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Average
3.5/5
Based on 111 guest reviews
- Outdoor pool at hotel
- The Avg. Group Saves 6.8%!
- Access to gym on-site
- 100 sleeping rooms in hotel
- 2 floors in property
- 4 suites in property
- Check in: 300pm
- Hotel has a green policy
- Group friendly rating of 10.0/10
- 10 meeting rooms in property
Standard prices by room type for the next 60 days
Room Types
Check RatesAdjusuiters International 1 King Bed Accessible Hearing Accessible Visual Doorbell Alert
Non-Smoking
Check RatesAdjusuiters International 1 King Bed Overstuffed Chair Microwave, Refrigerator, Free WiFi
Non-Smoking
Check RatesAdjusuiters International 1 King Bed Sofa Bed Microwave, Refrigerator, Free WiFi
Non-Smoking
Check RatesAdjusuiters International 2 Queen Beds Overstuffed Chair Microwave, Refrigerator, Free WiFi
Non-Smoking
Check RatesChoice Priv Rate Member Num Req 1 King Bed Accessible Hearing Accessible Visual Doorbell Alert
Non-Smoking
Check RatesChoice Priv Rate Member Num Req 1 King Bed Overstuffed Chair Microwave, Refrigerator, Free WiFi
Non-Smoking
Check RatesChoice Priv Rate Member Num Req 1 King Bed Sofa Bed Microwave, Refrigerator, Free WiFi
Non-Smoking
Check RatesChoice Priv Rate Member Num Req 1 King Bed Suite 1 Bedroom Suite Living Room Sofa Bed Table and Chai
Non-Smoking
Check RatesChoice Priv Rate Member Num Req 2 Queen Beds Overstuffed Chair Microwave, Refrigerator, Free WiFi
Non-Smoking
Check RatesGovernment Military Rate ID Required 1 King Bed Accessible Hearing Accessible Visual Doorbell Alert
Non-Smoking
Check RatesGovernment Military Rate ID Required 1 King Bed Overstuffed Chair Microwave, Refrigerator, Free WiFi
Non-Smoking
Local Attractions
We are located close to such tourists attractions as; the Adirondack Scenic Railroad, the carriage House, Erie Canal village, Herkimer Diamond Mines and Lil' Diamond Cruises, the National Baseball hall of Fame, the National Distance Running Hall of Fame
Landmarks and Location of Burrstone Inn Ascend Hotel Collection
Verified Reviews of Burrstone Inn Ascend Hotel Collection
Below are the verified reviews from guests that we have booked recently: "A fine place to stay."
Overall Score5.0/ 5
A fine place to stay. Friendly, helpful staff.
Bruce M. (Individual traveler, booked 1 room), from 
10-Oct-2024 Verified Review, stayed from Sun Oct 06 to Tue Oct 08 2024 at a $164.99 average nightly rate. 
"Home away from home."
Overall Score5.0/ 5
I love staying here. My dog does too ! Nice,grassy grounds for her to walk, with trash receptacles available. Accessible parking for hubby, who needs it right now. Friendly,yet unobtrusive staff. Easy access to everything in town !
Anita P. (Individual traveler, booked 1 room), from
02-Jul-2024 Verified Review, stayed from Sat Jun 22 to Mon Jun 24 2024 at a $190.95 average nightly rate. Response from Management on 05-Jul-2024:
Hello Anita,Thank you for the motivating comments. We are so thrilled that you feel at home here and that you find our hotel to be very accommodating to your total needs. Glad your dog was content too! Our pets are an extension of family...which reminds me that we need to order some doggy treats! :) Hope you and your husband come our way again soon...enjoy your Summer!With a smile,DeniseDirector of Sales
"Homey.comfortable."
Overall Score5.0/ 5
Relaxing, nice big bed, great towels ! Glad to have fridge and micro. Quiet area close to all. Going to add. Another night !
Anita P. (Individual traveler, booked 1 room), from
23-Jun-2024 Verified Review, stayed from Sat Jun 22 to Mon Jun 24 2024 at a $190.95 average nightly rate. "Great Hotel & Restaurant!"
Overall Score4.0/ 5
We loved our stay at the Burrstone. The room was clean and the staff working at the hotel was friendly and helpful. The attached restaurant had live music and was a fun atmosphere for dinner. We had a great stay!
