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Holiday Inn Express Surprise by Ihg
16540 N Bullard Ave, Surprise, AZ 85374 US
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Reservations: +44 8081694373
2.5 Star property Near Surprise Stadium
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Very good
4.0/5
Based on 553 guest reviews
- Free RV, bus, truck parking
- Free WiFi
- Number of outdoor pools - 1
- Free newspapers in lobby
- 24-hour fitness facilities
- Free buffet breakfast
- Free breakfast
- Smoke-free property
- Free self parking
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04/01/2025 - 04/02/2025
Searching all hotel inventory networks
7 bookings in the last 48 hours
Standard prices by room type for the next 60 days
Verified reviews of Holiday Inn Express Surprise by Ihg
Below are the verified reviews from guests that we have booked in recently:
"Stay was excellent."
Overall score5.0/ 5
Staff were all helpful and friendly. Front desk very helpful with minor problems and questions. Breakfast is great. Maid staff always help.
Steven W. (Individual traveller, booked 1 room), from 
10-Mar-2025
Verified review, stayed from Thu Mar 06 to Tue Mar 11 2025 at a $461.19 average nightly rate.
"Amazing Service"
Overall score5.0/ 5
The young person at the front desk was amazing.
Scott B. (Individual traveller, booked 1 room), from
13-Jun-2024
Verified review, stayed from Thu Jun 13 to Fri Jun 14 2024 at a $134.99 average nightly rate.
Response from management on 17-Jun-2024:
Thank you for your feedback! We are so glad you enjoyed your stay and that our front desk staff was amazing! We value your feedback and we hope to see you again soon!
"Excellent staff, nice rooms, good breakfast!"
Overall score5.0/ 5
I will stay here again. I love the breakfast and friendly staff and the room was comfy and clean.
Jack J. (Individual traveller, booked 1 room), from
25-Mar-2024
Verified review, stayed from Fri Mar 22 to Tue Mar 26 2024 at a $321.49 average nightly rate.
Response from management on 03-Jun-2024:
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to provide excellent service, and it's great to know that our efforts made a positive impact on your experience. We're also glad you liked the rooms and breakfast. Your feedback is greatly appreciated, and we look forward to welcoming you back soon!
"Excellent Hotel"
Overall score5.0/ 5
This hotel was exceptional. Well kept, clean, staff was very welcoming and pleasant. Comfortable bed and love the sheets and pillows. Breakfast was excellent.
Mary C. (Individual traveller, booked 1 room), from
29-Jan-2024
Verified review, stayed from Sun Jan 28 to Mon Jan 29 2024 at a $112.99 average nightly rate.
Response from management on 03-Jun-2024:
Thank you for your review! We're delighted to hear you had an excellent experience at our hotel. Your kind words mean a lot to us, and we look forward to welcoming you back for another great stay.
Summary of verified reviews
Property description
With a stay at Holiday Inn Express Surprise by IHG in Surprise, you'll be within a 15-minute drive of Peoria Sports Complex and Surprise Stadium. This hotel is 13.3 mi (21.4 km) from State Farm Stadium and 13 mi (20.9 km) from Westgate Entertainment District.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Surprise by IHG. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Distances are displayed to the nearest 0.1 mile and kilometer.
Surprise Stadium - 0.6 km / 0.4 mi
Surprise Tennis Center - 1.1 km / 0.7 mi
Sun Village Golf Course - 1.7 km / 1.1 mi
Banner Del E Webb Medical Center - 3.8 km / 2.3 mi
Destiny Springs Healthcare - 4.4 km / 2.7 mi
Uptown Alley - 4.8 km / 3 mi
Centennial Friendship Park - 5 km / 3.1 mi
Granite Falls Golf Course - 5.1 km / 3.2 mi
R.H. Johnson Center - 5.9 km / 3.7 mi
Fred Kuentz Center - 6.2 km / 3.9 mi
Deer Valley Golf Course - 8.9 km / 5.5 mi
Coyote Lakes Golf Club - 8.9 km / 5.6 mi
The Quiltery - 10.2 km / 6.3 mi
Bell Lanes - 10.2 km / 6.4 mi
Bell Recreation Center - 10.2 km / 6.4 mi
The nearest airports are:
Phoenix Deer Valley Airport (DVT) - 37.8 km / 23.5 mi
Phoenix Sky Harbor Intl. Airport (PHX) - 56.5 km / 35.1 mi
The preferred airport for Holiday Inn Express Surprise by IHG is Phoenix Sky Harbor Intl. Airport (PHX).
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Surprise? This hotel has 581 square feet (54 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Be sure to enjoy recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities / Features
- Check-in: 3:00 PM
- Check-out: 11:00 AM
- Minimum age of oldest guest: 21
- Dry cleaning/laundry service
- Gift shops or newsstand
- Wheelchair accessible (may have limitations)
- Banquet hall
- Free RV, bus, truck parking
- Number of meeting rooms - 1
- Conference space size (meters) - 54
- Television in common areas
- Free WiFi
- Number of hot tubs - 1
- Number of outdoor pools - 1
- Braille or raised signage
- Assistive listening devices available
- Wheelchair accessible parking
- Free newspapers in lobby
- 24-hour fitness facilities
- Free buffet breakfast
- Off-street parking
- Luggage storage
- Total number of rooms - 115
- Number of floors - 4
- Professional property host/manager
- LGBTQ friendly
- Property does not offer onsite COVID-19 testing
- Express check-out
- Free breakfast
- Horse riding nearby
- Business center
- Multilingual staff
- Water dispenser
- 24-hour front desk
- Daily
- Smoke-free property
- Safe-deposit box at front desk
- Snack bar/deli
- Laundry facilities
- Hiking/biking trails nearby
- Free self parking
- Conference space
- Computer station
- Pool sun loungers
- Conference space size (feet) - 581
- Concierge services
Airport & shuttle information
34 miles to Sky Harbor International Airport
Local shuttle info: West Valley Connections Here We Go Transportation To My Surprise
Breakfast information
Our complimentary Fresh Start breakfast is open Monday-Friday 6:30am-9:30am and Saturday and Sunday 7:00am-10:00am. We serve a variety of healthy and hearty items including scrambled eggs, bacon or sausage, biscuits and gravy, breads and muffins as well as our delicious hot cinnamon rolls.
Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
No Pets allowed.
Parking information
Free Parking
Internet/Wi-Fi
Free wireless Wi-Fi thought the entire hotel
Misc. fees / Policies
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Pool access available from 8:00 AM to 10 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cleaning policies
Contactless check-out is available
Cashless transactions are available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
About Holiday Inn Express
- Free Express Start Breakfast
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services
The Holiday Inn Express highlights above are subject to change without notice.
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