Verified Reviews of The Westin Riverwalk San Antonio
Below are the verified reviews from guests that we have booked recently:
"Beautiful hotel on the beautiful San Antonio River."
Overall Score4.0/ 5
Everything was perfect.
Richard P. (Individual traveler, booked 1 room), from
28-May-2024 Verified Review, stayed from Sat May 25 to Sun May 26 2024 at a $254.00 average nightly rate.
"It was okay."
Overall Score3.0/ 5
It was ok.
James K. (Individual traveler, booked 1 room), from
09-Sep-2023 Verified Review, stayed from Fri Sep 08 to Sun Sep 10 2023 at a $163.99 average nightly rate.
"Nice Hotel & Wonderful Staff"
Overall Score4.0/ 5
Nice hotel. Wonderful staff.
Mary G. (Individual traveler, booked 1 room), from
14-May-2023 Verified Review, stayed from Fri May 12 to Sun May 14 2023 at a $297.99 average nightly rate.
"AMAZING CUSTOMER SERVICE!"
Overall Score4.0/ 5
One of the best experiences of our lives. My son Peyton celebrated his 19th birthday and my son Tristan just graduated from college with his four year degree and we could not have had a better hotel to celebrate these special events! Tony and Petra went out of their way to make them feel special and it was their first time to stay at a Westin along with a hotel by themselves. They came back telling me not only was their room amazing and the view from the balcony but the pool was fantastic. Plus Tony and Petra had a slice of chocolate cake for Peyton and chocolate covered strawberries for Tristan. Talk about the life! Thank you, Westin and a special thanks to Tony and Petra. You guys really made their stay on the Riverwalk the best time! I really appreciate you both! WE will be back. In fact we just booked a Westin in Pasadena for the Coldplay concert and are looking forward to staying there three nights! Hope to come in person to SA to say thank you for making my sons feel so welcomed!
Pamela A. (Individual traveler, booked 1 room), from
09-May-2023 Verified Review, stayed from Sat May 06 to Sun May 07 2023 at a $188.99 average nightly rate.
Summary of Verified Reviews
Customer Reviews of The Westin Riverwalk San Antonio
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Nestled along the beloved cypress-shaded Paseo del Rio, more commonly known as the Riverwalk, the Westin Riverwalk graces this famous thoroughfare and celebrates the beauty and heritage of Texas's oldest city. The Westin Riverwalk offers the luxurious grandeur of a southern mansion, the historic Spanish colonial culture, and the charm of Texas-sized hospitality. With 473 guestrooms and 26,000 square feet of meeting space, the Westin Riverwalk’s intimate setting is perfect for groups seeking a hotel EXPERIENCE, not just a stay.
Amenities / Features
Airport & Shuttle Information
San Antonio International - 7 Miles. Taxi approximately $30.00
Local Shuttle Info: No shuttle. Taxi's and Ride share are available.
Breakfast Information
Standard hours: Breakfast can be ordered through in-room dining, purchased on the go in our Cafecito or enjoyed in our Zocca restaurant.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
We do allow dogs up to 40 pounds, with a one time $100.00 nonrefundable pet fee. Parking Info
Valet parking $51.00 per night with in and out privileges. Self parking is available at various lots surrounding us.
Internet / WiFI
Complimentary guestroom internet in all public areas.
Cleaning Policies
Signage throught our hotel to remind guests of social distancing. Face coverings and six food social distancing is implemented according to state/city mandates. Hand sanitizer stations located throughout the public areas of the hotel. Partitions are in place at our front desk, concierge desk and food and beverage lines. For the safety of our associates and guests, our Guestrooms are cleaned every fourth night. However, additional in room amenities can be acquired at the front desk.
About Westin
- Designed for wellness
- Comfortable beds: Westin Heavenly Bed
- Healthy foods and world class fitness areas
- Over 200 locations worldwide
The Westin highlights above are subject to change without notice.