Maroma, A Belmond Hotel, Riviera Maya

Carretera Cancun Tulum Km 51, Playa Del Carmen 77710 Mexico (MEX)
4 Star Luxury Property
20.74199-86.96609
+1-800-219-2797
AI Disclaimer

This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.

Check availability
Very Good
4.0/5

Based on 80 guest reviews

Show Guest Reviews
  • Outdoor pool at hotel
  • Comp. Breakfast
  • Airport shuttle provided
  • Fitness + Health Center
  • 64 rooms in property
  • Check-out: 12 hrs
  • Hotel has an eco-friendly policy
  • Group friendly rating of 8.9/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Arqueological Sites, Adventure Tours, Scuba Diving, Shopping, Eco Parks, Natual Reserves, etc
4.0 out of 5. Based on 80 guest reviews

Property Description

With 65 accommodations, Maroma was built with Mexican Style and the Tradition in every detail of service, decoration and architecture, offering for groups, weedings and individuals a true Mexican Experience. I'm certain that Maroma would be the perfect property with the most beautiful beach, best access from your guest rooms, and overall most personal service on the Riviera Maya.

Green Sustainability

Green Initiatives: CARBON RESPONSIBLE EVENTBanyan Tree Mayakoba is the first resort in Riviera Maya, Mexico, to offer event planners the option to hold their events in a carbon responsible manner. By choosing Banyan Tree Mayakoba as the venue for their events, these companies will be playing their part to support the reforestation of areas of Mexico and provide employment to the local indigenous population. This triple bottom line approach is in keeping with the Banyan Tree corporate belief that there is no need to sacrifice the environment in order to deliver a sublime experience. The organizers will receive an event verification certificate provided by Reforestamos Mexico. Each guest receives a wooden artefact crafted by a local workshop based in the Buenavista community, which salvages wood from trees felled by natural causes and crafts them into forms that represent the beauty of Mexico’s Riviera Maya.MELIPONA BEEInaugurated in may 2010, the meliponary “U najil Xunan Cab” seeks to keep the Mayan Tradition of beekeeping alive through the creation of small community enterprises that allow economic development of the local community through environmentally friendly productive activity. Now in the second stage, we are developing with the community honey based products that will allow to get added values to the precious honey. You can also be a part of this project, we can offer you the possibility of organizing a range of activities to suit your needs. GREENING COMMUNITIESLaunched in 2007, this Banyan Tree’s group wide environmental initiative targeting climate change, Greening Communities challenges our resorts to plant at least 2,000 new trees per year for the next 10 years. While the initiative will offset a small amount of the globally produced atmospheric carbon dioxide, the main goal is to drive greater awareness of climate change among our communities, associates, and guests.SEEDLINGSIn 2007, Banyan Tree launched Seedlings, a group wide initiative to support communities by building capacities of young people. A concerted effort to harness Banyan Tree’s core competencies to support enhanced long term prosperity within communities, Seedlings aims to guide youths at risk of societal exclusion to achieve what may have otherwise remained beyond their means. The effort starts with mentorship, continues with scholarship, and completes with internship as a means to provide young adults with the motivation and means to complete their education and successfully enter the labour force as adults. CSR activities for groups:PLANT A TREEEither you’re traveling alone or with your family, planning your wedding or event; at Banyan Tree Mayakoba, we offer you the possibility of planting trees helping this way to reforest local rain forests in community based projects and therefore reducing your CO2 emissions. By contributing to the reforestation program, you also contribute to the conservation of threatened ecosystems and native species, regulation of regional micro-climates while Improving the livelihood of local communities, creating stronger community structures and reducing dependency on aidREVIVING THE MEXICAR ARTWhat better way to experience the Mexican art that learning from a true local artist? Join us in this painting lesson where Arturo Garcia, member of our staff shows you his very own vision of Mexico trough his paintings, while he teaches you his unique painting technique.CHICZA – ORGANIC AND BIODEGRADABLE CHEWING GUMSince it´s opening in 2009, Banyan Tree Mayakoba has offered to its guest the possibility of knowing Chicza, the only biodegradable and certified as organic chewing gum in the world; is produced by the Consorcio Chiclero, a group of around 2,000 Mayan “chicleros” working in an area of 1.3 million hectares of Rainforest. They work in a sustainable way, not only preserving natural resources, but also allowing equal and balanced exchanges among many individual elements: the forest, the farmers and their families, the manufacture, the transportation and the sales. Now guests can also experience the possibility of delving into the jungle and visit a chewing gum cap, discovering the Mayan culture and meeting the gum creation process.

