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Average
3.0/5
Based on 1379 guest reviews
- Outdoor pool at hotel
- Shuttle to airport available
- Fitness + Health Center
- 30 rooms in hotel
- 2 floors in property
- 10 suites in property
- Check-in time: 3.00 pm
- Groups/Meetings rating of 10.0/10
- 2 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room types
Local attractions
Lake Rotorua, Hellsgate Geothermal Reserve and Mud Spa, Te Puia Geothermal Reserve and NZ Maori Arts and Crafts, Rainbow Springs and Kiwi Encounter, Mokoia Island Native Birds Eco Tours, Agrodome, Skyline Sky Rides
Map / Landmarks Near Wai Ora Lakeside Spa Resort
Verified reviews of Wai Ora Lakeside Spa Resort
Below are the verified reviews from guests that we have booked in recently: "Happily stay there again!"
Overall score5.0/ 5
Great hotel. Has everything you need and is in a great location.
Hayden W. (Individual traveller, booked 1 room), from 
14-Nov-2023 Verified review, stayed from Fri Nov 10 to Sun Nov 12 2023 at a NZ$180.34 average nightly rate. 
Property description
OverviewWaiOra Lakeside Spa Resort, Rotorua's is a purpose built Destination Spa Resort which features the internationally acclaimed "Wai Ora Spa" facility. The resort has been accredited by Qualmark as a 4 1/2 Star Hotel facility which recognises the superior decor and facilities offered by this top Rotorua resort.Set on 2 1/2 acres, the Resort's lake front location on the shores of Lake Rotorua; surrounding extensive walkways and parks; New Zealand landscaped plantings together with the a crystal clear spring water stream which flows through the site, highlights New Zealand's beautiful environment which will make your stay with us a special experience.From arrival to departure Wai Ora Lakeside Spa Resort nurtures our guests as they experience the warmth of Manaakitanga (our hosting) and embrace our passion for Kaitiakitanga (guardianship) the wellbeing of our guests, our land, our water, our plants and animals and lastly ourselves with you, now and into the future.Resort facilities include the fine dining experience of the "Mokoia Restaurant" specializing in creative Pacific Rim cuisine and the unique “shared dining experience”; the intimate "Manary Bar"; WaiOra Spa; "KiaOra" Conference Room along with 30 accommodation units including 10 one bedroom suites and 20 superior ground floor studios. Facilities WaiOra Lakeside Spa Resort features the fine dining experience of the "Mokoia Restaurant" specializing in creative Pacific Rim cuisine and the unique concept of “shared dining”; the intimate "Manary Bar"; WaiOra Spa; "KiaOra" Conference Room along with 30 accommodation units including 10 Deluxe one bedroom suites and 20 Superior ground floor studios.A free form swimming pool looks out to Lake Rotorua with two large spa pools, steam sauna and steam room overlooking the gardens and crystal clear waters of our natural spring feed stream. Extensive outdoor relaxation areas are provided around the Spa complex including picnic and BBQ areas. Full complimentary internet services are available in the rooms and in the reception area. Full conference and meeting facilities are available. Services provided include valet parking, complimentary shuttle transfers, 24 hour room service, and room broadband internet, access to extensive CD/DVD library and complimentary itinerary planning and booking service. Access to a range of water activities are available on request including the chartering of our modern luxury 40 seater Fast Cat “Wai Ora” for a private function or join a tour our Sacred Island of Mokoia, a native bird sanctuary, located in the middle of Lake Rotorua..Room FacilitiesAll rooms include private direct dial phone, high speed internet, LCD TV, DVD and CD player, alarm clock & radio, in room safe, independent air conditioning with full heating and cooling controls, luggage rack, iron & ironing board, mini fridge with minibar, tea & coffee making station, hair dryer, plush robes & embroidered slippers, hot water bottles as part of the evening turn down service, plush towels and amenities. All suites contain a double Jacuzzi, kitchenette and private balcony with extensive lake views. Services included; daily Newspaper delivery, in-room fresh fruit bowl, dry-cleaning and laundry service, daily maid and turn down service. Exclusive beachfront activities are also on offer.SpaThe contemporary “Wai Ora Spa” at the Wai Ora Lakeside Spa Resort takes the Rotorua spa experience to new levels with extensive additions to the internationally award winning “New Zealand Cultural Spa Regime” undertaken at Hell's Gate and Wai Ora Spa at Tikitere, Rotorua and Wai Ora Spa in Bangkok, Thailand. Internationally-acclaimed Wai Ora Spa therapies including the signature "Wai Ora Traditional Massage" based on the Maori massage technique of Miri Miri as well as body and facial treatments ultilising the unique essences of New Zealand including our own geothermal mud and indigenous healing herbs. The superb spa facilities include no less than nine therapy rooms including two deluxe "couples" therapy rooms, double manicure/pedicure room and "Man's" therapy room; private and public spa pools, "Kawa Kawa infused steam sauna and steam room, surrounded by native gardens or just relax on the day spa balcony and enjoy spa cuisine. Extensive native landscaping, flowing waters and “sense of place” all combine to provide a soothing ambiance that encourages relaxation and rejuvenation of the spirit. All of these elements form the basis of the international award winning “Wai Ora Spa” that is the centerpiece of the Wai Ora lakeside Spa Resort. Using native herbs, plants and their extracts with the insight of traditional knowledge accumulated by Maori over hundreds of years. Spa therapies and products, spa cuisine and fusion dining have been created that add to the 'wellness' core of the “Wai Ora Spa”. – New Zealand's unique cultural spa experience.
