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JW Marriott Hotel Grand Rapids
235 Louis Campau Promenade Nw, Grand Rapids, MI 49503 US
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Reservations: +1-800-219-2797
4.0 Star Property Near DeVos Performance Hall
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Select My Room
Very Good
4.0/5
Based on 722 guest reviews
- Vegetarian breakfast available
- Free WiFi
- Number of indoor pools - 1
- Breakfast available (surcharge)
- Wheelchair-accessible pool
- Smoke-free property
Select Your Room:
02/11/2025 - 02/12/2025
Searching all hotel inventory networks
3 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified Reviews of JW Marriott Hotel Grand Rapids
Below are the verified reviews from guests that we have booked recently: "Excellent. So good last year we came back this year."
Overall Score5.0/ 5
Exceellent staff and excellent restaurant.
David W. (Individual traveler, booked 1 room), from 
17-Sep-2024 Verified Review, stayed from Tue Sep 10 to Sun Sep 15 2024 at a $343.79 average nightly rate. 
"Ripe for updating."
Overall Score3.0/ 5
Used to be an upscale hotel, which is now on just the average level. The once fancy double shower head is not double anymore and provides about as much pressure as your watering can. If you are not up early your room doesn’t get serviced. That can be annoying when you ran out of coffee and cups The room decor is not more sophisticated than an airport hotel. Definitely not worth the price. The bar is nice. Tables outside by the river are very pleasant. Restaurant atmosphere also resembles the airport. Location is great in the heart of downtown and view of the river.
Adrienne T. (Individual traveler, booked 1 room), from
05-Aug-2024 Verified Review, stayed from Sat Aug 03 to Mon Aug 05 2024 at a $337.99 average nightly rate. Summary of Verified Reviews
Property Description
The JW Marriott has a fresh new crisp feel with an approachable luxury hotel finish. Here is just a peek some the luxurious amenities and services available at the JW:•The JW will accommodate 340 well-appointed, smoke-free rooms and suites on 23 floors. •Each private retreat will boast wireless Internet access available, a 42" LCD TV, and bathrooms that offer both a separate glass enclosed shower and bath tub.•Attentive guest services will include on-call housekeeping, indoor pool and a 24-hour Fitness Facility. •24-hour Room service •Footsteps to all downtown area attractions•Guests residing on the Concierge Floors will also enjoy extended round- the-clock services and secured privacy, as well as access to the stylish Concierge Lounge. •Creative, couture catering, as well as dishes from six.one.six, our own signature restaurant, enjoy drinks in our lounge Mixology, or get a morning coffee at the Starbucks inside our hotel•Connected via skywalk to the Amway Grand Plaza Hotel, Courtyard Marriott Hotel, DeVos Place, and Van Andel Arena.•20,000 sq feet of total meeting space, International Ballroom, 6 meeting rooms total including 2 executive level boardrooms
Amenities / Features
- Check In: 4:00 pm - 2:00 am
- Check Out: 12:00 pm
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Central location
- Charge for early check out
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Hair dresser
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Jogging path
- Laundry valet service
- Licensed bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Office in room available
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- 24 hours room service
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shop
- Shower
- Spa
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Travellers cheques accepted
- TV room
- Valet Parking
- Voicemail
Airport & Shuttle Information
13 Miles from Gerald R. International Airport. No Shuttle service available, taxi service cost one way approximately $30.00
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Marriott Hotels and Resorts
- 3,900 hotels spanning 72 countries
- The Marriott Rewards is a free program where members can earn points before, during, and after their stay and redeem points for hotel stays, shopping, and travel
- Free Wi-Fi for reward members
- Mobile check-in services
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