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Andaz Mayakoba Resort Riviera Maya
5.0 Star PropertyAI Disclaimer
This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.
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- Our hotel comes with an outdoor pool
- Avg. Group Discount of 16.3%!
- Fitness center on property
- Hotel has 213 rooms
- Hotel has 3 floors
- Hotel has 41 suites
- Check in time: 15:00
- Hotel has an eco-friendly policy
- Group booking rating of 10.0/10
- Hotel has 4 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Activities on property (some are subject to change and fees may apply): • Access to Mayakoba's outdoor tennis and paddle courts, including the use of rackets and balls (fee applies) • Bikes available to tour throughout resort & Mayakoba • El Camaleon PGA Golf Course (fee applies) • Equipment for snorkeling • Snorkel tour (fee applies) • Paddle boat • Fishing Tours (fee applies) • Stand up paddleboard • Kayaking • Hobie cat (fee applies) • Jet Ski (fee applies) • Archery Lessons (fee applies) • EcoCruise • Naum Spa (fee applies) • 5 km of nature trails fit for walking, jogging, biking, and bird-watching • Diving classes (fee applies) • Cooking classes (fee applies) • Tennis courts (fee applies) • Batting cage (fee applies) • Shopping at El Pueblito • Kite Surfing lessons, seasonal (fee applies) • Tequila Talks and Agave Spirits Mezcal Tasting (fee applies) • Mexican Craft Beer tasting (fee applies) ... and more! Activities off property: • Chichen Itza (2 hours 20 min) • Mayan Ruins of Tulum (1 hour) • Eco Adv
Map Location of Andaz Mayakoba Resort Riviera Maya
Verified Reviews of Andaz Mayakoba Resort Riviera Maya by Hyatt
Below are the verified reviews from guests that we have booked recently: "Secrets Maroma is my new favorite!"
Overall Score5.0/ 5
Fantastic food and service. I liked this beach far more than Playacar. A top shelf experience. Rooms are clean and easily accessible. The beach has white powdery sand and cleanup of sargassum was on point. Never saw piles anywhere.
Montana C. (Individual traveler, booked 1 room), from 
13-Jun-2024 Verified Review, stayed from Fri Jun 07 to Tue Jun 11 2024 at a $413.99 average nightly rate. 
"Most beautiful, relaxing and fun vacation!"
Overall Score5.0/ 5
We had the best time! From the time you first arrive, you feel welcomed! Beaches were beautiful, food was amazing and activities were a blast! We will definitely be back!
Morgan A. (Individual traveler, booked 1 room), from
22-Apr-2024 Verified Review, stayed from Thu Apr 18 to Mon Apr 22 2024 at a $597.99 average nightly rate. Property Description
Thank you for your interest in Andaz Mayakoba Resort Riviera Maya! Located in the Riviera Maya, 30 miles from Cancun International Airport (35-40 minutes drive) and 10 minutes North of Playa del Carmen, Mayakoba is an eco-friendly, private, gated complex on the coastline of the Mexican Caribbean.Surrounded by natural beauty in its lagoons, pools and white sugar sand beaches, the Mayakoba development offers a spectacular 18-hole golf course designed by renowned PGA legend Greg Norman. The signature course was home to the Mayakoba Golf Classic, the only PGA TOUR event in Mexico and now LIV Golf tournament.HOTEL FACTS & FEATURES •The hotel is made up of 214 guestrooms & suites with either mangrove/lagoon, beach, garden or ocean views. •2 Outdoor recreational pools •Naum Full Service Spa: Relaxation lounge, 6 treatment suites and salon services•Complimentary Eco Cruise through the lagoon, complimentary 24HR gym, nature trails, Kimbo Kids Club, Sunrise Beach Yoga, Mayakoba Dive CenterRESTAURANTS, BARS & MEETINGS •Five unique dining experiences; poolside or beachfront : WE ARE THE ONLY HOTEL IN MEXICO WITH 2 Awarded restaurants by Guia Culinaria Mexico Gastronomico in Mexico.•Balam Ballroom divisible into three (6,200 sq. ft.)•Outdoor pre-function areas•5 Breakout Studios (430-861 sq. ft.)•Outdoor meal function spacesWORLD OF HYATT PLANNER REWARD POINTSAs a participant in the World of Hyatt Rewards program, you will earn one World of Hyatt bonus point for every eligible U.S. dollar spent on guest rooms, meeting rooms and banqueting events. You can earn up to 50,000 bonus points per qualifying meeting or event. The bonus points you earn are redeemable for free nights at any Hyatt worldwide or credit for future events.
