Verified Reviews of Quality Inn West Springfield
Below are the verified reviews from guests that we have booked recently:
"Clean hotel + breakfast."
Overall Score3.0/ 5
Room was clean. Basic breakfast.
Robert R. (Individual traveler, booked 1 room), from
12-Nov-2024 Verified Review, stayed from Fri Nov 08 to Sat Nov 09 2024 at a $177.99 average nightly rate.
"Friendly courteous refreshing environment."
Overall Score5.0/ 5
Refreshing
Autumn S. (Individual traveler, booked 1 room), from
13-Oct-2024 Verified Review, stayed from Wed Oct 09 to Thu Oct 10 2024 at a $99.99 average nightly rate.
"Not Impressed"
Overall Score2.0/ 5
Lobby was clean and front desk staff was pleasant. .a façade. The room was typical for the brand. basic accommodations, but pricey for what is offered. The sliding door to the "balcony" of my room wouldn't close fully and certainly wouldn't lock properly. Freeway noise was disruptive as well. Would never utilize this particular hotel in the future; very disappointing.
Dawn E. (Individual traveler, booked 1 room), from
27-Jul-2024 Verified Review, stayed from Fri Jul 26 to Sun Jul 28 2024 at a $116.10 average nightly rate.
Summary of Verified Reviews
Customer Reviews of Quality Inn West Springfield
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Centrally and conveniently located in the Pioneer Valley. 114 rooms and newly renovated hotel with full service restaurant, the Quality Inn offers comfortable stay and 100% satisfaction guarantee. Features include 24 hrs fitness center, covered outdoor pool(Seasonal) and free WiFi, free hot breakfast, guest laundry facility and meeting/banquet facility. All rooms are equipped with in-room coffee maker, refridgerator and microwave, hair dryer, iron & iron board. Directions: I-91 exit 13B; I-90 exit 4 to Rte 5 South, 2 miles on right.
Green Sustainability
We participates in Green program. All lights are LED and our shower are flow controlled. Towels and beddings are cleaned every 3 days for stays longer than 3 nights but we do accommodate more frequent service when requested at front desk at check-in.
Amenities / Features
Airport & Shuttle Information
Bradley international Airport - 20 milesShuttle service available (call for fees)
Airport Shuttle?
Sorry,
no airport shuttle available.
Breakfast Information
Free Hot breakfastSausage patties, Egg patties, Waffle, apples, oranges, yogurt, cherrios, bran flakes with raisins, white/wheat bread, English muffins, bagels, assorted danish, pecan sticky buns, Quaker oats and juice station (apple, orange or cranberry).
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.
Hotel allowed minimum of 2 pets per room, not more then 85 lbs each. Hotel charge $25 for pet weigh less then 30 lbs and over 30 lbs its $35 for the entire stay of 7 days or less. Internet / WiFI
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.