Details / Other Expenses

Check In: 15 hrs
Check Out: 12 hrs
Year of Last Renovation: 2005
Floors: 3
Rooms: 64
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 5
Handicap Rooms:
Suites: 27
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 33237 sq. feet
Banquet Space: Holds 840 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 7am-11pm
Pool Info:
An expansive infinity pool createsbreathtaking views of the ocean,while twelve smaller pools create asensual haven in front of the lavishswim-out suites (13 pools with a totalarea of 8,000 m² /86,000 sq ft).From 6 am to 6 pmOutdoor
Policies / Expenses
Cancellation:
Individuals: 15 days cancellation notice is required to avoid any penalty. Less than 15 days, a 2 nights of penalty will apply.Groups: it may change depending of groups size and date of booking
Nightly Parking: NA
Typical Group Deposit: 2 nights
Total Taxes: 14.00%
Total Misc Fees: $10.00 USD
(mandatory resort fees/taxes)
State Tax: 16.00%
Occupancy Tax: 5.00%
Banquet Labor Fees: 25.00 Per Person (AFTER 11PM SERVICE)
Avg. Continental Breakfast Cost: 25.00 Per Person (per private event)
Avg. Plated Breakfast Cost: 30.00 Per Person (per private event)
Avg. Buffet Breakfast Cost: 50.00 Per Person (per private event)
Avg. Plated Lunch Cost: 110.00 Per Person (per private event)
Avg. Buffet Lunch Cost: 120.00 Per Person (per private event)
Avg. Boxed Lunch Cost: 18.00 Per Person
Avg. Plated Dinner Cost: 80.00 Per Person (per private event)
Avg. Buffet Dinner Cost: 140.00 Per Person (per private event)
Morning Break Cost: 18.00 Per Person
Afternoon Break Cost: 18.00 Per Person
Banquet Reception w Hors d'oeuvres: 25.00 Per Person/Per Hour

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Boat Launch
  • Breakfast in room
  • Car rental
  • Central location
  • Charge for early check out
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Hair dresser
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • TV - Free Cable
  • Tennis court
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Cancun International Airport

Local Shuttle Info: 30 minutes, under quotation

Breakfast Information

Our Resort is an All Inclusive (Breakfast, Lunch and Dinner, buffet style).

Pet Friendly?

Yes! Pets are allowed.
The resort accommodates pets for $200 USD per stay per pet (cleaning $150 USD plus $50 USD for accommodation). There is a 10 lbs. maximum weight limit on pets and they must be leashed at all times while on property. Pets are not permitted in the restaurants, spa, or pool areas. Parents should pick up any "deposits" left by their pets. No swimming or bathing allowed in the pool or bathtubs. According to health codes, pets are not allowed in these areas. Be kind to the pet next door. Please no barking. No restaurant dining (per health code). Additional charges will accrue if your pet causes any damages to hotel furnishings.

Parking Info

complimentary

Internet / WiFI

Complimentary WiFi in all areas.

Previously known as:
Blue Bay Grand Esmeralda All Inclusive, Generations Riviera Maya All Inclusive, Grand Palladium Kantenah Resort & Spa All Inclusive, Grand Velas Riviera Maya All Inclusive, Hacienda Tres Rios, Iberostar Paraiso Beach, Occidental at Xcaret Destination All Inclusive, Pure Mareazul, Sandos Caracol Eco Resort All Inclusive, Secrets Capri Riviera Cancun All Inclusive, Secrets Maroma Beach Riviera Cancun All Inclusive

FAQs about Maroma, A Belmond Hotel, Riviera Maya

What time is check in?

Check in time is 15 hrs based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12 hrs based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Maroma, A Belmond Hotel, Riviera Maya have?

There are 64 rooms in the property.

Is there any meeting space at Maroma, A Belmond Hotel, Riviera Maya?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Maroma, A Belmond Hotel, Riviera Maya?

Our Resort is an All Inclusive (Breakfast, Lunch and Dinner, buffet style).

What parking is available at Maroma, A Belmond Hotel, Riviera Maya?

complimentary

How much does internet cost?

Complimentary WiFi in all areas.

Is there a gym at Maroma, A Belmond Hotel, Riviera Maya?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Maroma, A Belmond Hotel, Riviera Maya?

Yes, there is a pool on-site at the property. An expansive infinity pool createsbreathtaking views of the ocean,while twelve smaller pools create asensual haven in front of the lavishswim-out suites (13 pools with a totalarea of 8,000 m² /86,000 sq ft).From 6 am to 6 pmOutdoor.

Testimonials:

Testimonials icon
"A great all around service. I will tell all my friends that are getting married in the near future about the great experience I've had." B.P. - Denver, CO

Learn More Check Rates