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The Metcalfe Hotel
123 Metcalfe Street, Ottawa, ON K1P 5L9 CA
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Reservations: +44 8081694373
4.0 Star property Near Byward Market Square
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Very good
4.0/5
Based on 1855 guest reviews
- Free WiFi
- Breakfast available (surcharge)
- Smoke-free property
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04/21/2025 - 04/22/2025
Searching all hotel inventory networks
5 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified reviews of The Metcalfe Hotel
Below are the verified reviews from guests that we have booked in recently: "Nice Hotel!"
Overall score5.0/ 5
I would stay here again. Nice ambiance!
Eugene E. (Individual traveller, booked 1 room), from 
17-Dec-2024 Verified review, stayed from Wed Dec 11 to Thu Dec 12 2024 at a $206.99 average nightly rate. 
Response from management on 23-Dec-2024:
Hello We are so glad you enjoyed your stay; we hope to welcome you back again soon!
"Great Stay"
Overall score4.0/ 5
Street parking just fine, no need for valet fees especially on weekends free parking.
Seguin S. (Individual traveller, booked 1 room), from 
13-Oct-2024 Verified review, stayed from Fri Oct 11 to Sun Oct 13 2024 at a $137.99 average nightly rate. 
Response from management on 18-Oct-2024:
Hello,Thank you for your feedback. We are so happy you enjoyed your stay; I agree free street parking is great on weekends!!
"Excellent"
Overall score5.0/ 5
Great location, very clean, highly recommended. Megan at reception desk is super nice and helpful.
Svitlana B. (Individual traveller, booked 1 room), from
04-Aug-2024 Verified review, stayed from Sat Aug 03 to Mon Aug 05 2024 at a $144.99 average nightly rate. Response from management on 18-Oct-2024:
Thank you so much for your feedback. We are so happy to hear you enjoyed your stay. Megan is amazing, we will be sure to pass on your compliments.
"Nice Hotel"
Overall score4.0/ 5
Clean and nice place.
Folakemi A. (Individual traveller, booked 1 room), from
23-Jun-2024 Verified review, stayed from Wed Jun 19 to Thu Jun 20 2024 at a $164.99 average nightly rate. Response from management on 25-Jun-2024:
Thank you for the review, we are happy you enjoyed your stay.
"Charming, Quiet, Comfortable."
Overall score5.0/ 5
Had a lovely one-night stay. The location can't be beat, it was quiet and comfortable. Appreciated that screen casting was set up on the TV and easy to make work. The toiletries were heavenly! Staff was very friendly. Would definitely stay here again.
Margo M. (Individual traveller, booked 1 room), from
25-May-2024 Verified review, stayed from Wed May 22 to Thu May 23 2024 at a $147.99 average nightly rate. Response from management on 25-Jun-2024:
Hello Margo,We are so happy to hear you enjoyed your time at the Metcalfe Hotel by Gray Collection. We hope to see you again soon.
"Very good experience."
Overall score5.0/ 5
Friendly staff and a nicely appointed room. Very happy.
Sylvia T. (Individual traveller, booked 1 room), from
12-Feb-2024 Verified review, stayed from Fri Feb 09 to Sat Feb 10 2024 at a $167.99 average nightly rate. Response from management on 16-Feb-2024:
Hello Sylvia,We are so happy to hear you enjoyed your stay. We hope to see you again soon!!
Summary of verified reviews
Property description
The Metcalfe Hotel is in the heart of Ottawa, within a 5-minute walk of Confederation Park and National Arts Centre. This hotel is 0.2 mi (0.4 km) from Capital Information Kiosk and 0.3 mi (0.4 km) from Parliament Hill.
Enjoy a meal at Cocotte, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 1:00 PM for a fee.
Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Distances are displayed to the nearest 0.1 mile and kilometer.
Elgin Street - 0.2 km / 0.1 mi
Confederation Park - 0.3 km / 0.2 mi
National Arts Centre - 0.4 km / 0.2 mi
Rideau Canal - 0.4 km / 0.3 mi
Capital Information Kiosk - 0.4 km / 0.3 mi
Sparks Street Mall - 0.5 km / 0.3 mi
Confederation Square - 0.5 km / 0.3 mi
National War Memorial - 0.6 km / 0.3 mi
Ottawa City Hall - 0.6 km / 0.4 mi
Peace Tower - 0.6 km / 0.4 mi
Famous Five Monument - 0.6 km / 0.4 mi
Parliament Hill - 0.6 km / 0.4 mi
Parliament Building - 0.6 km / 0.4 mi
University of Ottawa - 0.7 km / 0.5 mi
Bank of Canada Museum - 0.8 km / 0.5 mi
The nearest major airport is Ottawa International Airport (YOW) - 14.5 km / 9 mi
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 6 meeting rooms available for events.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional amenities at this hotel include a communal living room and a banquet hall.
Amenities / Features
- Check-in: 4:00 PM
- Check-out: 12:00 PM
- Minimum age of oldest guest: 18
- Dry cleaning/laundry service
- Wheelchair accessible (may have limitations)
- Banquet hall
- Food and water bowls
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Number of meeting rooms - 6
- Wheelchair-accessible registration desk
- Free WiFi
- Braille or raised signage
- Wheelchair accessible parking
- Tours/ticket assistance
- Recycling
- Wheelchair-accessible on-site restaurant
- Children's games
- Total number of rooms - 108
- Professional property host/manager
- LGBTQ friendly
- No rollaway/extra beds available
- Luggage storage
- Porter/bellhop
- Handrails in stairways
- Multilingual staff
- 24-hour front desk
- Breakfast available (surcharge)
- Number of restaurants - 1
- Library
- Smoke-free property
- Safe-deposit box at front desk
- Elevator
- Valet parking (surcharge)
- Hair salon
- Concierge services
Airport & shuttle information
Airport is about a 30 minute drive from the hotel. Aprox. $30 cab ride.
Local shuttle info: Shuttle is run by the airport and is $15/adult, $9/child. Fares are discounted for groups of 2 or more. Shuttle arrives at 12 mins. past each hour at the hotel and takes aprox. 30-45 mins.
Breakfast information
A TASTE OF MODERN AUTHENTIC FRENCH CUISINE:Bubbles by the glass, locally sourced fresh ingredients, seasonal creations and our signature Ottawa-Brest—a National Capital take on the Paris-Brest. Whether it’s for breakfast, lunch, dinner, or a weekend brunch, treat yourself to delectable and visually stunning dishes inspired by French cuisine.
Pet friendly?
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed
As a pet-friendly hotel, we are happy to welcome you and your pet during your stay with us. Advance notice is required, as there are limited Pet-Friendly Zones in the hotel. (Fee of $75.00 plus HST)
Parking information
VALET PARKING:We offer convenient valet parking, allowing you to arrive and depart with ease, whether you're here for business or leisure. (Electric charging station available)$47.00 plus HST for overnight parking$25.00 plus HST for daily parking *Parking rates are subject to change without notice
Internet/Wi-Fi
COMPLIMENTARY WI-FI:Stay connected with high-speed internet access throughout the hotel
Misc. fees / Policies
- Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
- Valet parking fee: CAD 47 per night
- Pet fee: CAD 75 per accommodation, per stay
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning policies
Contactless check-out is available
Essential workers only - NO
