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Average
3.0/5
Based on 648 guest reviews
- Free breakfast
- Airport shuttle provided
- Avg. Group Discount of 4.5%!
- Fitness / Gym is on-site
- 97 rooms in property
- Check-out: 12:00 PM
- Hotel has an eco-friendly policy
- Group score of 5.7/10
- 2 conference rooms in property
Standard prices by room type for the next 60 days
Room types
Local attractions
Charlotte Int'l Airport 5 miles, Downtown (Banking Distt.) 5 miles, SouthPark Mall 5 miles, Panthers Stadium 5 miles, Spectrum Center - home of the Charlotte Hornets 6 miles, Discovery Place 6 miles, Convention Center 6 miles, UNC Charlotte 10 miles, Carrowinds Theme Park 10 miles, Charlottte Motor Speedway 20 miles, Ovens Auditorium 9 miles, Billy Graham Library 2 miles, NASCAR Hall of Fame 6 miles.
Map & Landmarks: Best Western Plus Lower South End
Verified reviews of Best Western Plus Lower South End
Below are the verified reviews from guests that we have booked in recently: "Decent room. Recently remodeled."
Overall score3.0/ 5
Pretty good room. Remodeled and the TV was good size and had Cinemax.
David B. (Individual traveller, booked 1 room), from 
01-Oct-2024 Verified review, stayed from Sat Sep 28 to Sun Sep 29 2024 at a $127.99 average nightly rate. 
"Great Staff "
Overall score3.0/ 5
The staff was friendly and they are working on updating the rooms and breakfast area.
Debbie M. (Individual traveller, booked 1 room), from
11-Aug-2024 Verified review, stayed from Wed Aug 07 to Thu Aug 08 2024 at a $98.99 average nightly rate. Property description
Stay at this Charlotte hotel minutes away from the Charlotte Douglas International Airport. The BEST WESTERN Lower South End offers easy access to area attractions including Bank of America Stadium, Bojangles Coliseum, Ovens Auditorium, Charlotte Convention Center and Charlotte Motor Speedway. Hotel guests will appreciate the variety of nearby dining and shopping options, some within walking distance of the hotel. Each room at this great Charlotte hotel features cable TV, high-speed Internet access and an oversized work space. A complimentary continental breakfast, exercise facility and airport courtesy shuttle are also available for added comfort and convenience. Just minutes away from the hotel are a variety of parks offering great recreational activities. Freedom Park offers all sport activities which makes for a very relaxing day while in the Charlotte area. The nearby Discovery Place Nature Museum is a great attraction for families as is the Billy Graham Library. The hotel's friendly staff is ready to ensure a comfortable and memorable stay.
Green sustainability
Light housekeeping and linen reuse program for multi-night stays, LED lighting
What you need to know
Hotel Features – The Best Western Sterling Hotel & Suites is a great option for those who want to experience Charlotte without having to travel far. Guests are able to walk to many restaurants and shops as the hotel is conveniently located on East Woodlawn Road. With lots of perks and amenities, it is common for guests to return to the Best Western year after year when visiting North Carolina for business or pleasure.
Guest Rooms – Guest rooms are equipped with 25-inch televisions displaying 79 cable channels, including HBO. Guests have access to high-speed Internet service, and local calls are free. Rooms also include a microwave and a refrigerator. Suites have recently undergone a remodel that resulted in beautifully designed comfort, and many overlook the courtyard below, or the nearby park.
Nearby Attractions – Nearby attractions include the Coliseum, Discovery Place, and the Nature Museum and Freedom Park. Guests can also access Bank of America Stadium, and Lowe’s Motor Speedway easily via the highway. The Paramount’s Carowinds park is also close-by, giving guests the opportunity to be a kid again or enjoy some quality time with the family. The NCAA Hall of Fame is also located in Charlotte, and is a favorite of Big 10 fans.
Perks & Amenities –Although many visit the area for fun, the Best Western is great for executives. There is a business center within the hotel that provides computers as well as copy, fax, and printing services. There are also meeting spaces and catering for those events or high-stakes meetings that call for lunch or dinner. Guests can work out in the 24-hour gym whenever they like, and for added convenience, the hotel offers a courtesy shuttle to and from the airport daily.
Expert Tip – If you are a sports fanatic, plan on seeing a game while in town. From college sports to professional football, you are more than likely to catch a game any time of the year.
Guest Rooms – Guest rooms are equipped with 25-inch televisions displaying 79 cable channels, including HBO. Guests have access to high-speed Internet service, and local calls are free. Rooms also include a microwave and a refrigerator. Suites have recently undergone a remodel that resulted in beautifully designed comfort, and many overlook the courtyard below, or the nearby park.
Nearby Attractions – Nearby attractions include the Coliseum, Discovery Place, and the Nature Museum and Freedom Park. Guests can also access Bank of America Stadium, and Lowe’s Motor Speedway easily via the highway. The Paramount’s Carowinds park is also close-by, giving guests the opportunity to be a kid again or enjoy some quality time with the family. The NCAA Hall of Fame is also located in Charlotte, and is a favorite of Big 10 fans.