Green Sustainability
In an effort to maintain our high level of quality and service, we are pleased to share with you our Environmental Procedures and Green Initiatives.Maroma Complex is an ecological protected area, were motorized activities are not allowed at the beach.Our main road access was limited on size due to is located on the mangrove (which can not be removed, due to ecological government restrictions).All garden areas on property should filled out with vegetation of the area, so we can not set up grass as regular gardens.Our offices and business center have established a paper recycling program.The campaign “Leave A Green Print” Friends of Sian Kaan involves the following activities:Signage in areas dedicated to employees as remainders for best practices such as energy conservation (examples: turn off lights, turn off computers and unused equipment in employee areas/offices), water conservation, recycling, landscape conservation, flora and fauna conservation, general environmental education, etc.Secrets Maroma Beach has registered in the Rainforest- Alliance program which works with hotels, restaurants and other tourism businesses to help them improve their environmental, social and economic practices; business’s adoption of sustainability practices and help its managers understand what they are doing well and which areas need improvement. Audits cover topics such as clean technologies, waste management and recycling, carbon offsets, biodiversity conservation, cultural preservation, gender equality, administration and planning, service quality and green marketing. All modules meet Global Sustainable Tourism Criteria. Secrets Maroma Beach has been part of the MARTI program (MesoAmerican Reef Tourism Initiative) since 2010. We have had verifications and training for implementation of Best Practices aimed to reduce the consumption of energy and water, and to minimize the generation of solid waste, actions that result in environmental and economic benefits.The leading program of MARTI’s Hotel Component is the implementation of an Environmental Management System in hotels of the region. MARTI''s goal is to integrate sound natural resources management and sustainable practices into tourism development and operations at all scales in the MesoAmerican Reef region by 2016, thereby ensuring the region''s economic and environmental prosperity.The hotel is affiliated to the environmental management system MARTI (The Mesoamerican Reef Association), who has given us the foundations to qualify for a certification as a company of good environmental practices. •The hotel is responsible for separating their waste (plastic bottles, cardboard, aluminum, etc.) and refer them to a company dedicated to the recycle and reuse of waste. • Our rooms are equipped with sensors that allow energy savings when the guest is not in the room. •We have a water saving program, through a sign posted in the rooms for the use of towels and bathrobes (if they are hung, will be left in the room. If they are placed in the ground, will be replaced with new clean ones) .•We have installed water saving devices in faucets.•We have our own waste water treatment plant in the hotel, which allows reusing the water towards our grounds. •We conduct periodic audits to make sure our staff carries out good environmental practices in all departments. •We offer courses and speeches on environmental awareness to our staff. •We use biodegradable straws in our beach and pool bars.•We actively collaborate with an animal shelter in Cancun that provides medical assistance to sick and homeless animals found at the hotel or surrounding areas. •We do not permit nor rent motorized water facilities such as ATV´s in order to protect the reef barrier in our shores.
Details / Other Expenses
| Check In: | 15:00 |
| Check Out: | 12:00 |
| Year of Last Renovation: | 2017 |
| Floors: | 3 |
| Rooms: | 213 |
| Corridors: | All Rooms Have Exterior Hallways |
| Non Smoking Rooms: | 213 |
| Handicap Rooms: | 3 |
| Rooms with 1 Bed: | 161 |
| Rooms with 2 Beds: | 52 |
| Suites: | 41 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 4 View Spaces |
| Meeting Space: | 33237 sq. feet |
| Banquet Space: | Holds 840 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 11 am to 11 Pm |
| Pool Info: | 2 pools |
| Ownership: | Hotel Hoyo Uno S. de R.L. de C.V./RFC: HHU130123T76 |
Policies / Expenses
| Cancellation: (GROUP) ROOM ATTRITION POLICY: (for reduction of rooms)45 - 30 days: 10% of the room block base established may be canceled without liability. Any rooms canceled in excess of 10% are subject to a two nights charge. | |
| Nightly Parking: | Comp |
| Typical Group Deposit: | 30% initial payment |
| Total Taxes: | 31.00% |
| Total Misc Fees: | $1.83 USD (mandatory resort fees/taxes) |
| State Tax: | 16.00% |
| Occupancy Tax: | 5.00% |
| Banquet Labor Fees: | 25.00 Per Person (AFTER 11PM SERVICE) |
| Avg. Continental Breakfast Cost: | 25.00 Per Person (per private event) |
| Avg. Plated Breakfast Cost: | 30.00 Per Person (per private event) |
| Avg. Buffet Breakfast Cost: | 50.00 Per Person (per private event) |
| Avg. Plated Lunch Cost: | 110.00 Per Person (per private event) |
| Avg. Buffet Lunch Cost: | 120.00 Per Person (per private event) |
| Avg. Boxed Lunch Cost: | 18.00 Per Person |
| Avg. Plated Dinner Cost: | 80.00 Per Person (per private event) |
| Avg. Buffet Dinner Cost: | 140.00 Per Person (per private event) |
| Morning Break Cost: | 18.00 Per Person |
| Afternoon Break Cost: | 18.00 Per Person |
| Banquet Reception w Hors d'oeuvres: | 25.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Alarm clock
- All-inclusive resort
- ATM
- Baby facilities in room
- Baggage storage facilities
- Breakfast in room
- Car rental
- Central location
- Charge for early check out
- Child facilities
- Clothes drying
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Games room
- Grocery service
- Hairdryer available
- Hair dresser
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Licensed bar
- Mini bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private garden grounds
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shop
- Shower
- Shows or evening entertainment
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Showtime
- Valet Parking
- Voicemail
Airport & Shuttle Information
Andaz Mayakoba is located a mere 29 miles from Cancun International Airport.
