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Very Good
4.0/5
Based on 549 guest reviews
- Our hotel comes with an outdoor pool
- Fitness center on property
- Hotel has 196 rooms
- Hotel has 5 floors
- Hotel has 57 suites
- Check in time: 3:00 PM
- Groups & Meetings rating of 10.0/10
- Hotel has 8 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Check RatesTravelport 1 King Bed Suite 1 Person Sofa Bed - Free Internet, Refrigerator 2
Non-Smoking
Check RatesTravelport 2 Double Beds Pet Friendly Room Coffee Maker Free Continental Breakfast Hair
Smoking
Local Attractions
Darien Lake Theme Park Batavia Downs Casino & Harness Racing Niagara Falls Dwyer Stadium Letchworth State Park Genesee Country Museum Iroquois National Wildlife Refuge Jell-O Museum Olivers Homemade Candy Factory & Store Holland Land Office
Map & Landmarks: Quality Inn & Suites Palm Island Indoor Waterpark
Verified Reviews of Quality Inn & Suites Palm Island Indoor Waterpark
Below are the verified reviews from guests that we have booked recently: "Boy skating fast in lobby asking for $$. pool closed clerk saw the kids… ssaid he would our$$."
Overall Score1.0/ 5
Not good dirty and very unorganized. Desk clerk didn't say anything to the kid skating very un professional.
Kathleen Q. (Individual traveler, booked 1 room), from 
26-Aug-2024 Verified Review, stayed from Wed Aug 14 to Thu Aug 15 2024 at a $98.00 average nightly rate. 
Property Description
The largest full service hotel in Genesee County. Located directly off the NYS Thruway at exit 48. Centrally located halfway between Buffalo and Rochester, New York. A spacious grand lobby with free interenet access. 196 spacious guest rooms with in-room coffee makers, refrigerators, microwaves, hair dryers, iron and ironing boards, wired high-speed internet and a free morning newspaper. A full service restaurant, lounge, and game room are open year round. An indoor heated pool, large outdoor pool, fitness room are available for guests use. For large or small meetings, the Holiday Inn - Batavia has the rooms that will work for you. Our full time sales and banquet staff will help plan your next event from start to finish. Coin laundry and room service area also available for extended stays.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 Noon |
| Year of Last Renovation: | 2009 |
| Floors: | 5 |
| Rooms: | 196 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 84 |
| Handicap Rooms: | 9 |
| Suites: | 57 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 8 View Spaces |
| Meeting Space: | 24474 sq. feet |
| Banquet Space: | Holds 840 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 5:00 PM - 2:00 PM |
Policies / Expenses
| Cancellation: 6 PM Day of Check In - cancellation for overnight roomsGroup Blocks - two week cancellation in writing. | |
| Nightly Parking: | -0- |
| Typical Group Deposit: | $500 |
| Total Taxes: | 11.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Baggage storage facilities
- Central location
- Clothes drying
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Games room
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Ironing facilities
- Laundry facilities
- Licensed bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Pets allowed
- Private bathroom in room
- Quiet location
- Refrigerator
- Restaurant
- 24 hours room service
- Sauna
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
Genesee County Airport - 2 miles Buffalo Niagara International Airport - 35 milesRochester Airport - 40 miles
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.$15 per room per night pet fee charge
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Batavia's Original - Start your day with a delicious breakfast at Batavia's Original, a local favorite diner located only 1 mile away from the hotel.
- Lunch: T.F. Brown's - Enjoy a tasty lunch at T.F. Brown's, known for their delicious burgers and wings. This popular restaurant is located just 3 miles from the hotel.
- Dinner: Alex's Place - Famous for their mouthwatering BBQ ribs and steaks, Alex's Place is a must-visit restaurant located just 2 miles from Quality Inn & Suites Palm Island Indoor Waterpark.
- Activity: Genesee Country Village & Museum - Immerse yourself in history at the Genesee Country Village & Museum, located 5 miles away from the hotel. Explore the 19th-century village and learn about rural life in Western New York.
- Breakfast: Sweet Sarah's - Indulge in a delicious breakfast at Sweet Sarah's, a charming bakery located just 2 miles away from the hotel. Try their freshly baked pastries and specialty coffees.
- Lunch: Tully's Good Times - Grab a casual lunch at Tully's Good Times, a popular sports bar and restaurant located 3 miles from the hotel. Enjoy their wide selection of appetizers and sandwiches.
- Dinner: O'Lacy's Irish Pub - Experience authentic Irish cuisine at O'Lacy's Irish Pub, located 4 miles from the hotel. Enjoy traditional dishes like shepherd's pie and fish and chips.
- Activity: Batavia Downs Gaming - Try your luck at Batavia Downs Gaming, a racetrack and casino located only 1 mile away from the hotel. Enjoy live horse racing and try your hand at the slot machines.