Perks & Amenities –Although many visit the area for fun, the Best Western is great for executives. There is a business center within the hotel that provides computers as well as copy, fax, and printing services. There are also meeting spaces and catering for those events or high-stakes meetings that call for lunch or dinner. Guests can work out in the 24-hour gym whenever they like, and for added convenience, the hotel offers a courtesy shuttle to and from the airport daily.
Expert Tip – If you are a sports fanatic, plan on seeing a game while in town. From college sports to professional football, you are more than likely to catch a game any time of the year.
Details / Other expenses
| Check-in: | 3:00 PM |
| Check-out: | 12:00 PM |
| Year of last renovation: | 2011 |
| Floors: | 3 |
| Rooms: | 97 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 96 |
| Rooms with disabled access: | 4 |
| Rooms with one bed: | 66 |
| Rooms with two beds: | 30 |
| Suites: | 0 |
| Room windows: | Windows do open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 2 View spaces |
| Meeting space: | 1800 sq. feet |
| Dist. to food/bars: | 0.3 Miles |
| Dist. to a 24hr restaurant: | 1.0 Miles |
| Dist. to the nearest gym: | On-site |
| Federal Emergency Management Agency (FEMA) approved: | Yes |
Policies / Expenses
| Cancellation: Individual cancellation policy is 24-hours prior to confirmed arrival date.Group cancellation is negotiated on a per group basis. | |
| Nightly parking: | 0 |
| Typical group deposit: | 50% |
| Total taxes: | 15.25% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shop
- Shower
- Spa
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV room
- Voicemail
Airport & shuttle information
Shuttle from and to the Airport available 6 AM - 11 PM, please call the number on the board near the baggage claim area.
Is there an airport shuttle? Yes! There is an airport shuttle.Breakfast information
Free continental breakfast served daily 6:30 AM - 9 AM
Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry but pets are not allowed.Parking information
Free onsite self-parking with ample space for motor coach bus!
Internet/Wi-Fi
Free Wi-Fi in guestrooms, meeting room and public hotel spaces.
Cleaning policies
Best Western We Care Clean
About Best Western Plus
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
- Fitness room, laundry room, and business center also available
- FREE high-speed internet, local calls, and long distance access
- Breakfast is available
- For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Previously known as:
Best Western Lower South End, Best Western Plus Sterling Hotel, Best Western Plus Sterling Hotel & Suites
Seasonality of Hotel Rates at Best Western Plus Lower South End
The graph above is seasonality of room rates for both group quotes and the lowest online individual rates we could find at the time the group/meeting bid was entered. The lowest group deal shown is 21.2% in April 2025 and the highest average individual rate is $129 in the month of June 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Lower South End in a month when rates are lower.
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Meeting rooms and event rooms at Best Western Plus Lower South End
Below are the meeting, conference and event spaces at Best Western Plus Lower South End.
Feel free to use the Best Western Plus Lower South End meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Charlotte event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.
| Meeting room name | L x W x H (Feet) | Size (sq ft) | Event 5'/6  | Crescent | Classroom | Hollow Square  | U-shape | Boardroom | Convention 8'/10'  | Theatre | Reception | Regist. desk  |
| Sterling Room | 300 x 300 x 10 | 900 | --/-- | -- | 40 | 22 | 26 | 26 | 6/5 | 50 | -- | 70 |
Close this Sterling RoomRoom type: General Meeting Room Total size: 900 Sq. Miles Dimensions: 300 x 300 x 10 Ft Floor level: 1 Power outlets: 3 Columns: 0 Windows: 3 Is there natural light? Yes Are there obstructions? No Are there built in screens? Yes Is there a built in stage? No Is there built in A/V? No Amenities available
24hr reservation rental fee for the space: $300.00 USD | ||||||||||||
| Accommodates up to 55 | 30 x 30 x 10 | 900 | --/-- | -- | 37 | 22 | 26 | 22 | 6/5 | 55 | -- | 75 |
Close this Accommodates up to 55Room type: General Meeting Room Total size: 900 Sq. Miles Dimensions: 30 x 30 x 10 Ft Floor level: 1 Columns: 0 Windows: 3 Is there natural light? Yes Are there obstructions? No Are there built in screens? Yes Is there a built in stage? No Is there built in A/V? No Amenities available
24hr reservation rental fee for the space: $300.00 USD | ||||||||||||
Planning an event? Charlotte Hotel RFP request for proposal | Find meeting space | Meeting space calculator
FAQs about Best Western Plus Lower South End
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Plus Lower South End have?
There are 97 rooms in the property.
Is there any meeting space at Best Western Plus Lower South End?
Yes, they have 2 meeting rooms that can support various table layouts.
What kind of breakfast is at Best Western Plus Lower South End?
Free continental breakfast served daily 6:30 AM - 9 AM
What parking is available at Best Western Plus Lower South End?
Free onsite self-parking with ample space for motor coach bus!
How much does internet cost?
Free Wi-Fi in guestrooms, meeting room and public hotel spaces.
Can I get a AAA rate at Best Western Plus Lower South End?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Best Western Plus Lower South End?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Best Western Plus Lower South End?
Yes, there is a gym/fitness area available on-site at the property.
Can I get a group rate at Best Western Plus Lower South End?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 4.5%.
Testimonials:
"It was a very easy process! Responses came back very quickly. I am glad to have come across a program that would allow me to find group rates for a reasonable price!" K.G. - Rochester, NY
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