HARD ROCK HOTEL RIVIERA MAYA - ALL INCLUSIVE Km 72 Carretera Cancun Chetumal, Puerto Aventuras 77710

Km 72 Carretera Cancun Chetumal, Puerto Aventuras, 77710 Mexico

Near Kantenah Lagoon

3.0

Average

Call to book 1-800-219-2797

This all‑inclusive oceanfront resort offers 9 restaurants, 7 bars (including a swim‑up bar), 2 outdoor pools, a waterslide, full‑service spa with steam room and sauna, children’s club and supervised childcare, extensive meeting/conference space, on‑site sports (tennis, basketball, miniature golf, kayaking) plus nearby snorkeling and scuba options, and pet‑friendly rooms (fees apply).

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Free WiFi

Fitness facilities

Wheelchair accessible parking

Pets allowed

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Free Cancellation

Non-Refundable

Accessible

AAA Club

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Reviews

"Good food and service"

Everything was good food and service.

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Property Description

Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is by the ocean, within a 10-minute drive of Puerto Aventuras Marina and Ecopark Kantun Chi. This all-inclusive property is 4.6 mi (7.4 km) from Chac Mol Cenote and 7.7 mi (12.4 km) from Xpu-ha Beach.

Enjoy international cuisine at The Market, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.

Make yourself at home in one of the 1264 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Distances are displayed to the nearest 0.1 mile and kilometer.

Puerto Aventuras Golf Club - 2.3 km / 1.4 mi
Puerto Aventuras Marina - 2.9 km / 1.8 mi
CEDAM Museum - 3 km / 1.9 mi
Oasis Beach - 3.2 km / 2 mi
Fatima Bay - 3.2 km / 2 mi
Kantenah Lagoon - 4.1 km / 2.6 mi
Chac Mol Cenote - 4.8 km / 3 mi
Ecopark Kantun Chi - 7.6 km / 4.8 mi
Cenote Cristalino - 7.7 km / 4.8 mi
Cenote Azul - 8.1 km / 5 mi
Caleta Chac-hal-al - 8.2 km / 5.1 mi
Cenote Jardín del Eden - 8.8 km / 5.5 mi
Chikinha Cenote - 9.2 km / 5.7 mi
Tajma Ha Cenote - 12.2 km / 7.6 mi
Xpu-ha Beach - 12.4 km / 7.7 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 37.8 km / 23.5 mi
Tulum Intl. Airport (TQO) - 89.6 km / 55.7 mi
Cancun Intl. Airport (CUN) - 76 km / 47.2 mi

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puerto Aventuras? This property has 87823 square feet (8159 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Check-In/Check-Out

Check-In: 3:00 PM - 5:30 AM

Check-Out: 12:00 PM

Check-In Instructions:

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Airport & Shuttle Info

60 minutes from Cancun International Airport

Yes! There is an airport shuttle.

Available

Pet Friendly?

Pets allowed

Pet max weight (per pet) in kg is 18

Pet max weight (per pet) in lb is 40

Service animals not allowed

Only dogs and cats are allowed

Maximum number of pets per room 2

Pets cannot be left unattended

Airport shuttle fee: USD 68 per person (roundtrip)
Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We have included all charges provided to us by the property.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Contactless check-out is available

Contactless check-in is available

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Verified Reviews of Hard Rock Hotel Riviera Maya - All Inclusive

"Good food and service"

Everything was good food and service.

Room Details

Free valet parking

Free WiFi

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