Local Shuttle Info: Roundtrip airport transfers: Executive van for up to 10 people $150USD each waySUV for up to 4 people $195USD each way
Breakfast Information
$20usd per person inclusive of tax and service if booking as Group.
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Complimentary - Parking for buses available with private Group check-in area available.
Internet / WiFI
Complimentary WiFi in all areas.
About Hyatt Hotels and Resorts
- Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
- Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
- With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
- Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
- Meeting and event space is handled with care and the professionalism deserved
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: La Cueva del Chango - Enjoy a traditional Mexican breakfast in a charming jungle setting. Located 7.8 km from the hotel.
- Lunch: La Parrilla - Savor authentic Mexican cuisine with a view of the Caribbean Sea. Located 3.9 km from the hotel.
- Dinner: El Fogon - A popular local spot known for its delicious tacos al pastor. Located 5.2 km from the hotel.
- Activity: Xcaret Park - Immerse yourself in Mexican culture and nature with various activities and shows. Located 10.5 km from the hotel.
- Breakfast: Chez Celine - Start your day with freshly baked pastries and a cup of coffee at this charming French bakery. Located 6.3 km from the hotel.
- Lunch: La Fisheria - Enjoy fresh seafood dishes in a vibrant and lively atmosphere. Located 4.2 km from the hotel.
- Dinner: Alux Restaurant - Dine in a unique cave setting and indulge in gourmet Mexican cuisine. Located 9.6 km from the hotel.
- Activity: Xplor Park - Experience thrilling adventures like zip-lining and underground rivers in a natural park. Located 12.8 km from the hotel.
- Breakfast: The Pitted Date - Enjoy a healthy and delicious breakfast with vegan and gluten-free options. Located 5.7 km from the hotel.
- Lunch: La Cueva del Chango - Return to this charming spot for a delightful lunch amidst the jungle. Located 7.8 km from the hotel.
- Dinner: La Perla Pixan Cuisine & Mezcal Store - Delight in traditional Mayan cuisine and explore their extensive mezcal collection. Located 8.1 km from the hotel.
- Activity: Cozumel Island - Take a ferry to Cozumel and explore the beautiful beaches and vibrant marine life. Located 20.3 km from the hotel.
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Previously known as:
Belmond Maroma Resort & Spa, Blue Bay Grand Esmeralda All Inclusive, Generations Riviera Maya All Inclusive, Grand Palladium Kantenah Resort & Spa All Inclusive, Grand Velas Riviera Maya All Inclusive, Hacienda Tres Rios, Iberostar Paraiso Beach, Occidental at Xcaret Destination All Inclusive, Pure Mareazul, Sandos Caracol Eco Resort All Inclusive, Secrets Capri Riviera Cancun All Inclusive, Secrets Maroma Beach Riviera Cancun All Inclusive, Sandos Caracol Eco Resort - All Inclusive
Group and Meeting Promotions at Andaz Mayakoba Resort Riviera Maya
Below are the "hot dates" for Andaz Mayakoba Resort Riviera Maya. These are typically special promotions for groups and meetings during slower times of the year for the property.
Nov 01, 2024 - Dec 31, 2024
Giving thanks in November at paradise has never been more attractive!! Resort fee waived + welcome amenities + Spa treatment for your next retreat. Rates starting at $199.00 with many concessions for you!
Posted on 01-Jul-2024
Giving thanks in November at paradise has never been more attractive!! Resort fee waived + welcome amenities + Spa treatment for your next retreat. Rates starting at $199.00 with many concessions for you!
