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Based on 9963 guest reviews
Check In: | 3:00 PM |
Check Out: | 12:00 PM |
Year of Last Renovation: | 2019 |
Floors: | 3 |
Rooms: | 488 |
Corridors: | All Rooms Have Interior Hallways |
Suites: | 488 |
Room Windows: | Windows Do Open |
Cleaning Frequency: | Daily |
Meeting Rooms: | 1 |
Meeting Space: | 8000 sq. feet |
Banquet Space: | Holds 200 people |
Dist. to Food/Bars: | On-site |
Dist. to 24hr Restaurant: | On-site |
Dist. to Nearest Gym: | On-site |
Pool Info: 1 main Spectacular Pool and 3 more outdoor | |
Ownership: | CARIBECAN GmbH Neugasse 7, 3rd floor 6300 Zug, Switzerland Nif: CHE-115.731.774 MWST |
Cancellation: ALL Groups must be contracted and prepaid and cancellations / attritions Depends on group size and conditionsNote.- the minimum rooms paid to get a comp room or free upgrade is 15 paid rooms (maximum 3 comp rooms) | |
Nightly Parking: | Free |
Typical Group Deposit: | 25% |
Total Taxes: | 16.00% |
Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
State Tax: | 16.00% |
Occupancy Tax: | 3.00% |
VAT: Value Added Tax: | 16.00 VAT % Inclusive |
GST: Goods and Services Tax: | 16.00 GST % |
Food and Beverage Tax: | 16.00% |
Audio Visual Tax: | 16.00% |
Cancun International Airport / CUN11 miles / 15 minutesNo shuttle; $65 usd
Airport Shuttle? Sorry, no airport shuttle available.Unlimited Luxury (ALL INC)
Sorry, pets are not allowed.
INCLUDED
INCLUDED
CLEAN COMPLETE VERIFICATION (BY CRISTAL) PROGRAM
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 488 rooms in the property.
Yes, they have 1 meeting room that can support various table layouts.
Unlimited Luxury (ALL INC)
INCLUDED
INCLUDED
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. 1 main Spectacular Pool and 3 more outdoor.