dogs and Italian beef sandwiches. Located 1.2 miles from the hotel.
  • Dinner: Alinea - A Michelin-starred restaurant offering a unique and innovative dining experience. Located 2.1 miles from the hotel.
  • Activity: Art Institute of Chicago - One of the oldest and largest art museums in the United States, featuring a vast collection of artworks. Located 0.8 miles from the hotel.
  • Day 3

  • Breakfast: Eggy's Diner - A cozy diner serving traditional breakfast dishes with a modern twist. Located 0.5 miles from the hotel.
  • Lunch: Giordano's - Another famous Chicago deep-dish pizza spot with multiple locations. Located 0.7 miles from the hotel.
  • Dinner: Gibsons Bar & Steakhouse - A classic steakhouse known for its prime steaks and lively atmosphere. Located 0.9 miles from the hotel.
  • Activity: Navy Pier - A popular tourist attraction featuring a Ferris wheel, boat tours, restaurants, and entertainment options. Located 1.3 miles from the hotel.

Previously known as:
James Chicago, The James Chicago , The James Hotel, The James Chicago, The James Chicago Magnificent Mile

Seasonality of Hotel Rates at 21c Museum Hotel Chicago

Rate fluctuations of 21c Museum Hotel Chicago

The chart above shows seasonality of prices for both our group rates and the best individual traveler rates our rate checker could find at the time the group bid was placed. The best group rate shown is 44.0% in August 2024 and the highest average individual rate is $444 in the month of October 2024. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at 21c Museum Hotel Chicago in a month when rates are lower.

Meeting Rooms and Banquet Rooms at 21c Museum Hotel Chicago

Below are the meeting, banquet, conference and event spaces at 21c Museum Hotel Chicago.

Feel free to use the 21c Museum Hotel Chicago meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Chicago event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Main Gallery 50 x 50 x 14 2650--/--80964836----/--200250--
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Main Gallery

Room Type:
General Meeting Room
Total Size:
2650 Sq. Mi
Dimensions:
50 x 50 x 14 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$2500.00 USD
Full Day Rental:
$5000.00 USD
Evening Rental:
$3500.00 USD
24 Hr. Hold Rental:
$1000.00 USD
Main Gallery Meeting Space Thumbnail 1
Main Gallery Meeting Space Thumbnail 2
Photo of Main Gallery
Conference Room 37 x 19 x 8 670--/----25--20----/--4020--
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Conference Room

Room Type:
General Meeting Room
Total Size:
670 Sq. Mi
Dimensions:
37 x 19 x 8 Ft.
Floor Level:
2
Power Outlets:
4
Columns:
0
Windows:
4
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$600.00 USD
Full Day Rental:
$800.00 USD
Evening Rental:
$600.00 USD
24 Hr. Hold Rental:
$100.00 USD
Photo of Conference Room
Gallery Six 49 x 19 x 9 900--/--------------/----50--
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Gallery Six

Room Type:
General Meeting Room
Total Size:
900 Sq. Mi
Dimensions:
49 x 19 x 9 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$600.00 USD
Full Day Rental:
$800.00 USD
Evening Rental:
$600.00 USD
24 Hr. Hold Rental:
$100.00 USD
Gallery Six Meeting Space Thumbnail 1
Gallery Six Meeting Space Thumbnail 2
Photo of Gallery Six
Gallery Five 49 x 19 x 9 573--/----20--20----/--6530--
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Gallery Five

Room Type:
General Meeting Room
Total Size:
573 Sq. Mi
Dimensions:
49 x 19 x 9 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$600.00 USD
Full Day Rental:
$800.00 USD
Evening Rental:
$600.00 USD
24 Hr. Hold Rental:
$100.00 USD
Photo of Gallery Five
Gallery Seven 28 x 18 x 8 504--/----16--2010--/--2530--
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Gallery Seven

Room Type:
General Meeting Room
Total Size:
504 Sq. Mi
Dimensions:
28 x 18 x 8 Ft.
Floor Level:
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$600.00 USD
Full Day Rental:
$800.00 USD
Evening Rental:
$600.00 USD
24 Hr. Hold Rental:
$100.00 USD
Photo of Gallery Seven

FAQs about 21c Museum Hotel Chicago

What time is check in?

Check in time is 4:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does 21c Museum Hotel Chicago have?

There are 297 rooms in the property.

Is there any meeting space at 21c Museum Hotel Chicago?

Yes, they have 8 meeting rooms that can support various table layouts.

What kind of breakfast is at 21c Museum Hotel Chicago?

Catered group breakfast available at one of our Galleries. Pricing starts at $25+ per person, per day (+inclusive of tax and gratuity).Mon-Sat 07:00-11:30.

What parking is available at 21c Museum Hotel Chicago?

Parking Info/Valet parking available for $75 a night. Self-parking available adjacent to the hotel at an hourly rate or daily (currently $46 daily)

How much does internet cost?

High-speed Wi-Fi is complimentary throughout the hotel including all guest rooms and meeting space.

Is there a gym at 21c Museum Hotel Chicago?

Yes, there is a gym/fitness area available on-site at the property.

Testimonials:

Testimonials icon
"I will definitely use you in the future. You saved me on this one as space was really tight that week in DC." K.T. - New York City, NY

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