Verified reviews of Chicago South Loop Hotel
Below are the verified reviews from guests that we have booked in recently:
"This hotel has gone down in quality."
Overall score2.0/ 5
You can see the scratches on our room door where someone evidently tried to break in the room prior to our arrival. When we booked the room we were told only one room was available and we were told to pay in full. However when we arrived there was no evidence of a sold out hotel. In fact very few cars were in the parking lot and we didn't see a lot of guests. The ones we did see looked like shady characters. Saturday the WiFi went out and didn't come back on until the next day. We stayed five nights but they never cleaned our room or asked us if we would like fresh towels. The faucet in the bathroom barely gave a trickle of water. If I was a bird I would be starved. We bought bleach and a scrubbing sponge to clean the bathtub on the first day to clean what should have been cleaned. We will not be staying there again.
Nate M. (Individual traveller, booked 1 room), from
24-Feb-2025 Verified review, stayed from Wed Feb 19 to Mon Feb 24 2025 at a $209.99 average nightly rate.
Summary of verified reviews
Customer reviews of Chicago South Loop Hotel
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Property description
Hello ,The Chicago South Loop Hotel is the newest business travelers' boutique hotel in the city of Chicago. We have 232 extremely spacious rooms and an award winning lobby with an international friendly staff.We are conveniently located just 4 blocks from the McCormick place convention center, Chinatown and the Chicago Loop. We feature complimentary Wireless Internet in our guest rooms and public areas, complimentary overnight parking, state-of-art-fitness center, and self-service business center.The Chicago South Loop has a Deli/Coffee Shop, Lounge, Restaurant(opening within the next 45 days), Gift Shop and Florist.
Green sustainability
We are in the process of transitioning various areas of our hotel to more environmentally friendly and sustainability. Our rooms are equipped with dispensers for shampoo and conditioner as to have less of an impact with plastics. Documents are submitted and maintained on secured drives to cut down on paper usage. We are setting monthly goals and challenges to maintain our green certification in the future.
Amenities / Features
Airport & shuttle information
MDW - Midway Airport - 9.34 milesORD - O'Hare Airport - 22.0 miles
Is there an airport shuttle?
Yes! There is an airport shuttle.
Breakfast information
All restaurants and cafes are privately owned. Please visit chicagosouthloop. com for information on dining options within the hotel.
Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry but pets are
not allowed.
Internet/Wi-Fi
Complimentary Wifi Internet access throughout the hotel.