Sandos Caracol Eco Resort - All Inclusive

Carretera Cancún Chetumal Puerto Juarez Km 295, Playa Del Carmen 77710 Mexico (MEX)
4.0 Star Property
20.661943-87.039360
+1-800-219-2797
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Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check RatesDouble or Twin Standard
Non-Smoking
Check RatesDouble or Twin Superior
Non-Smoking
Check RatesEco Family Penthouse
Non-Smoking
Check RatesEco Family Superior
Non-Smoking
Check RatesEco Superior 2 Adults
Non-Smoking
Check RatesFamily Room Standard
Non-Smoking
Check RatesFamily Room Superior Garden View
Non-Smoking
Check RatesPool View Penthouse
Non-Smoking
Check RatesPool View Penthouse 2 Adults
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking

Local Attractions

Xel-Ha, Xcaret, Tulum, 5th Avenue, Cancún, Cozumel, Chichen-ITzá, Cobá.
4.0 out of 5. Based on 17231 guest reviews

Property Description

Our hotel is located on a beautiful white sand beach on the exclusive Riviera Maya, at only 45 minutes from Cancun's International Airport and just 15 minutes from downtown Playa del Carmen. This unique 4 star All Inclusive Beach Resort features 78 3-storey villas with a total of 956 rooms and Junior Suites. It lies on an extensive natural area at the edge of an exotic jungle surrounded by cenotes, mangroves and natural lagoons in an ecological environment for those who like to live in harmony with nature.

Green Sustainability

Green Initiatives: We are part of the Rain Forest Certification.Solar Panels Enveloped by natural beauty, our Eco Experience resorts offer guests an incredible opportunity to immerse themselves in the region’s unbelievable environment while learning about the local landscapes and wildlife.

Details / Other Expenses

Check In: 15:00
Check Out: 12:00
Year of Last Renovation: 2012
Floors: 3
Rooms: 956
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 956
Handicap Rooms: 8
Suites: 99
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Meeting Space: 33237 sq. feet
Banquet Space: Holds 840 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 10:00am-2:00am
Pool Info:
Hours of operation: 7:00 am to 8:00 pmCentrally located Main Pool with swim-up bar.Select Club adults only pool.Chill out poolChildrens Aqua park with 17 slides, fun water features and snack bar.
Ownership: sandos internacional SA DE CV
Policies / Expenses
Cancellation:
Individual: 3 days prior the arrival without charge. After this period apply 1 night charge.Groups: Rooms canceled 7 days prior to group arrival date, All No Shows & Early departures are subject to a 100% the total stay.
Nightly Parking: $0
Typical Group Deposit: 20%
Total Taxes: 0.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 16.00%
Occupancy Tax: 5.00%
Banquet Labor Fees: 25.00 Per Person (AFTER 11PM SERVICE)
Avg. Continental Breakfast Cost: 25.00 Per Person (per private event)
Avg. Plated Breakfast Cost: 30.00 Per Person (per private event)
Avg. Buffet Breakfast Cost: 50.00 Per Person (per private event)
Avg. Plated Lunch Cost: 110.00 Per Person (per private event)
Avg. Buffet Lunch Cost: 120.00 Per Person (per private event)
Avg. Boxed Lunch Cost: 18.00 Per Person
Avg. Plated Dinner Cost: 80.00 Per Person (per private event)
Avg. Buffet Dinner Cost: 140.00 Per Person (per private event)
Morning Break Cost: 18.00 Per Person
Afternoon Break Cost: 18.00 Per Person
Banquet Reception w Hors d'oeuvres: 25.00 Per Person/Per Hour

Amenities / Features


  • Air conditioning
  • Alarm clock
  • All-inclusive resort
  • ATM
  • Baggage storage facilities
  • Car rental
  • Child facilities
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Facilities for the disabled
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Jogging path
  • Laundry valet service
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private garden grounds
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Tennis court
  • Terrace

Airport & Shuttle Information

45 minutes drive from Cancun International Airport. Taxi costs about USD$70

Local Shuttle Info: 15 US one way to 5th Avenue (down town) 10 minutes far from the hotel

Breakfast Information

Included, buffet option.

Pet Friendly?

Sorry, pets are not allowed.

Parking Info

complimentary

Internet / WiFI

Complimentary WiFi in all areas.

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Chez Celine - A charming French bakery offering delicious pastries, located 3.2 km from the hotel.
  • Lunch: La Cueva del Chango - A popular spot for authentic Mexican cuisine, located 2.8 km from the hotel.
  • Dinner: Alux Restaurant - A unique dining experience in a cave setting, located 5.6 km from the hotel.
  • Activity: Xcaret Park - Explore the natural wonders of the Riviera Maya, located 6.9 km from the hotel.
  • Day 2

  • Breakfast: La Cueva del Chango - Start your day with a hearty Mexican breakfast, located 2.8 km from the hotel.
  • Lunch: El Fogon - Enjoy delicious tacos and traditional Mexican flavors, located 3.1 km from the hotel.
  • Dinner: Oh Lala! - A cozy restaurant serving creative international dishes, located 3.5 km from the hotel.
  • Activity: Cenote Dos Ojos - Dive into the crystal-clear waters of this stunning cenote, located 45.2 km from the hotel.
  • Day 3

  • Breakfast: Plank - A trendy breakfast spot offering a variety of dishes, located 3.9 km from the hotel.
  • Lunch: La Parrilla - Enjoy authentic Mexican cuisine and live music, located 3.6 km from the hotel.
  • Dinner: Harry's - Indulge in a fine dining experience with a variety of steak and seafood options, located 4.3 km from the hotel.
  • Activity: Xplor Park - Experience thrilling zip lines and underground rivers, located 9.8 km from the hotel.

Previously known as:
Belmond Maroma Resort & Spa, Blue Bay Grand Esmeralda All Inclusive, Generations Riviera Maya All Inclusive, Grand Palladium Kantenah Resort & Spa All Inclusive, Grand Velas Riviera Maya All Inclusive, Hacienda Tres Rios, Iberostar Paraiso Beach, Occidental at Xcaret Destination All Inclusive, Pure Mareazul, Secrets Capri Riviera Cancun All Inclusive, Secrets Maroma Beach Riviera Cancun All Inclusive

FAQs about Sandos Caracol Eco Resort All Inclusive

What time is check in?

Check in time is 15:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Sandos Caracol Eco Resort All Inclusive have?

There are 956 sleeping rooms in the hotel.

What kind of breakfast is at Sandos Caracol Eco Resort All Inclusive?

Included, buffet option.

What parking is available at Sandos Caracol Eco Resort All Inclusive?

complimentary

How much does internet cost?

Complimentary WiFi in all areas.

Can I get a AAA rate at Sandos Caracol Eco Resort All Inclusive?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Sandos Caracol Eco Resort All Inclusive?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at Sandos Caracol Eco Resort All Inclusive?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Sandos Caracol Eco Resort All Inclusive?

Yes, there is a pool on-site at the property. Hours of operation: 7:00 am to 8:00 pmCentrally located Main Pool with swim-up bar.Select Club adults only pool.Chill out poolChildrens Aqua park with 17 slides, fun water features and snack bar..

Testimonials:

Testimonials icon
"It was easy and the contact people were helpful and friendly - I would recommend the service to others." J.H. - Rochester, NY

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