Liz B. (Individual traveler, booked 1 room), from
22-Feb-2024 Verified Review, stayed from Mon Feb 19 to Tue Feb 20 2024 at a $135.15 average nightly rate. "Great Hotel"
Overall Score4.0/ 5
I would recommend this hotel to friends. The staff was great!!
Jerome H. (Individual traveler, booked 1 room), from
30-Oct-2023 Verified Review, stayed from Fri Oct 27 to Sun Oct 29 2023 at a $160.65 average nightly rate. "Lovely Place!"
Overall Score5.0/ 5
Beautiful hotel! I wish I was staying longer!
Carla H. (Individual traveler, booked 1 room), from
10-Aug-2023 Verified Review, stayed from Thu Aug 10 to Fri Aug 11 2023 at a $193.00 average nightly rate. Response from Management on 29-Aug-2023:
Hi Carla,Thank you so much for taking the time to respond to a review on your stay with us! Please come back again ...we would love to have you as our guest. We certainly value your kind remarks...it's a real motivator for our staff.
"Everything was spectacular. "
Overall Score4.0/ 5
Everything was spectacular. The staff was remarkable.
Janice H. (Individual traveler, booked 1 room), from
23-Jul-2023 Verified Review, stayed from Mon Jul 17 to Fri Jul 21 2023 at a $163.99 average nightly rate. Response from Management on 28-Jul-2023:
Thank you so much for the positive feedback Janice! Hope you come this way again! Have a wonderful Summer!
Property Description
Our property includes 100 spacious guest rooms; broken down into double beds, kings, king executive, king sofa beds, and four luxurious suites. We have an on site restaurant that is open daily from 6:30am until midnight six days a week, and until 10pm on Sundays. Our five meeting rooms can accommodate groups of ten to two hundred guests. We offer full catering services, including room service, and catering for meetins, parties, and events. We also have on site laundry facilities, and fitness room complete with a whirlpool, and an outdoor courtyard with a pool. Parking and wireless Internet are free of charge to all guests.
Green Sustainability
Green Engage
Details / Other Expenses
| Check In: | 300pm |
| Check Out: | 1200pm |
| Year of Last Renovation: | 2013 |
| Floors: | 2 |
| Rooms: | 100 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 100 |
| Handicap Rooms: | 5 |
| Suites: | 4 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 10 View Spaces |
| Meeting Space: | 10044 sq. feet |
| Banquet Space: | Holds 240 people |
| Dist. to Food/Bars: | 1.0 Mi |
| Dist. to 24hr Restaurant: | 3.0 Mi |
| Dist. to Nearest Gym: | 0.5 Mi |
| Lounge/Bar Hours: | 4pm - 11pm |
| Pool Info: Out door pool open June through September | |
Policies / Expenses
| Cancellation: 72 hour cancellation for group blocks.6pm day of arrival for individual reservations. | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 10.75% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 8.75% |
| Occupancy Tax: | 5.00% |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 5.00 Per Stay |
| Gym Fee: | 0.00 Per Day |
| Additional Person Fee: | 0.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Food and Beverage Service Charge: | 20.00% |
| Banquet Bartender Fees: | 75.00 Per Function |
| Avg. Continental Breakfast Cost: | 0.00 Per Person |
| Avg. Plated Breakfast Cost: | 0.00 Per Person |
| Avg. Buffet Breakfast Cost: | 0.00 Per Person (Complimentary Hot Buffet) |
| Avg. Plated Lunch Cost: | 12.95 Per Person |
| Avg. Buffet Lunch Cost: | 11.95 Per Person |
| Avg. Boxed Lunch Cost: | 10.00 Per Person |
| Avg. Plated Dinner Cost: | 18.95 Per Person |
| Avg. Buffet Dinner Cost: | 14.95 Per Person |
| Morning Break Cost: | 5.95 Per Person |
| Afternoon Break Cost: | 5.95 Per Person |
| Banquet Gallon of Coffee: | 25.00 Per Item |
| Banquet Soda: | 2.00 Per Item |
| Banquet Bottled Water: | 2.00 Per Item |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Clothes drying
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Kitchenette in room
- Laundry facilities
- Licensed bar
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Voicemail
Airport & Shuttle Information
Syracuse airport, 45 minute drive.