Details / Other expenses
| Check-in: | 3.00 pm |
| Check-out: | 11.00am |
| Year of last renovation: | 2008 |
| Floors: | 2 |
| Rooms: | 30 |
| Corridors: | Both interior and exterior hallways |
| Non-smoking rooms: | 30 |
| Rooms with disabled access: | 2 |
| Suites: | 10 |
| Room windows: | Windows do open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 2 View spaces |
| Meeting space: | 4651 sq. feet |
| Event space: | Holds 120 people |
| Dist. to food/bars: | 0.3 Miles |
| Dist. to a 24hr restaurant: | On-site |
| Dist. to the nearest gym: | On-site |
| Lounge/Bar hours: | 7.00am - 12.00am |
| Ownership: | Aayush Silwal |
Policies / Expenses
| Cancellation: Cancellations received fourteen or less days from scheduled arrival will be charged one nights accommodation for all rooms booked | |
| Nightly parking: | 0 |
| Typical group deposit: | 25% |
| Total taxes: | 10.00% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
| GST: General Sales Tax: | 15.00 GST % |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 0.00 Per Item |
| Gym Fee: | 0.00 Per Day |
| Spa Fee: | 0.00 Per Day |
| Rooms Wireless Internet Fee: | 0.00 Per Day (Complimentary) |
| Rooms Wired Internet Fee: | 0.00 Per Day (Complimentary) |
| Meeting Wireless Internet Fee: | 0.00 Per Day (Complimentary) |
| Meeting Wired Internet Fee: | 0.00 Per Day (Complimentary) |
| Meeting Power Surcharge Fee: | 0.00 Per Night (Complimentary) |
| Food and Beverage Service Charge: | 0.00% (No extra charge) |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- Baggage storage facilities
- Boat Launch
- Breakfast in room
- Camping or barbeque facilities
- Central location
- Child facilities
- Clothes drying
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- DVD Player
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Licensed bar
- Mini bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- Office or business center
- Private bathroom in room
- Private car parking
- Private garden grounds
- Quiet location
- Radio in room
- Restaurant
- 24 hours room service
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shop
- Shower
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Terrace
- Valet Parking
- Voicemail
Airport & shuttle information
Rotorua International Airport is located 3 mins drive from Wai Ora Lakeside Spa Resort. Complimentary airport shuttle available
Local shuttle info: Complimentary Shuttle to City. Available from 8.00am to 7,00pmLocal taxis available 24/7 approximate one way cost is $25NZD
Pet friendly?
Sorry but pets are not allowed.
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Meeting rooms and event rooms at Wai Ora Lakeside Spa Resort
Below are the meeting, conference and event spaces at Wai Ora Lakeside Spa Resort.
Feel free to use the Wai Ora Lakeside Spa Resort meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Rotorua event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.
| Meeting room name | L x W x H (Metres) | Size (sqm) | Event 5'/6  | Crescent | Classroom | Hollow Square  | U-shape | Boardroom | Convention 8'/10'  | Theatre | Reception | Regist. desk  |
| Kia Ora Room | 20 x 12 x 3 | 240 | 120/120 | -- | 160 | 50 | 30 | 50 | --/-- | 200 | 120 | 3 |
Close this Kia Ora RoomThe Kia Ora Room is a well equiped general meeting, conference, wedding and C& I venue that has breakout areas that open out to a natural landscaped garden and spring feed stream. In addition to the outside breakout area to the room the 2.5 arce property of Wai Ora Lakeside Spa Resort provides many options for meeting, wedding and team building activities.The catering for all activities is from our Mokoia Restauarnt kitchen where our team of four chefs can provide a full Room type: General Meeting Room Total size: 2583.3 Sq. Miles Dimensions: 20 x 12 x 3 M Floor level: Ground level Power outlets: 10 Columns: 0 Windows: 3 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
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| Kia Ora Room | 16 x 12 x 3 | 192 | --/100 | -- | 80 | -- | 60 | 40 | --/-- | 160 | 100 | -- |
Close this Kia Ora RoomRoom type: General Meeting Room Total size: 2066.7 Sq. Miles Dimensions: 16 x 12 x 3 M Floor level: Ground level Power outlets: 10 Columns: 0 Windows: 5 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
  | ||||||||||||
Planning an event? Rotorua Hotel RFP request for proposal | Find meeting space | Meeting space calculator
FAQs about Wai Ora Lakeside Spa Resort
What time is check in?
Check in time is 3.00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11.00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Wai Ora Lakeside Spa Resort have?
There are 30 rooms in the property.
Is there any meeting space at Wai Ora Lakeside Spa Resort?
Yes, they have 2 meeting rooms that can support various table layouts.
Can I get a AAA rate at Wai Ora Lakeside Spa Resort?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Wai Ora Lakeside Spa Resort?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Wai Ora Lakeside Spa Resort?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Wai Ora Lakeside Spa Resort?
Yes, there is a pool on-site at the property..
Testimonials:
"Thank you for the referral, and I really, realy like your site/service. You can count on me to pass word along to anyone else that I meet who is booking a meeting." O.H. - Las Vegas, NV
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