Verified Reviews of Hampton Inn & Suites Winston Salem Downtown
Below are the verified reviews from guests that we have booked recently:
"Best staff ever."
Overall Score5.0/ 5
The staff at Hampton Downtown Winston Salem is amazing! I wish I could remember all their names but staff on duty on January 31 about noon went overboard to help my husband get settled in after a procedure at Atrium Health care that day. Can't say enough about all of them from the office mgr. to two at the front desk and the valet parker that day. We've stayed there several times and they are the best!
Edwina A. (Individual traveler, booked 1 room), from
14-Feb-2025 Verified Review, stayed from Tue Feb 11 to Wed Feb 12 2025 at a $117.99 average nightly rate.
"Great place to stay when using Wake Forest Hospital."
Overall Score4.0/ 5
Great staff. Friendly and helpful. Only problem is when we called for a reservation,they didn't mention that it was valet only forc22.50 and that parking is the use of public parking down the street.
Jeff F. (Individual traveler, booked 1 room), from
06-Feb-2025 Verified Review, stayed from Mon Feb 03 to Tue Feb 04 2025 at a $154.99 average nightly rate.
"SCREW UP ON HOTEL RESERVATION."
Overall Score3.0/ 5
I had a nonrefundable CONFIRMED reservation for a suite with two king beds. My reservation was already paid for. We get there and because I had made previous reservations and cancelled them they made a big deal about those reservations which was not necessary. Those were cancelled within the cancellation dates. That had nothing to do with my CONFIRMED NON REFUNDABLE RESERVATION! Also they kept saying I made them through some service which I used the number on the web site for the Cherry Street location which I assumed was the number for Hampton Inn. I tried hard to locate a number for the Cherry Street location and there was none available so I used the number on the Cherry Street location web site. They gave me a lot of grief about that for some reason. Anyway I did not get my suite. They gave me two suites with one king bed each. The suites were beside each other but my party had planned to be together the entire time. I just can't figure out how my CONFIRMED NON REFUNDABLE RESERVATION got screwed up! Other than that the hotel was very nice. I felt bad they there was no hot water one morning. The breakfast could have been a lot better and had more choices.
Tula B. (Individual traveler, booked 1 room), from
21-Jan-2025 Verified Review, stayed from Sat Jan 18 to Mon Jan 20 2025 at a $282.99 average nightly rate.
"Excellent Hotel"
Overall Score5.0/ 5
Very nice hotel. Clean, updated, great staff in all areas. Very professional and pleasant. Went the extra mile.
Renay C. (Individual traveler, booked 1 room), from
19-Aug-2024 Verified Review, stayed from Wed Jul 31 to Sat Aug 03 2024 at a $427.99 average nightly rate.
"Amazing"
Overall Score5.0/ 5
Super Clean
Maya C. (Individual traveler, booked 1 room), from
10-Jul-2024 Verified Review, stayed from Fri Jul 05 to Sat Jul 06 2024 at a $169.00 average nightly rate.
Customer Reviews of Hampton Inn & Suites Winston Salem Downtown
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Brand New Downtown Hampton Inn and Suites! Expect a great stay at Hampton Inn & Suites Winston-Salem Downtown. Guests love our spacious rooms, free WiFi, free hot breakfast, pool and fitness center.Uncover a little Winston Salem culture at the Old Salem Museum & Gardens, browse new exhibitions at Sawtooth Visual Art School or catch the big event at the LVJM Coliseum. Start the day with free hot breakfast before teeing off at Maple Chase Golf and Country Club. Top the evening off with a bite to eat at one of the 20+ restaurants on our doorstep.
Amenities / Features
Airport & Shuttle Information
Reynolds Airport - 3.7 milesRegional Greensboro/Winston-Salem/High Point GSO/PTI - 26.3 milesCharlotte International CLT - 83.2 milesRaleigh Durham International RDU - 92.9 miles
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Complimentary Full Hot Breakfast Buffet
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
Parking Info
Complimentary Parking CurrentlyValet Parking, $18 per car, otherwise
Internet / WiFI
Cleaning Policies
Abides strictly by Hilton CleanStay guidelines
About Hampton Inn
- All US locations offer coffee & tea in the lobby at no cost
- Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
- Offer 'On the Run' breakfast bags during the week if you're in a hurry
- Free daily newspaper on weekdays
The Hampton Inn highlights above are subject to change without notice.