Local Shuttle Info: At this time, our hotel does not have a shuttle.
Breakfast Information
Breakfast is served daily from 6:30am until 10am. We offer full service, Hot Breakfast Buffet is included for all guests. We promise to deliver: Quality, Selection, Service and Value.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.non refundable $35.00 pet fee
Parking Info
There are no fees charged for parking. Our lot is very large and can accommodate 4 buses at a time easily. It is self-parking and safe - we are located in a business park setting.
Internet / WiFI
Wireless Internet is provided, complimentary, throughout the entire hotel. Allowing you to be connected where you are in your guestroom, a meeting or our bar and restaurant!
Cleaning Policies
We have special supplies for cleaning and sanitizing all areas of the hotel. We have disinfectant spray products that kill 99% of germs and bacteria associated with viruses / flu. The staff must use masks and gloves when cleaning and servicing guest areas. Front desk has Clorox wipes and hand sanitizers to clean in between guest check-ins as well as a glass partition.
About Ascend Hotel Collection
- Upscale property delivering the highest standards of hospitality, services, and luxury comfort
- Free wireless internet and continental breakfast
- Beautiful indoor and outdoor pools
- Flat-screen high definition TV's
- Boutique restaurants and cocktail lounges at participating locations
- Fitness center facility
The Ascend Hotel Collection highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Cafe Florentine - Start your day with a tasty breakfast at this cozy cafe located 1 mile from the hotel.
- Lunch: Nola's - Indulge in some Cajun cuisine for lunch at this vibrant restaurant located 3 miles from the hotel.
- Dinner: Delmonico's Italian Steakhouse - Enjoy a delicious steak dinner at this popular Italian steakhouse located 2.5 miles from the hotel.
- Activity: Utica Zoo - Spend the afternoon exploring the Utica Zoo, located just 4 miles from the hotel.
- Breakfast: Bagel Grove - Grab a delicious bagel and coffee for breakfast at this local favorite located 2 miles from the hotel.
- Lunch: Symeon's Greek Restaurant - Enjoy authentic Greek cuisine for lunch at this family-owned restaurant located 3 miles from the hotel.
- Dinner: Ocean Blue Restaurant & Oyster Bar - Treat yourself to fresh seafood for dinner at this upscale restaurant located 3.5 miles from the hotel.
- Activity: Munson-Williams-Proctor Arts Institute - Explore the art collections and exhibitions at this renowned art institute, located just 2.5 miles from the hotel.
- Breakfast: Cafe Domenico - Start your day with a delicious cup of coffee and a pastry at this cozy cafe located 2 miles from the hotel.
- Lunch: The Tailor and the Cook - Enjoy a farm-to-table lunch experience at this upscale restaurant located 2.5 miles from the hotel.
- Dinner: Carmella's Cafe - Experience a taste of Italy for dinner at this charming cafe located 1.5 miles from the hotel.
- Activity: Stanley Theatre - Catch a live performance or show at this historic theater located just 2 miles from the hotel.
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Previously known as:
Holiday Inn Utica, Burrstone Inn
Group vs. Individual Rates at Burrstone Inn Ascend Hotel Collection
The chart above shows trends of prices for both group/meeting rates and the best individual traveler prices we could find at the time the group/meeting bid was placed. The most competitive group/meeting rate displayed is 34.0% in the month of May 2022 and the highest average individual rate is $247 in the month of May 2024. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Burrstone Inn Ascend Hotel Collection in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Burrstone Inn Ascend Hotel Collection
Below are the meeting, banquet, conference and event spaces at Burrstone Inn Ascend Hotel Collection.