Posted on 01-Jul-2024
Jan 06, 2025 - Jan 19, 2025
Opportunity dates in January 2025!! More benefits and opportunity rates
Posted on 22-Oct-2024
Opportunity dates in January 2025!! More benefits and opportunity rates
Posted on 22-Oct-2024
Jan 23, 2025 - Feb 12, 2025
Opportunity dates in February 2025!! More benefits and opportunity rates
Posted on 22-Oct-2024
Opportunity dates in February 2025!! More benefits and opportunity rates
Posted on 22-Oct-2024
Feb 16, 2025 - Feb 28, 2025
Opportunity dates in February 2025!! More benefits and opportunity rates
Posted on 22-Oct-2024
Opportunity dates in February 2025!! More benefits and opportunity rates
Posted on 22-Oct-2024
Restrictions may apply and these offers may change at any time.
Seasonality and Projections at Andaz Mayakoba Resort Riviera Maya
This chart illustrates fluctuations of sleeping room prices for both group/meeting quotes and the best online individual traveler prices we could find at the time the group/meeting bid was entered. The most competitive group or meeting displayed is 42.8% in the month of September 2024 and the highest average individual rate is $870 in the month of March 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Andaz Mayakoba Resort Riviera Maya in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Andaz Mayakoba Resort Riviera Maya
Below are the meeting, banquet, conference and event spaces at Andaz Mayakoba Resort Riviera Maya.
Feel free to use the Andaz Mayakoba Resort Riviera Maya meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Riviera Maya event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Balam | 117 x 53 x 20 | 6200 | --/320 | 230 | 180 | 72 | 54 | -- | --/-- | 450 | 600 | -- |
Close This Balamsq ft.: 1117.3’ x 53.1’ x 19.7’ Room Type: Ballroom Total Size: 6200 Sq. Mi Dimensions: 117 x 53 x 20 Ft. Floor Level: Ground Level Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? Yes Built In A/V? Yes Amenities Available
    | ||||||||||||
| Studio 4&5 | 48 x 33 x 9 | 1584 | --/132 | 48 | 36 | 42 | 36 | -- | --/-- | 60 | 70 | -- |
Close This Studio 4&5Room Type: General Meeting Room Total Size: 1584 Sq. Mi Dimensions: 48 x 33 x 9 Ft. Floor Level: Ground Level Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
 | ||||||||||||
| Studio 1 | 24 x 27 x 9 | 628 | --/30 | 24 | 18 | 20 | 18 | 20 | --/-- | 30 | 30 | -- |
Close This Studio 123.6’ x 26.6’ x 9.2 Room Type: General Meeting Room Total Size: 628 Sq. Mi Dimensions: 24 x 27 x 9 Ft. Floor Level: Ground Level Power Outlets: 2 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
   | ||||||||||||
| Studio 2 | 24 x 27 x 9 | 648 | --/30 | 24 | 18 | 20 | 18 | -- | --/-- | 30 | 30 | -- |
Close This Studio 2Room Type: General Meeting Room Total Size: 648 Sq. Mi Dimensions: 24 x 27 x 9 Ft. Floor Level: Ground Level Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
 | ||||||||||||
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FAQs about Andaz Mayakoba Resort Riviera Maya by Hyatt
What time is check in?
Check in time is 15:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Andaz Mayakoba Resort Riviera Maya by Hyatt have?
There are 213 sleeping rooms in the hotel.
Is there any meeting space at Andaz Mayakoba Resort Riviera Maya by Hyatt?
Yes, they have 4 meeting rooms that can support various table layouts.
What kind of breakfast is at Andaz Mayakoba Resort Riviera Maya by Hyatt?
$20usd per person inclusive of tax and service if booking as Group.
What parking is available at Andaz Mayakoba Resort Riviera Maya by Hyatt?
Complimentary - Parking for buses available with private Group check-in area available.
How much does internet cost?
Complimentary WiFi in all areas.
Can I get a AAA rate at Andaz Mayakoba Resort Riviera Maya by Hyatt?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Andaz Mayakoba Resort Riviera Maya by Hyatt?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Andaz Mayakoba Resort Riviera Maya by Hyatt?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Andaz Mayakoba Resort Riviera Maya by Hyatt?
Yes, there is a pool on-site at the property. 2 pools.
Can I get a group rate at Andaz Mayakoba Resort Riviera Maya by Hyatt?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 16.3%.
Testimonials:
"Wedding planning is time consuming enough. This made the most use of my time without having to make mutiple phone calls. Thanks so much!" V.L. - Tempe, AZ
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