- Breakfast: Main Street Pizza Company - Start your day with a hearty breakfast at Main Street Pizza Company, a local favorite known for their breakfast pizzas. It's located just 3 miles away from the hotel.
- Lunch: D & R Depot Restaurant - Enjoy a delightful lunch at D & R Depot Restaurant, a charming eatery housed in a historic train depot. It's located 5 miles from the hotel.
- Dinner: Red Osier Landmark Restaurant - Treat yourself to a delicious dinner at Red Osier Landmark Restaurant, known for their prime rib and steaks. This iconic restaurant is located 6 miles from the hotel.
- Activity: Palm Island Indoor Waterpark - Make a splash at the Palm Island Indoor Waterpark, conveniently located at Quality Inn & Suites Palm Island Indoor Waterpark. Enjoy thrilling water slides and a lazy river right at your hotel.
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Previously known as:
Clarion Hotel Batavia Palm Island Indoor Waterpark
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Meeting Rooms and Banquet Rooms at Quality Inn & Suites Palm Island Indoor Waterpark
Below are the meeting, banquet, conference and event spaces at Quality Inn & Suites Palm Island Indoor Waterpark.
Feel free to use the Quality Inn & Suites Palm Island Indoor Waterpark meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Batavia event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Atrium | 107 x 60 x 0 | 6420 | 535/535 | 535 | -- | -- | -- | -- | --/-- | 676 | 713 | -- |
Close This AtriumRoom Type: General Meeting Room Total Size: 6420 Sq. Mi Dimensions: 107 x 60 x 0 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Ballroom | 126 x 60 x 0 | 7560 | 630/630 | 630 | 521 | -- | -- | -- | --/-- | 796 | 840 | -- |
Close This BallroomRoom Type: General Meeting Room Total Size: 7560 Sq. Mi Dimensions: 126 x 60 x 0 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Board | 24 x 30 x 0 | 720 | 60/60 | 60 | 50 | 18 | 20 | 18 | --/-- | 76 | 80 | -- |
Close This BoardRoom Type: General Meeting Room Total Size: 720 Sq. Mi Dimensions: 24 x 30 x 0 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Crystal Room | 62 x 50 x 0 | 3100 | 258/258 | 258 | 214 | 78 | 86 | 78 | --/-- | 326 | 344 | -- |
Close This Crystal RoomRoom Type: General Meeting Room Total Size: 3100 Sq. Mi Dimensions: 62 x 50 x 0 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Diamond Room | 32 x 50 x 0 | 1600 | 133/133 | 133 | 110 | 40 | 44 | 40 | --/-- | 168 | 178 | -- |
Close This Diamond RoomRoom Type: General Meeting Room Total Size: 1600 Sq. Mi Dimensions: 32 x 50 x 0 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Emerald Room | 32 x 50 x 0 | 1600 | 133/133 | 133 | 110 | 40 | 44 | 40 | --/-- | 168 | 178 | -- |
Close This Emerald RoomRoom Type: General Meeting Room Total Size: 1600 Sq. Mi Dimensions: 32 x 50 x 0 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Executive | 18 x 50 x 0 | 900 | 75/75 | 75 | 62 | 23 | 25 | 23 | --/-- | 95 | 100 | -- |
Close This ExecutiveRoom Type: General Meeting Room Total Size: 900 Sq. Mi Dimensions: 18 x 50 x 0 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Garden | 18 x 24 x 0 | 432 | 36/36 | 36 | 30 | 11 | 12 | 11 | --/-- | 45 | 48 | -- |
Close This GardenRoom Type: General Meeting Room Total Size: 432 Sq. Mi Dimensions: 18 x 24 x 0 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Sapphire | 42 x 51 x 0 | 2142 | 178/178 | 178 | 148 | 54 | 60 | 54 | --/-- | 225 | 238 | -- |
Close This SapphireRoom Type: General Meeting Room Total Size: 2142 Sq. Mi Dimensions: 42 x 51 x 0 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Batavia Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Quality Inn & Suites Palm Island Indoor Waterpark
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 Noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Quality Inn & Suites Palm Island Indoor Waterpark have?
There are 196 sleeping rooms in the hotel.
Is there any meeting space at Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, they have 8 meeting rooms that can support various table layouts.
Can I get a AAA rate at Quality Inn & Suites Palm Island Indoor Waterpark?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Quality Inn & Suites Palm Island Indoor Waterpark?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Quality Inn & Suites Palm Island Indoor Waterpark?
Yes, there is a pool on-site at the property..
Testimonials:
"You helped me with budgeting airfares and with all this help on hotels and air, we ended up choosing to have an off-site meeting and it ended up being cheaper than us hosting it here in NYC!" C.C. - New York City, NY
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