Feel free to use the Burrstone Inn Ascend Hotel Collection meeting space capacities chart below to help in your event planning. Hotel Planner specializes in New Hartford event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Ballroom | 39 x 64 x 11 | 2496 | --/200 | -- | 104 | 60 | 71 | 60 | 16/12 | 277 | 200 | -- |
Close This BallroomRoom Type: Ballroom Total Size: 2496 Sq. Mi Dimensions: 39 x 64 x 11 Ft. Floor Level: 1 Power Outlets: 16 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Presidential/Executive Room | 36 x 36 x 11 | 1296 | --/100 | -- | 54 | 31 | 37 | 31 | 8/6 | 100 | 100 | -- |
Close This Presidential/Executive RoomRoom Type: General Meeting Room Total Size: 1296 Sq. Mi Dimensions: 36 x 36 x 11 Ft. Floor Level: Ground Level Power Outlets: 7 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Board Room | 12 x 24 x 11 | 288 | --/-- | -- | -- | -- | -- | 13 | --/-- | -- | -- | -- |
Close This Board RoomRoom Type: General Meeting Room Total Size: 288 Sq. Mi Dimensions: 12 x 24 x 11 Ft. Floor Level: Ground Level Power Outlets: 5 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Executive | 18 x 36 x 11 | 648 | --/54 | -- | 27 | 16 | 19 | 16 | 4/3 | 50 | -- | -- |
Close This ExecutiveRoom Type: General Meeting Room Total Size: 648 Sq. Mi Dimensions: 18 x 36 x 11 Ft. Floor Level: Ground Level Power Outlets: 5 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Presidential | 18 x 36 x 11 | 648 | --/54 | -- | 27 | 16 | 19 | 16 | 4/3 | 50 | 65 | -- |
Close This PresidentialRoom Type: General Meeting Room Total Size: 648 Sq. Mi Dimensions: 18 x 36 x 11 Ft. Floor Level: Ground Level Power Outlets: 5 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Lodge Room | 24 x 24 x 11 | 576 | --/30 | -- | 20 | 20 | 20 | 21 | --/-- | -- | -- | -- |
Close This Lodge RoomRoom Type: General Meeting Room Total Size: 576 Sq. Mi Dimensions: 24 x 24 x 11 Ft. Floor Level: Ground Level Power Outlets: 3 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Grand 1 | 39 x 32 x 11 | 1248 | --/-- | -- | 75 | 35 | 35 | 3535 | --/-- | 150 | 85 | -- |
Close This Grand 1Room Type: General Meeting Room Total Size: 1248 Sq. Mi Dimensions: 39 x 32 x 11 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Grand 2 | 39 x 32 x 11 | 1248 | --/-- | -- | 75 | 35 | 35 | 35 | --/-- | 150 | 85 | -- |
Close This Grand 2Room Type: General Meeting Room Total Size: 1248 Sq. Mi Dimensions: 39 x 32 x 11 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Presidential-Executive | 36 x 36 x 10 | 1296 | --/-- | -- | 55 | 45 | 45 | 45 | --/-- | 90 | 90 | -- |
Close This Presidential-ExecutiveRoom Type: General Meeting Room Total Size: 1296 Sq. Mi Dimensions: 36 x 36 x 10 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Boardroom | 15 x 20 x 10 | 300 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close This BoardroomRoom Type: General Meeting Room Total Size: 300 Sq. Mi Dimensions: 15 x 20 x 10 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? New Hartford Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Burrstone Inn Ascend Hotel Collection
What time is check in?
Check in time is 300pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 1200pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Burrstone Inn Ascend Hotel Collection have?
There are 100 sleeping rooms in the hotel.
Is there any meeting space at Burrstone Inn Ascend Hotel Collection?
Yes, they have 10 meeting rooms that can support various table layouts.
What kind of breakfast is at Burrstone Inn Ascend Hotel Collection?
Breakfast is served daily from 6:30am until 10am. We offer full service, Hot Breakfast Buffet is included for all guests. We promise to deliver: Quality, Selection, Service and Value.
What parking is available at Burrstone Inn Ascend Hotel Collection?
There are no fees charged for parking. Our lot is very large and can accommodate 4 buses at a time easily. It is self-parking and safe - we are located in a business park setting.
How much does internet cost?
Wireless Internet is provided, complimentary, throughout the entire hotel. Allowing you to be connected where you are in your guestroom, a meeting or our bar and restaurant!
Can I get a AAA rate at Burrstone Inn Ascend Hotel Collection?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Burrstone Inn Ascend Hotel Collection?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Burrstone Inn Ascend Hotel Collection?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Burrstone Inn Ascend Hotel Collection?
Yes, there is a pool on-site at the property. Out door pool open June through September.
Testimonials:
"I will absolutely use this service again. The agent called within an hour of my bid acceptance. Very accommodating." C.Z. - Kailua, HI
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